Offer letters and offer packages for every candidate, including answering questions about offer terms and benefits

Onboarding end to end: pre-start coordination, first-day logistics, documentation, our buddy program, and follow-up through each employee's first weeks

Accurate and current employee records across our HR systems and internal files

Partnering with Insperity on annual benefits review and renewal, open enrollment, and 401(k) administration, while owning the internal project management, employee communications, and follow-through

Leaves of absence and accommodation requests, coordinated with Insperity

Performance review cycles, policy rollouts, required training, employee surveys, and the communications that go with each

Serving as the first point of contact for employees and managers on benefits, policies, and performance conversations, and knowing when to handle something directly, escalate it to the COO, or bring in Insperity or outside counsel

Offboarding, including documentation, exit interviews for voluntary departures, and identifying recurring themes worth acting on

Recruiting coordination during hiring ramps: interview scheduling, candidate communication, offer coordination, and a strong candidate experience throughout

Employee experience and team rituals, including company events, celebrations, recognition, and the small details that make the office a good place to work

Owning semi-monthly payroll processing and timekeeping in Insperity, accurate and on time every cycle

Reviewing payroll inputs and catching discrepancies before payroll is submitted, then resolving anything that does come up quickly

Maintaining accurate payroll records and coordinating changes across employees, managers, and Insperity

Acting as the first point of contact for office needs, coordinating with vendors, building management, and internal teams

Managing office supplies, equipment, services, and day-to-day workplace needs

Setting up new hires with desks, badges, parking, and equipment so they are productive on day one

Managing office security, access, visitor management, and workplace safety programs, including our Workplace Violence Prevention Plan and its required training

Tracking office expenses, vendor contracts, insurance policies, and service agreements for cost, renewal dates, and compliance

Maintaining organized People and business-operations records in Drive, with appropriate access and permissions

Finding and fixing the operational issues that slow the team down, and taking on ad hoc projects from the CEO and COO

4+ years across People Operations, HR, or business operations, with hands-on ownership rather than support of someone else's processes

Direct experience running payroll. You have processed cycles yourself, caught errors before they became problems, and know how to troubleshoot when something goes wrong.

Working knowledge of California employment compliance, including required trainings and notices, leave administration, and wage-and-hour basics

Discretion and judgment. You will handle compensation, performance issues, and personal circumstances, and you know how to protect sensitive information and when something needs to go further.

Clear writing and reliable follow-through. Much of this job is explaining things to employees and managers so they land the first time, with several unrelated priorities moving at once.