Player Support Agent - REMOTE - Video Games

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Keywords Studios

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Player Support Agent - REMOTE - Video Games

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Katowice, Poland

Imagine more for your career in games!

That’s perfect! We might be the answer to your needs. At Keywords Studios, we understand that not everyone has experience in the gaming field, but if you're armed with linguistic skills, equipped with passion and willingness to help others, we want to hear from you!

About us

Keywords Studios has been present on the gaming market for 25 years now and we are not stopping there! Right now, we are the leading provider of end-to-end services for the gaming and entertainment industries. We help our clients bring their stories to life by offering a wide range of solutions, from art and audio to testing, localization and finally - Player Support. As a Keywords employee, you will have the opportunity to work on some of the most popular games in the world, standing hand by hand with players, while also developing your skills and career. You will also be guided by our Leadership Principles, which define what success looks like at Keywords and how we can achieve it together. These principles are:

If you share these values and want to join our growing network of studios, apply now and become part of the Keywords family.

What will be your daily tasks? As a Player Support Agent:

You are an ideal candidate for this position if:

Optionally, it would be great if:

What do we offer?

The steps of our recruitment process:

  1. Online language assessment (Dutch or German or French or Vietnamese and English) to better evaluate your written skills - you’ll receive an invitation email on your inbox.
  2. Interview via MSTeams with one of our recruiters (remote). For some projects there might be a second interview with a Team Lead or an Operations Manager.

Our recruitment process is fully online and remote. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move!


Estimated Salary range:

Our salary intelligence calculated a range for this position between $30,000 - $40,000.

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