This role exists to ensure NDI is positioned as a strategic enabler of the Vizrt platform, clearly aligned to Vizrt’s full portfolio and customer base. From broadcasters and enterprises to content creators, partners and developers.

This is a commercial, high‑impact role, working closely with Sales, Channel and Product to drive adoption, pipeline and revenue.

What you’ll do

• Own solution‑level positioning for NDI as part of Vizrt’s AI platform for visual storytelling
• Turn complex technical concepts (IP video, ecosystems, cloud and AI‑assisted workflows) into clear, outcome‑led stories
• Ensure NDI is consistently positioned across enterprise, media & entertainment, sports and content creator use cases
• Work closely with Sales, Channel and partners to support revenue, pipeline and adoption
• Support ABM initiatives, key opportunities and partner‑led motions
• Bring real customer, creator and ecosystem stories to market
• Act as a connector across Product, R&D, Marketing, Demand Gen, Enablement and Customer Success

What success looks like

• Contribution to revenue, pipeline and adoption goals for NDI
• Clear, scalable NDI solution narratives aligned to Vizrt’s AI platform strategy
• Strong Sales and partner enablement
• High‑quality customer and creator proof points in market

Requirements

• An experienced solution or platform marketer comfortable working with Sales and partners
• Strong understanding of ecosystems, platforms and interoperability (experience with NDI is a plus)
• Able to simplify complex technology into credible, commercial stories
• Strategic, hands‑on and outcome‑focused
• Energised by transformation and the future of video, IP and visual storytelling

Why join Vizrt

This is an opportunity to help shape how NDI evolves as a growth engine within the Vizrt ecosystem. You’ll have visibility, influence and a measurable impact on how Vizrt grows, sells and shows up in the market.

Benefits

Across Vizrt, we all work with our shared purpose in mind; to deliver more stories, better told. That is because we believe that stories have the power to impact not just the audience, but the teller as well. A well-crafted and well-delivered story can change the world. We strive and innovate to deliver the best software-defined visual storytelling tools to the world’s storytellers across broadcast, media, public service, enterprise, not-for-profit, education, health, houses of worship, in fact wherever there is a need to educate, entertain or inform. Because that is what stories do, it is why they are important. 

4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers’ customers are diverse, our customers are diverse, Vizrt gains strength from being diverse. 

It is true that we hold our diversity to be essential, it is something we constantly nourish and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other’s stories, and we relish their telling.

We offer a comprehensive benefits package that includes:

• Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
• Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance.
• Professional Development: Opportunities for ongoing training.

Join our team and take advantage of these benefits while working in a dynamic and supportive environment.

Recruitment Process   

• Recruiter Screening 
• Team Interview 
• Case Interview
• Final Interview 

Location - Pune (Hybrid)

About the team:

We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We own the entire release and build setup and processes at Helpshift. We are looking for a Software Engineer – Developer Productivity that will help improve the productivity of the entire engineering team. You will be responsible for everything from our build and testing automation, to the packaging and release of the final product. You will identify and provide tools to allow engineers to locate bottlenecks across their SDLC and help them remove friction points. You will evaluate our build systems and expand our deployment automation to meet growing needs. Working with Jenkins, Containerisation, Custom Tooling in Clojure, Python, and Ansible workflows, observability, you will influence the solution and business strategy, and tooling necessary to transform. If you care about the developer experience, have a passion for productivity – you will find this role to be a fit for your wants.

Responsibilities:

• Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes.
• Integrate security into the release workflow and ensure that all CI-CD tools are compliant from security perspective
• Understand developer workflows and Build Systems to improve build times
• Partner with other engineering teams and develop scalable tools and infrastructure to develop, test, debug and release software quickly
• Design, develop and deliver distributed engineering build tools and platforms for a variety of codebase languages
• Help maintain the backend infrastructure that supports our Dev test environments
• Develop and improve instrumentation for monitoring and logging the health and availability of services
• Follow best practices for development
• Participate in code and system design reviews

Requirements

• 5+ years of software development experience.
• In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).
• Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.
• Knowledge of implementing security in CI/CD pipelines
• Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.
• Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.
• Experience with IaaC tools like Ansible, Puppet, Terraform.
• Ability to analyse bottlenecks in architecture and quickly debug to reach resolution for issues
• Have an automation mindset and ability to reason and work with complex systems.
• Excellent communication and documentation skills

Good to have:

• You’re familiar with building and writing in one of the following languages: Python, Shell, Java, Clojure
• You’re familiar with either of IntelliJ, VSCode, Emacs IDE and can help developers with their IDEs
• Familiar with the Challenges of Testing
• Comfortable using CLI tools for achieving day-to-day tasks.
• Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive
• Drive task to the finish line with high quality and on time
• Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective

• Analyze feature requests and assess technical feasibility within the existing KMP architecture.
• Identify architectural risks, define scope, trade-offs, and recommend implementation approaches.
• Translate features into clear technical specifications (architecture, layers, DI, data flow).
• Lead architecture alignment sessions and act as the final authority on KMP decisions.
• Manage cross-team dependencies (firmware, backend, Unity, QA) and proactively resolve blockers.
• Maintain architectural documentation, data flows, and system design consistency.
• Own long-term architecture, improve tooling and patterns, and ensure code quality standards.

Requirements

• Degree in Engineering, Computer Science, or a related field.
• 8+ years of Android/iOS experience, including 3+ years with Kotlin Multiplatform.
• Strong knowledge of Clean Architecture, MVVM, repository pattern, and use case design.
• Experience with Koin (DI), Kotlin Coroutines (StateFlow, SharedFlow), and Compose Multiplatform.
• Experience with multiplatform networking (e.g., Ktorfit) and local data (e.g., Room, offline-first).
• Proven ability to write technical specs and manage architectural decisions.
• Experience managing cross-team dependencies in product environments.
• Experience with device-connected mobile apps (BLE, WiFi, TCP).
• Strong analytical thinking and communication skills.
• Fluent English required.

Rapsodo’s graduate program is part of the Singapore Global Executive Program (SGEP), in partnership with Enterprise Singapore.

Born from a founder's relentless pursuit to understand performance at a deeper, measurable level, Rapsodo has evolved into a global sports technology company headquartered in Singapore, with teams across the USA, Turkey, Japan, and Malaysia.

We build tightly integrated systems across hardware, computer vision, physics-based modelling, and cloud software to capture and quantify motion that was previously impossible to measure outside the lab. Our products operate in real-world conditions where accuracy, latency, and reliability matter — powering athletes, coaches, and teams worldwide with data they can trust.

At Rapsodo, we innovate, push boundaries, and grow fast – holding ourselves accountable to outcomes, not just effort. We are looking for early-career talents who are curious, thrive on challenges, take ownership of their work and are motivated to continuously raise the bar. This program is designed for individuals who want real exposure, real responsibility and the opportunity to learn how sports technology products are built, scaled, and brought to market end-to-end.

What you can Expect:

• On the job learning through rotations or project-based exposure across functions/teams in Rapsodo
• Opportunities for overseas or cross-location exposure, working with globally distributed teams
• 1-1 mentorship and access to senior leaders
• Learning/ Leadership development opportunities
• A fast-paced, entrepreneurial environment that values initiative, ownership and learning agility.

About the Role

As a Hardware Engineer (SGEP Talent), you will join Rapsodo’s Device team and contribute to the design, development, and validation of sports technology products used by athletes worldwide.

This role offers hands-on exposure across the hardware development lifecycle, from early concept and prototyping through testing, iteration, and production. You will work closely with cross-functional teams including firmware, embedded systems, algorithms, product, and manufacturing, gaining a holistic understanding of how hardware integrates into complete product systems.

What You Will Do

• Own defined hardware tasks or sub-systems, from initial design through testing and iteration
• Proactively investigate design challenges, identify root causes, and propose practical solutions
• Contribute to schematic design, PCB layout, prototyping, and validation activities across products
• Drive hardware bring-up, debugging, and testing, using lab equipment to validate performance
• Work closely with firmware, embedded, and software teams to ensure seamless system integration
• Support component selection, lifecycle evaluation, and design revisions
• Take responsibility for clear documentation, test results and engineering decisions. 

Requirements

• A recent graduate or early career professional, with less than 3 years of working experience
• Bachelor’s degree in Electrical & Electronics Engineering, Computer Engineering, or a related field
• Comfortable working hands-on with hardware, prototypes and test equipment
• Naturally proactive – you seek clarity, ask questions, and take initiative rather than wait for direction
• Able to manage your own work, follow through on commitments, and communicate progress early
• Curious, resilient and motivated to learn across technical and non-technical domains
• Familiarity with oscilloscopes, multimeters or similar tools is a huge plus
• Interest in sports, sports technology or data-driven products

Other Requirements

• This program is open to Singaporean and Permanent Residences in active undergraduate and graduate university programs with less than 3 years of work experience
• Graduates should be able to start work from July 2026 onwards.

The device operates in a real-time, always-on mode and must perform reliably in production settings, with zero tolerance for failure during active operation.

Most of the surrounding software stack — cloud backend, web dashboards, and mobile applications — is developed with the assistance of AI tooling under close human direction. The edge device hardware layer is the one part of the system where physical iteration on real hardware is required.

Role Overview

You will own the edge device systems layer end-to-end, including:

• USB hardware I/O
• Custom Android (AOSP) ROM
• Device security
• Field testing and deployment

You will also review and guide Kotlin application code (including AI-generated output) to ensure correctness, safety, and alignment with system constraints.

Responsibilities

• Design, implement, and maintain USB pipelines (Host & Gadget), ensuring strict latency and timing requirements
• Test, validate, and debug USB and hardware compatibility issues in real-world environments
• Build and maintain a custom Android (AOSP) ROM with system-level modifications, including:
• Kiosk mode and restricted production environments
• Auto-start, watchdog services, and cellular connectivity (APN/modem)
• OTA updates with staged rollout and rollback
• SIM lock and device control mechanisms
• Implement and enforce device security, including:
• Secure boot, locked bootloader, and full-disk encryption
• Hardware-backed attestation (Keystore / TEE)
• Certificate pinning, mTLS, and signed payload verification
• Disabling ADB and debug access in production
• Define and execute device provisioning workflows, including field testing and hardware validation
• Develop hardware specifications and provisioning documentation
• Review Kotlin code (including AI-generated output) for correctness, safety, and architectural compliance
• Enforce clear separation between hardware I/O and application logic

Requirements

• Hands-on experience with Android USB Host mode (UsbManager, HID I/O) and/or USB Gadget mode (ConfigFS, /dev/hidg0)
• Experience building and modifying custom Android AOSP ROMs from source
• Experience implementing Android kiosk mode
• Strong Kotlin development skills
• Experience with Android security features (Keystore, Trusted Execution Environment, hardware-backed keys)
• Hands-on experience working with physical devices, including flashing, testing, and debugging
• Experience with embedded or IoT Android devices in production environments is preferred
• Understanding of the Linux USB subsystem is preferred
• Experience in commercial or field deployments (e.g. retail, payments, kiosk systems) is a plus
• Nice to have: experience with POS/payment devices, cellular modem and SIM management, familiarity with backend systems (Node.js), or exposure to Kafka/Flink

This role is suited for someone who enjoys working at the intersection of software and hardware — building, testing, and debugging systems on real devices in real-world environments.

If this aligns with how you like to work, we would like to hear from you.

Homa is a global mobile game developer and publisher creating games people love. We partner with studios and internally develop games, having launched over 80 titles, reached over 2 billion downloads, and seen our game All in Hole break into the global top-50 grossing charts. These are milestones, not the finish line.

With deep expertise in product and technology, we built Homa Lab, our proprietary platform that gives developers the market intelligence, data tools, and game tech, with AI built-in, to find product–market fit fast and scale mass-market games into lasting experiences players enjoy for years.

This is our flywheel: Homa Lab helps studios spot the right ideas early, turn them into games quickly, and reach millions of players. Every launch brings back data and insights that fuel the next hit, making each turn of the loop faster, smarter, and more likely to win. AI supercharges this process, running through everything we do, from everyday tasks to our guiding principles.

What powers the loop is talent density. 220+ people from 30+ nationalities, bringing expertise from the world’s best studios and companies. We uphold ambition, curiosity, humility, and focus, and deliver with speed, excellence, and candor.

Since the start, we’ve raised $165M from Headline, Northzone, Eurazeo, Bpifrance, and the founders of King, Sorare, and Spotify, people who’ve built and backed the games and platforms we admire, now supporting our drive to create the next ones.

At Homa, we are building the next billion-player experiences from the ground up and shaping the future of entertainment.

Team

You'll be joining our Gaming Art team, working closely with Homa’s AI experts, a highly experimental group building the workflows, tools, and visual outputs that help teams move faster and create better content across the company. This team sits at the intersection of art, operations, technology, and production, supporting game teams, creative teams, and internal stakeholders with high-quality AI-generated resources, visuals, and scalable workflows.

We’re organized around close collaboration between:

• Art & AI: creating high-quality illustrations, assets, and production workflows
• Game teams: supporting flagship products with faster, better visual production
• Creative / UA teams: helping produce visuals and content for marketing and user acquisition needs

Mission

As an AI Art Specialist, you’ll play a key role in scaling how AI is leveraged at Homa, with a strong focus on the art teams. You will be part of a lean, high-impact AI team working at the intersection of technology, creativity, and product, building workflows, exploring new tools, creating visuals, and turning emerging AI capabilities into concrete, high-value use cases.

Your main responsibilities will include:

• Design and build scalable AI workflows (e.g. image generation pipelines, tooling, automation)
• Produce high-quality visuals (illustrations, assets, creatives), with attention to composition, iteration, and feedback
• Continuously explore and experiment with new AI tools, identifying opportunities to improve quality and speed
• Solve ambiguous, cross-functional problems, translating team needs into practical AI-driven solutions
• Collaborate closely with multiple teams (art, product, UA, creative, etc.) and adapt to a wide variety of use cases
• Contribute to scaling AI adoption internally by making workflows, tools, and outputs more accessible and reusable

👉 This is a highly hands-on and evolving role, offering a unique opportunity to rapidly develop deep expertise in applied AI. You’ll experiment, build, and scale real use cases, gaining in months what typically takes years.

Requirements

We are looking for someone with a strong interest in AI, problem-solving, and building practical solutions, and the curiosity and ambition to constantly push things forward. You’re a great fit if you have:

• A strong interest/experience in AI and experimentation, with hands-on experience using tools (image generation, automation, no-code/low-code, scripting, etc.)
• Experience with AI creative tools (e.g. ComfyUI, Midjourney, Stable Diffusion, etc.)
• A background in art, design, or visual production, with the ability to produce and refine visuals
• Proficiency with Photoshop (or similar visual editing tools) to edit, refine, and polish outputs
• A structured and logical approach to problem-solving, with the ability to break down ambiguous problems and find practical solutions
• A builder mindset, you don’t just think or strategize, you execute, test, iterate, and improve
• High adaptability and learning agility, comfortable working with constantly evolving tools and contexts
• An eye for visual output and quality, with a good sense for what looks right (composition, clarity, polish),
• Strong ownership and speed, able to balance quality with fast delivery

Bonus:

• Experience in consulting, product, startups, or roles involving problem-solving in ambiguous environments
• Experience working closely with art or creative teams in production environments

Even if you don’t check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we’re more interested in your potential and passion than a perfect match to our checklist.

Our Culture

At Homa, we prioritize talent, energy, and determination over traditional credentials. We’re building a global community of brilliant, driven people who think boldly, act with pragmatism, move fast, and push boundaries. We believe true innovation comes from diverse perspectives, deep collaboration, and curiosity without limits. Our culture is grounded in four core values:

• Humility: We recognise that we are always learning, we can always improve and grow - we stay grounded in a clear view of ourselves.
• Curiosity: We continuously seek the “why” behind the “what” - we explore with purpose and practicality.
• Focus: Our curiosity takes us deeper, not wider - we obsess over the details and let pragmatism guide our attention.
• Ambition: We strive for the best - we don’t settle for “good enough,” - we use common sense to reach higher.

Benefits

Building great games starts with building a great place to work. Here’s what you can expect:

• 🏥 Comprehensive Benefits: Depending on your location, you’ll enjoy a range of perks such as insurance, meal vouchers, public transport, gym memberships, and more.
• 🏢 Paris HQ Access: Enjoy a desk at our private office in a well-located WeWork building that will give you access to WeWork perks like rooftop view and designed coworking spaces.
• 🌍 Coworking Access: You will have access to WeWork spaces throughout Europe, along with all their perks and professional office environments.
• 🌐 Global Team: Collaborate in English with top-tier talent from 35+ countries, spanning Europe, the UK, the US, and more. Diversity fuels our creativity and innovation.
• ✈️ Team Gatherings: We value time together beyond the screen. Join us for occasional team gatherings, off-site retreats (Workations as we name them) to connect, recharge, and celebrate.
• 📈 Performance Reviews: We’re committed to your growth. Every six months, we reflect on your progress, recognize your achievements, and align on clear development goals.
• 💻 Equipment Support: From day one, we’ll provide everything you need to do your best work, including a home office setup allowance if you're working remotely.

Where We Hire

Our HQ in Paris is a vibrant hub of creativity, collaboration, and connection. From rooftop lunches and coffee chats to after-work apéros and community events, we’ve designed a space people genuinely enjoy - all within a cozy WeWork filled with good energy (and snacks). If you're based there - or planning to be - we’d love to hear from you!

Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.

Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨

Role overview

Keywords Studios is seeking a Lead Solutions Architect for VIP Services to lead the design and strategy of our high-value player engagement programs. In the gaming industry, VIPs represent a critical segment of both community and revenue; this role is dedicated to architecting the bespoke services that keep those players engaged, valued, and retained.

You will be the primary architect for our VIP Account Management offerings, designing programs that go beyond traditional support to focus on Net Revenue Retention (NRR) and proactive engagement. You will act as the strategic lead during the sales process, instilling confidence in major publishers that we can manage their most valuable assets with the necessary gravitas and data-driven precision.

If you have experience designing VIP services and leading strategic discussions with major publishers, we’d love to hear from you!

Key responsibilities:

VIP Program Leadership

• VIP Program Design - Architect end-to-end VIP engagement models, defining the "Player Journey" for high-value spenders - from tiered support access to proactive account management
• Operational Blueprinting - Work with Operations teams to define the specific profile, training, and “soft-skill” requirements for VIP Account Managers to ensure a premium service standard

Analytics & Reporting

• Revenue-Centric Reporting - Develop reporting frameworks for VIP program health, focusing on metrics like NRR, churn reduction among top-tier spenders, and campaign ROI

Communication & Sales

• High-Stakes Consultative Sales - Act as the Subject Matter Expert for VIP services, leading discussions with client leadership to demonstrate how our bespoke human-service models directly impact their bottom line
• RFP Leadership (VIP Segment) - Own the narrative for all VIP-related bids, articulating a sophisticated approach to player psychology and retention that sets Keywords apart

Business Growth

• Proactive Growth Strategy - Design and configure proactive outreach campaigns within Helpshift to drive incremental revenue and re-engagement (e.g., lapsed spender recovery, webstore cart abandonment conversion, and special event invitations)

Qualifications:

• 8+ years in Player Support or Account Management, with at least 3+ years specifically focused on VIP, High-Net-Worth (HNW), or loyalty program management within the gaming or luxury digital services space
• Deep understanding of “Support as a Profit Center,” including LTV (Lifetime Value), NRR (Net Revenue Retention), and churn mitigation strategies
• Exceptional presence and communication skills, with the ability to build immediate trust with client-side Product Managers and Commercial Directors
• Proven ability to turn player data and client goals into a structured, scalable service program
• Deep understanding of the VIP or “Whale” player psyche across different genres (e.g., Mobile 4X, Casino, AAA Live Service)
  
  

What do we offer?

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

Phases of our recruitment journey:

• Screening stage – We begin with an initial review of applications to assess alignment with the role.
• Interview with a Talent Acquisition Specialist – Selected candidates are invited to a conversation with our Talent Acquisition team to discuss experience, motivation, and role expectations.
• Interview with the Hiring Manager – If your profile moves forward, you’ll be invited to meet with the Hiring Manager to discuss the role and your experience in more detail.
• Panel interview – The final stage is a panel interview with members of the hiring team, giving you the opportunity to meet potential colleagues and further explore the role.
  

We aim to keep the process transparent and supportive at every step. We appreciate your interest in the role and look forward to getting to know you better throughout the process.

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move!

#imaginemore

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

____________________________________________________________________________

Role Information: EN

Studio: Keywords Studios

Location: Europe

Area of Work: Player Engagement

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.

Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨

Role overview

Keywords Studios is seeking a Lead Solutions Architect for VIP Services to lead the design and strategy of our high-value player engagement programs. In the gaming industry, VIPs represent a critical segment of both community and revenue; this role is dedicated to architecting the bespoke services that keep those players engaged, valued, and retained.

You will be the primary architect for our VIP Account Management offerings, designing programs that go beyond traditional support to focus on Net Revenue Retention (NRR) and proactive engagement. You will act as the strategic lead during the sales process, instilling confidence in major publishers that we can manage their most valuable assets with the necessary gravitas and data-driven precision.

If you have experience designing VIP services and leading strategic discussions with major publishers, we’d love to hear from you!

Key responsibilities:

VIP Program Leadership

• VIP Program Design - Architect end-to-end VIP engagement models, defining the "Player Journey" for high-value spenders - from tiered support access to proactive account management
• Operational Blueprinting - Work with Operations teams to define the specific profile, training, and “soft-skill” requirements for VIP Account Managers to ensure a premium service standard

Analytics & Reporting

• Revenue-Centric Reporting - Develop reporting frameworks for VIP program health, focusing on metrics like NRR, churn reduction among top-tier spenders, and campaign ROI

Communication & Sales

• High-Stakes Consultative Sales - Act as the Subject Matter Expert for VIP services, leading discussions with client leadership to demonstrate how our bespoke human-service models directly impact their bottom line
• RFP Leadership (VIP Segment) - Own the narrative for all VIP-related bids, articulating a sophisticated approach to player psychology and retention that sets Keywords apart

Business Growth

• Proactive Growth Strategy - Design and configure proactive outreach campaigns within Helpshift to drive incremental revenue and re-engagement (e.g., lapsed spender recovery, webstore cart abandonment conversion, and special event invitations)

Qualifications:

• 8+ years in Player Support or Account Management, with at least 3+ years specifically focused on VIP, High-Net-Worth (HNW), or loyalty program management within the gaming or luxury digital services space
• Deep understanding of “Support as a Profit Center,” including LTV (Lifetime Value), NRR (Net Revenue Retention), and churn mitigation strategies
• Exceptional presence and communication skills, with the ability to build immediate trust with client-side Product Managers and Commercial Directors
• Proven ability to turn player data and client goals into a structured, scalable service program
• Deep understanding of the VIP or “Whale” player psyche across different genres (e.g., Mobile 4X, Casino, AAA Live Service)
  
  

What do we offer?

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

Phases of our recruitment journey:

• Screening stage – We begin with an initial review of applications to assess alignment with the role.
• Interview with a Talent Acquisition Specialist – Selected candidates are invited to a conversation with our Talent Acquisition team to discuss experience, motivation, and role expectations.
• Interview with the Hiring Manager – If your profile moves forward, you’ll be invited to meet with the Hiring Manager to discuss the role and your experience in more detail.
• Panel interview – The final stage is a panel interview with members of the hiring team, giving you the opportunity to meet potential colleagues and further explore the role.
  

We aim to keep the process transparent and supportive at every step. We appreciate your interest in the role and look forward to getting to know you better throughout the process.

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move!

#imaginemore

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

____________________________________________________________________________

Role Information: EN

Studio: Keywords Studios

Location: Europe

Area of Work: Player Engagement

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

Liquid Development was founded in 2000 and is the largest outsourcing art studio in North America. We offer a fun and cooperative work atmosphere, where collaboration is encouraged among a diversely talented team to remain on the cutting edge of content creation. Everyday Liquid Development is producing work at the forefront of modern game production and the demands for our services continue to grow. Our team has contributed to AAA titles within the Halo, Mass Effect, Borderlands, and Call of Duty franchises - Liquid Development is the team these titles turn to when they need the best.

Check Us Out On ArtStation:

https://www.artstation.com/liquiddevelopment

Interested in joining our team? As future projects await, we're on the lookout for exceptional talent to consider for upcoming roles. Take the initiative by submitting your application, and let's explore the possibilities together as our team grows.

We are seeking a skilled mid level Surface Artist with strong experience in procedural texturing to join our team. This role is ideal for someone who is highly proficient in Substance Designer and capable of creating a wide variety of high-quality, game-ready materials. In return, you will be part of an experienced creative and supportive team working on various AAA titles!

This is a Fixed-Term Employment role that requires to be fully onsite in Portland, OR and requires to follow a standard schedule of 11:00 AM – 7:00 PM PST.

Some of the cool stuff you'll be doing:

• Create high-quality procedural materials using Substance Designer
• Develop a wide range of material types suitable for real-time environments
• Collaborate with artists and technical teams to ensure assets meet project requirements
• Implement and test materials within a proprietary game engine
• Perform light technical setup and troubleshooting as needed

Requirements

What you'll bring to the table:

• A strong portfolio/demo reel with recent work showcasing proficiency in environment and prop art for video games (**must submit to be considered**)
• 3+ years of professional experience working as a Surface Artist/Material Artist in the video game industry
• Strong proficiency in Substance Designer
• Experience creating a diverse range of procedural materials
• Familiarity with real-time rendering workflows
• Working knowledge of Substance Painter and 3DS Max
• Comfortable with light technical tasks in a proprietary game engine.

Bonus Points!

• Marmoset experience

Due to the high volume of applications, we kindly ask you to not reach out to the Liquid Development team. Once you submit your application, you will receive a confirmation email that the hiring team will be reviewing your application. You will hear directly from our Talent Acquisition team once we have an update for you regarding your application status.

Benefits

What's in it for you?

If working on some of the biggest and best titles with some of the coolest people within the games industry isn't enough, we also offer:

• Work alongside dynamic individuals in the gaming industry
• Work within a company with upward career growth opportunities
• Full Time Employment Benefits for applicants located in US only include:
• Medical, Dental, Vision benefits
• Voluntary Long-term / Short-term Disability
• 401K w/ company match
• Salary RANGE: $60,000 - $75,000 USD

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees.

Note to Recruitment Agencies

Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.

AI Notice

Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.

PERSONAL DATA PROTECTION POLICY

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice. 

Role Information: EN
Studio: Liquid Development
Location: Americas, United States, Oregon
Area of Work: Art Services
Service: Create
Employment Type: Full Time
Working Pattern: Onsite

Liquid Development was founded in 2000 and is the largest outsourcing art studio in North America. We offer a fun and cooperative work atmosphere, where collaboration is encouraged among a diversely talented team to remain on the cutting edge of content creation. Everyday Liquid Development is producing work at the forefront of modern game production and the demands for our services continue to grow. Our team has contributed to AAA titles within the Halo, Mass Effect, Borderlands, and Call of Duty franchises - Liquid Development is the team these titles turn to when they need the best.

Check Us Out On ArtStation:

https://www.artstation.com/liquiddevelopment

Interested in joining our team? As future projects await, we're on the lookout for exceptional talent to consider for upcoming roles. Take the initiative by submitting your application, and let's explore the possibilities together as our team grows.

We are seeking a skilled mid level Environment Artist with strong experience in environment and prop creation to join our team. You have proficiency across the full asset pipeline, from high-poly modeling through low-poly optimization and final texturing. You will be comfortable working with 3DS Max, Substance Painter, Substance Designer and Marmoset. In return, you will be part of an experienced creative and supportive team working on various AAA titles!

This is a Fixed-Term Employment role that requires to be fully onsite in Portland, OR and requires to follow a standard schedule of 11:00 AM – 7:00 PM PST.

Some of the cool stuff you'll be doing:

• Create high-quality environment and prop assets from high-poly to optimized low-poly models
• Develop and apply textures using industry-standard workflows
• Utilize trim sheets and tileable textures to ensure efficiency and consistency
• Collaborate with the team to integrate assets into the game engine
• Perform light technical setup and implementation tasks as needed

Requirements

What you'll bring to the table:

• A strong portfolio/demo reel with recent work showcasing proficiency in environment and prop art for video games (**must submit to be considered**)
• 3+ years of professional experience working as a Environment Artist in the video game industry
• Proficiency in environment and prop modeling and texturing
• Strong understanding of high-poly to low-poly workflows
• Experience with mid-poly modeling techniques
• Familiarity with trim sheets and tileable texture creation
• Working knowledge of: 3DS Max, Substance Painter, Substance Designer, and Marmoset

Bonus Points!

• Zbrush experience

Due to the high volume of applications, we kindly ask you to not reach out to the Liquid Development team. Once you submit your application, you will receive a confirmation email that the hiring team will be reviewing your application. You will hear directly from our Talent Acquisition team once we have an update for you regarding your application status.

Benefits

What's in it for you?

If working on some of the biggest and best titles with some of the coolest people within the games industry isn't enough, we also offer:

• Work alongside dynamic individuals in the gaming industry
• Work within a company with upward career growth opportunities
• Full Time Employment Benefits for applicants located in US only include:
• Medical, Dental, Vision benefits
• Voluntary Long-term / Short-term Disability
• 401K w/ company match
• Salary RANGE: $60,000 - $75,000 USD

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees.

Note to Recruitment Agencies

Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.

AI Notice

Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.

PERSONAL DATA PROTECTION POLICY

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice. 

Role Information: EN
Studio: Liquid Development
Location: Americas, United States, Oregon
Area of Work: Art Services
Service: Create
Employment Type: Full Time
Working Pattern: Onsite

Who We Are

Wasserman is a global leader in sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world's most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.

20 years into our evolution, we continue to expand services and geographies across the exciting and extraordinary worlds of sports, music, entertainment and culture. We operate as an integrated agency across three core areas: talent representation; brand marketing; and properties, experiences and media.

Our diverse team of more than 1,000 professionals operates from offices across the United States, the United Kingdom, Germany, the Netherlands, Brazil, and Mexico, providing unparalleled opportunities for athletes, creators, brands, and businesses.

We are committed to making a meaningful difference and driving real change when it comes to diversity equity and inclusion — not only among our employees, but in how we serve clients and push the industry at large.

Midnite is a next-generation sports betting and gaming platform built for a new wave of players.

We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today.

Over 400,000 players have already made the move,  and we’re only just getting started.

We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading.

Not your grandad’s bookie.

👀 The Role

👀 The Role

Title: Senior Fullstack Engineer (Admin & AI Enablement)

Team: Admin & AI Enablement

Location: Remote / London / Hybrid (TBD)

This role will be a key part of building Midnite’s new internal back office platform and shaping how internal tools evolve across the business. You’ll work across the stack to deliver high-quality admin experiences used by teams every day, while also contributing to practical AI-enabled improvements in both internal tooling and engineering workflows. This is a senior individual contributor role with meaningful ownership, particularly across the frontend experience, working closely with Product, Design, and engineering teammates to build scalable systems from the ground up.

You will:

• Build fullstack features for Midnite’s internal back office platform.
• Own features end-to-end across backend APIs and internal UIs.
• Write production code across Python backend and modern frontend technologies, primarily Vue + Tailwind.
• Work closely with Product and Design to implement high-quality internal experiences.
• Design and build APIs as part of fullstack feature delivery.
• Contribute to practical AI-enabled features and internal tooling improvements.
• Explore ways AI and automation can improve engineering workflows and team efficiency.
• Participate in code reviews and maintain a high quality bar across the codebase.
• Mentor junior engineers and contribute to raising the technical standard of the team.

Requirements

The next Midniter:

• Brings 5+ years of engineering experience across frontend and backend.
• Has strong frontend capability in a modern JavaScript framework such as Vue, React, or Angular.
• Has backend development experience in Python or a similar language.
• Can build end-to-end features across UI, API, and database layers.
• Has worked closely with Product to build good product experiences.
• Brings strong ownership and can operate effectively in a fast-moving, ambiguous environment.
• Has an interest in AI tooling, automation, and practical experimentation.
• Communicates clearly and works well with Product, Design, and engineering teammates.

Benefits

💰 Winnings

• Private health insurance with zero excess, including optical cover and optional dental.
• Income protection to protect your earnings and give you peace of mind.
• Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years.
• Flexible working and a fully supported home office setup so you can do your best work from home.
• Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees.
• Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want.
• Retail discounts and subscription perks across a wide range of brands.
• Quarterly team socials to connect, celebrate and have fun together.

At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading.

Not your grandad’s bookie.

👀 The Role

Title: Global Payroll Officer

Team: Finance

Salary: £45,000 - £50,000

Location: UK, with strong preference for London. Hybrid working with office collaboration as needed

This role sits at the heart of how Midnite operates, owning payroll across the UK and South Africa and ensuring everything runs accurately, reliably, and at scale. As we continue to grow internationally, you’ll play a key role in shaping how payroll evolves, improving controls, streamlining processes, and helping build a more scalable global foundation. This isn’t just about running payroll, it’s about taking real ownership of a critical function and helping it keep pace with a fast-growing business.

You will:

• Own end-to-end UK payroll delivery using PayFit
• Support and manage South Africa payroll processes across a separate system
• Evaluate, select, and implement a future global payroll solution, owning the project end-to-end from requirements through to rollout
• Manage contractor and EOR payroll operations via Deel
• Handle payroll onboarding, off boarding, and employee lifecycle changes
• Process payroll amendments accurately and within tight monthly deadlines
• Respond to payroll-related queries from employees and internal stakeholders
• Support payroll reconciliations, journals, and reporting activities
• Assist with benefits-related payroll administration, including pensions and changes
• Support P11D and PSA reporting processes
• Improve payroll documentation, controls, and process efficiency as the business scales

Requirements

The next Midniter:

• Has solid UK payroll experience with end-to-end ownership
• Has a strong understanding of UK payroll processes and HMRC compliance
• Is comfortable working with payroll systems (ideally PayFit or similar)
• Has experience processing invoices and completing basic accounts payable tasks
• Has experience working with contractor or multi-jurisdiction payroll (e.g. Deel exposure is a plus)
• Has strong Excel skills and is confident handling payroll data and reconciliations
• Has high attention to detail and takes pride in accuracy
• Takes ownership and can operate independently without close supervision
• Is proactive, adaptable, and comfortable improving processes in a fast-moving environment

Benefits

💰 Winnings

• Private health insurance with zero excess, including optical cover and optional dental.
• Income protection to protect your earnings and give you peace of mind.
• Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years.
• Flexible working and a fully supported home office setup so you can do your best work from home.
• Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees.
• Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want.
• Retail discounts and subscription perks across a wide range of brands.
• Quarterly team socials to connect, celebrate and have fun together.

At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

Midnite is a next-generation sports betting and gaming platform built for a new wave of players.

We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today.

Over 400,000 players have already made the move,  and we’re only just getting started.

We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading.

Not your grandad’s bookie.

👀 The Role

Title: Lead Backend Engineer (AI & Back Office)

Team: AI & Back Office

Location: Remote UK

This role will play a central part in how Midnite scales internal operations and defines the practical use of AI across engineering and the wider business. You’ll lead the build of a greenfield back office platform while helping shape how AI is used to improve workflows, decision-making, and efficiency across the company. You’ll combine technical leadership with hands-on engineering, guiding a small team while building production systems that have direct business impact.

You will:

• Design and build scalable backend systems for Midnite’s internal back office platform.
• Lead and mentor a small team of engineers while remaining hands-on in delivery.
• Write production code and use AI-assisted development approaches to accelerate execution.
• Productionise and deploy AI-powered tools for engineering and business use cases.
• Explore and apply technologies such as LLM APIs, agents, MCP servers, and RAG-style patterns where they create real value.
• Collaborate closely with Product to shape requirements, technical solutions, and delivery plans.
• Work with internal stakeholders to understand operational pain points and turn them into effective tooling.
• Define architecture, engineering standards, and best practices for a new team and platform.

Requirements

The next Midniter:

• Brings 7+ years of backend engineering experience, including time operating at a senior or lead level.
• Has experience leading or mentoring engineers in a hands-on technical leadership capacity.
• Has built internal platforms, back office systems, or operational tooling.
• Has professional experience integrating LLMs or AI APIs into production environments.
• Has a solid understanding of databases (PostgreSQL or similar).
• Has strong system design instincts across scalable, reliable backend services.
• Has a strong proficiency in Python (or another backend language with willingness to learn Python).
• Has cloud, deployment, and production engineering fundamentals, including CI/CD, observability, and infrastructure in modern environments.
• Brings strong ownership, product thinking, and a bias toward delivery.
• Communicates clearly with both technical and non-technical stakeholders.

Benefits

💰 Winnings

• Private health insurance with zero excess, including optical cover and optional dental.
• Income protection to protect your earnings and give you peace of mind.
• Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years.
• Flexible working and a fully supported home office setup so you can do your best work from home.
• Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees.
• Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want.
• Retail discounts and subscription perks across a wide range of brands.
• Quarterly team socials to connect, celebrate and have fun together.

At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

We are seeking a Technical Designer to work on multiple unannounced titles. You will have a direct impact on key gameplay, scripted events, and the moment-to-moment player experience. This role sits at the intersection of design and engineering, and you will be responsible for implementing scripted events and building scalable solutions - all crucial to the gameplay

experience.

Requirements

● A passion for making and playing a broad range of games.

● Previous experience in technical design, scripting, or level design on 1+ AAA title OR at least two published titles.

● Excellent verbal, written, and diagrammatic communication skills, with experience using wiki-based design documentation.

● A proven ability to work collaboratively across disciplines and communicate effectively using technical language.

● Solid analytical and problem-solving skills, driven by a curiosity to understand how things work.

● Highly organized, detail-oriented, and proactive, with the ability to work autonomously and adaptably.

● Experience prototyping gameplay mechanics using UE4 or UE5 Blueprints, and experience with a scripting or programming language.

What Would Help

● Experience working on a shipped multiplayer game from pre-production through to launch.

● Experience working in a generalist role across all facets of game design.

● Experience with meta or monetisation mechanisms for Free-to-Play design.

● Experience designing games for console and/or PC platforms.

● Experience in UI/UX design.

● Experience using UEFN/Verse/Scene Graph.

Your Mission

● Develop, iterate, and deliver high-quality gameplay assemblies and playable experiences for our AAA co-development partners.

● Act as a vital interface between our design and engineering teams, helping to develop, iterate, and maintain new features and tools before deployment.

What You’ll Be Doing

● Working across any stage of a game’s gestation, from concept and prototype to soft launch and live updates.

● Embracing MPG’s methodology by advocating for quality and maintaining a deep understanding of the client’s design process.

● Serving as a technical resource to ensure the provision of tools, documentation, technical support, and the dissemination of best practices.

● Testing new features as an experienced user, providing feedback, and suggesting improvements to tools, methods, and bug fixes.

● Prototyping gameplay features and implementing elements that are complex, abstract, or technically challenging, impacting the entire game.

● For Senior-level: Digesting and solving high-level feedback into actionable work, collaborating directly with production to ensure a release-quality standard.

Benefits

Our Benefits

Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life.
Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported.
Pension & life cover: A strong pension plan and life insurance to support your future and protect your family.
Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about.
Parental leave: Family-first policies that support parents and caregivers with flexibility and balance.
Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career.

Role Information: EN

Studio: The Multiplayer Group

Location: Europe, United Kingdom

Area of Work: Game Development

Service: Create

Service Type: Code

Employment Type: Permanent Fully Remote

Working Pattern: Full Time

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy https://www.keywordsstudios.com/en/applicant-privacy-notice/.

We are looking for a multi-talented UK based 3D Modeller/ Artist with proven experience in generating realistic textures & props, with solid Maya. Blender & Substance skills. Proven experience in generating a diverse range of styles, technical expertise with current gen’ technology and / or illustration skills are certainly of benefit.

Requirements

• Solid experience creating realistic style props, substance material and texture creation
• Creative and self motivated
• Strong and versatile modelling skills
• Experience using Maya
• Experience using Substance
• Experience using Blender
• Extremely quality oriented
• Some experience setting up LOD's
• Strong verbal, written and visual communication skills
• An artistic education to at least graduate level
• Strong folio including examples of realistic modelling and environment

Responsibilities

• Create optimized props, collision and LOD's to aid performance
• Create AAA PBR materials and textures using Substance
• Critique and iterate in a group
• Follow and recreate established art styles
• Reliably demonstrate an aptitude for the platform technology, asset discipline and pipeline processes

Beneficial

• Environment landscape creation and set dressing
• Technical Prowess with real-time shader creation
• Good Environment lighting skills
• A keen eye for scene composition

Benefits

• Excellent holiday package
• Regular social events
• A friendly, focused, ambitious and relaxed working environment
• Ongoing training and development, with career progression
• Group Private Medical Insurance provided by BUPA
• Group Life Insurance
• Employee Assistance Programme
• Private Dental Insurance
• Group Income Protection
• Company Pension Scheme
• Cycle To Work Scheme
• Eye-Care Vouchers

Perks

• In-house clubs and socials. From board games, tennis, football to D&D nights, there are lots of opportunities to socialise.
• Regular Socials including Project Wrap Parties, team and studio events, Christmas and annual Summer parties and some great charity fundraising events.
  

Role Information: EN

Studio: Climax Studios

Location: Europe, United Kingdom, Liverpool

Area of Work: Game Development

Service: Create

Service Type: Art

Employment Type: Permanent

Working Pattern: Full Time, Onsite

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy https://www.keywordsstudios.com/en/applicant-privacy-notice/.

About Tixr

Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.

The Opportunity

As a Senior Software Engineer you will collaborate with developers, designers, product owners, and other team members to deliver the highest caliber products. You will work on complex problems that need well thought-out and test-driven solutions. You will be a part of a team that loves what they do and thrives to push what technology allows. 

Work-Life

This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders

Requirements

• 8+ years of modern Java development
• Strong proficiency with software architecture, modular and object-oriented design
• Experience with a variety of modern databases (Relational, NoSQL, etc.)
• Experience with web-based API Integrations (RESTful, etc.)
• Experience with the Spring Framework a strong plus
• Experience with AWS a strong plus
• Experience with realtime distributed computational systems a plus
• Strong communicator and documentation writer
• Strong leadership, prioritization and organizational skills

The Perks

• Salary Range $140,000 - $190,000 + bonus + equity
• 100% Remote 
• Health benefits starting at $0 premium + choice of dental and vision plans
• Unlimited PTO, holidays, a paid day off on your birthday
• 401k with Company match
• Fun and relaxed work environment
• Access to awesome events!

Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK.  We exclusively power 500 of the most respected live entertainment brands in 40 countries including LIV Golf, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ New G League Affiliate Rip City Remix, among many others.

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 200M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

What you'd be doing

Chess.com's People Business Partner team is the connective tissue between our people and the company, and we're looking for an intern to help us do that work with quality and in alignment with our culture. You'd be joining a small, dynamic team supporting some of our highest-impact orgs (with particular focus around our tech teams, where a lot of the action is), and getting real exposure to what PBP work actually looks like day-to-day.

You'd be doing real work: helping the team stay organized and on top of action items, supporting employee touchpoints across the business, digging into data, drafting communications, and contributing to projects that genuinely improve the team member experience.

We're looking at a 12-month internship and we'd love for the right person to potentially grow into a full-time role at the end, so we’ll be invested in your learning and development from day one.

What you'll work on

• Supporting the PBP team across the full HR lifecycle — onboarding, performance cycles, employee check-ins, and more
• Helping keep our org units well-supported (with a particular focus on tech, as it's our biggest client group)
• Maintaining clean data in our HR systems and pulling reports that help the team make good decisions
• Helping document and track HR processes, coaching conversations, and role changes
• Contributing to team projects — building resources, improving templates, researching policy questions

What we're looking for

• You're pursuing or recently completed a degree in HR, Business, Psychology, Communications, or something adjacent
• You're organized, thorough, and good at keeping a lot of moving pieces straight
• You write clearly and professionally
• You know how to handle extremely sensitive information with an impeccable level of discretion
• You're curious about HR and people operations as a career — not just looking for a resume line
• Bonus points if you've used Rippling before, have prior HR experience, or have worked in a distributed team.

About the Opportunity

• This is a 12-month internship
• We are 100% remote
• This role is open to applicants who can work the USA, Canada, UK or Spain
• Americas hours overlap required

Job Description:

Overview

We are looking for a hands-on Systems Administrator to support the networking, operational technology, and infrastructure that keeps our warehouse and business running. This is a field-oriented role — expect to work with switches, firewalls, cabling, printers, handhelds, manufacturing and warehouse systems, not a traditional help desk.

You should be comfortable diagnosing both logical and physical issues and understand how IT and operational technology intersect in an active manufacturing and warehouse environment.

Schedule: Full-time, Monday–Friday. Some weekend availability required for maintenance windows or critical issues.

The IT Operations Engineer – OT/IT is a fully onsite role in Columbus, Ohio. Remote work is not available. Applicants must be authorized to work in the United States for any employer.

Responsibilities

• Maintain and troubleshoot network infrastructure: switching, cabling, VLANs, wireless, and device connectivity

• Support firewalls, remote access, and infrastructure systems (Palo Alto, Dell switching)

• Maintain production facing equipment: printers, handheld devices, workstations, and scanners

• Perform physical infrastructure work: tracing cable, validating ports, replacing hardware, supporting moves/adds/changes

• Support Microsoft server and desktop environments as they relate to connectivity and operations

• Assist with remote management, endpoint visibility, and operational monitoring

• Follow warehouse safety standards when working around equipment, lifts, and ladders

Qualifications

• Experience in systems administration, network support, or infrastructure support

• Solid understanding of switching, DNS, DHCP, wireless, and physical network troubleshooting

• Familiarity with firewalls, remote management tools, and endpoint infrastructure

• Foundational Windows desktop and Windows Server knowledge

• Mechanical aptitude; comfortable working in active operational environments

• VmWare, Google Workspace, Linux, macOS, Android/iOS experience is a plus

• Knowledge of ip camera and access control systems a plus

• Safety-conscious with awareness of OSHA-standard work practices

• Previous experience in a manufacturing and warehouse environment is preferred

• Associates degree or advanced certifications required

• Bachelors degree preferred

By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message). Submitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process.

Who We Are

Wasserman is a global leader in sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world's most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.

20 years into our evolution, we continue to expand services and geographies across the exciting and extraordinary worlds of sports, music, entertainment and culture. We operate as an integrated agency across three core areas: talent representation; brand marketing; and properties, experiences and media.

Our diverse team of more than 1,000 professionals operates from offices across the United States, the United Kingdom, Germany, the Netherlands, Brazil, and Mexico, providing unparalleled opportunities for athletes, creators, brands, and businesses.

We are committed to making a meaningful difference and driving real change when it comes to diversity equity and inclusion — not only among our employees, but in how we serve clients and push the industry at large.

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line. 

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:  

• Runner First 
  • We act in the best interest of the runner
• Word is Bond 
  • We do what we say we’ll do 
• Champion Heart  
  • We give our all in everything we do  
• There is no “I” in Run 
  • We stay generous with our humanity 
• Keep Moving 
  • We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.   

Who We Are

The National Basketball Association (NBA) is a global sports and media organization built around four professional sports leagues: the NBA, WNBA, NBA G League, and NBA 2K League. The NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.

NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries. NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all league, team, and player platforms.

Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes. The NBA is headquartered in New York City, with offices across North America and around the world.

Who We Are

The National Basketball Association (NBA) is a global sports and media organization built around four professional sports leagues: the NBA, WNBA, NBA G League, and NBA 2K League. The NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.

NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries. NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all league, team, and player platforms.

Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes. The NBA is headquartered in New York City, with offices across North America and around the world.

Who We Are

The National Basketball Association (NBA) is a global sports and media organization built around four professional sports leagues: the NBA, WNBA, NBA G League, and NBA 2K League. The NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.

NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries. NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all league, team, and player platforms.

Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes. The NBA is headquartered in New York City, with offices across North America and around the world.

Who We Are

The National Basketball Association (NBA) is a global sports and media organization built around four professional sports leagues: the NBA, WNBA, NBA G League, and NBA 2K League. The NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.

NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries. NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all league, team, and player platforms.

Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes. The NBA is headquartered in New York City, with offices across North America and around the world.

As a Product Designer II on WHOOP’s Health Team, you will help answer some of the hardest questions at the intersection of wellness and healthcare. This is a design role that will be expected to flex between new product initiatives and improving existing features. At WHOOP we’re rethinking how healthcare is experienced, moving beyond traditional, reactive models towards care experiences that are increasingly accessible, integrated, continuous, and proactive.

You’ll collaborate closely with designers and a strong network of cross-functional partners to tackle problems that have historically taken years to solve in healthcare and bring them to life in months.

Working alongside product, engineering, and digital health teams, you’ll help create entirely new ways for members to interact with their health data and the broader healthcare system. This is an opportunity to take on ambitious, foundational work with the support of an experienced team as you explore how to help members manage their health in ways that were previously unthinkable.

In doing so, you’ll contribute to WHOOP’s vision of becoming the world’s first health operating system: A system that surfaces hidden biological disruptions, predicts them before they become crises, and enables timely intervention to reduce risk and deliver care.

At WHOOP, we're on a mission to unlock human performance and extend healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is hiring a Country Lead - Benelux & France to serve as the regional brand and market leader, responsible for driving brand awareness, cultural relevance, and long-term growth across the region. This role connects global strategy with local execution, ensuring WHOOP shows up in a way that is both consistent and deeply resonant within each market. You will act as a strategic operator and cross-functional leader, aligning efforts across PR, creators, partnerships, media, and experiential to deliver cohesive, high-impact brand experiences.

At BetterSleep, we're on a mission to help the world sleep better. With over 85 million downloads, we're one of the most trusted wellness apps globally, helping millions of people fall asleep, stay asleep, and wake up feeling restored.

We're at an inflection point. We're transforming from a content-driven sleep app into a connected sleep-health platform, where design, personalization, and behavioral science come together to create meaningful change in how people experience sleep. That means the core app experience, the thing you'd be designing, is the foundation everything else is being built on.

Our team is lean, high-conviction, and moves fast. We run continuous experimentation across onboarding, subscription pricing, and content. We're building clinical screening flows, partnering with sleep specialists, and rethinking what a wellness app can do when it's backed by real science and real data. The design challenges here are not cosmetic. They're structural, behavioral, and directly tied to business outcomes.

We're backed by BetterHelp and Teladoc, which gives us the resources of a public company. But we operate with startup-level ownership and speed. You won't be pushing pixels through an approval chain. You'll be shaping how millions of people interact with their sleep, every night.

What are we looking for?

BetterSleep is looking for a Senior Product Designer to own the design of the Core App experience. This person is passionate about creating seamless, high-impact user experiences by combining strong product intuition with insights from data, experimentation, and user behavior. The ideal candidate is detail-oriented, collaborative, and an effective communicator with a strong sense of craft across interaction design, visual design, and UX writing.

This role is highly strategic and execution-focused. You will design the foundational experiences that shape how users discover value, build habits, and convert into long-term subscribers. You should be excited by the opportunity to work on personalization, feature adoption, connected care pathways, and the overall structure of the product experience.

Responsibilities

• Lead the design vision for BetterSleep’s core app experience in close partnership with Product and Engineering, and advocate for the user throughout the product development process
• Design high-quality end-to-end user experiences that deliver a consistent, intuitive, and emotionally resonant experience across the customer journey
• Own and evolve key product surfaces including core navigation, feature discovery and engagement, clinical screening and referral flows that feel seamless within the consumer app experience, and other critical moments that drive activation, trial-to-paid conversion, and retention
• Craft and direct UX copy and microcopy across the product experience, including feature titling, education, and navigation, ensuring alignment with BetterSleep’s brand voice
• Design for localization (text expansion, RTL considerations, etc.) to address the 6+ languages supported within the app
• Collaborate with Engineers, Product Managers, and other Designers to solve user problems, navigate technical constraints, and scale product experiences effectively
• Leverage internal data, experimentation results, and your understanding of human behavior to identify opportunities for improving conversion, retention, and engagement
• Design for personalization and adaptive experiences, helping shape user flows that respond to individual needs, sleep goals, behaviors, and future AI-driven product capabilities
• Participate in user research and competitive analysis to inform product direction and ensure a best-in-class mobile experience
• Actively participate in agile processes and ceremonies
• Make recommendations to management on process and tooling improvements
• Ensure compliance with Android and Apple platform guidelines, stay current on new developments, and inform the team of relevant updates
• Build strong relationships with stakeholders and communicate complex ideas, goals, and design rationale clearly and effectively
• Mentor and guide other designers

Requirements

• You have a relevant degree in design or equivalent professional experience
• You have at least 8 years of experience in Product Design for mobile apps
• You are passionate about designing best-in-class mobile experiences and can balance business, product, and user needs
• You have extreme attention to detail and a desire to understand all aspects of the product
• You have a portfolio of UI and UX projects that demonstrates user research, ideation, launch, iteration, and measurable results. Please provide a link.
• You have strong UX writing sensibility, with the ability to craft clear, emotionally resonant microcopy that aligns with BetterSleep’s brand voice
• You have experience designing personalized, adaptive, or data-informed product experiences, and are excited by the opportunity to shape future AI-driven user flows
• You are proficient with design tools used to communicate UI and UX solutions effectively, such as Figma, Sketch, and Adobe CC
• You understand A/B testing and can make improvements based on quantitative results and qualitative feedback
• You are able to prioritize work based on user impact and development effort
• You are an effective communicator and strong cross-functional collaborator

Bonus (Great to have, but not required)

• Knowledge of the engineering process and technical limitations.
• Experience in wellness, health, behavioral product design, or subscription-based consumer apps

Benefits

• Competitive salary & compensation
• Excellent health, dental, and vision coverage
• Retirement plan with employer matching
• Commuter & lunch benefits (UberEats)
• Free access to telehealth & BetterHelp services
• Any hardware/software you need to succeed
• A product loved by millions — and admired by the press
• Awesome people to work with
• The chance to help people live a better life, every day

The base salary range for this position is $155-185K, in addition to the base salary, this position is eligible for a performance bonus, and extensive benefits. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications.

At BetterSleep we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Our website is one of the most visible things we put into the world. It needs to look the part.

You’ll own the look, feel, and performance of our web presence, working closely with marketing, product, and leadership to build a site that earns attention and converts it.

Fastbreak AI is a rapidly growing leader in sports operations software. Our products create the schedules of professional leagues like the NBA, MLS, and NHL as well as some of the largest youth and amateur sports organizations across the globe.

What You’ll Do

• Own the design and development of Fastbreak’s website in Webflow—architecture, layout, components, and CMS structure.
• Drive visual design decisions with a strong point of view on typography, spacing, hierarchy, and brand expression.
• Build and maintain a component library that scales across pages without breaking consistency.
• Translate campaign briefs, product launches, and sales priorities into polished landing pages that perform.
• Collaborate with marketing on creative direction for web assets, graphics, and visual content.
• Optimize for performance, responsiveness, and accessibility without sacrificing design quality.
• Manage page structure, SEO metadata, and CMS content updates within Webflow.
• Contribute design thinking beyond the website‌, into decks, one-pagers, social assets, and event materials when the team needs a strong eye.
• Identify what’s not working visually or structurally and bring solutions, not just observations.

Requirements

• 3–5 years of experience in web design and development, with a portfolio that shows strong visual design across multiple projects.
• Mobile or software UI/UX design experience a plus.
• Expert-level Webflow skills. You’ve built and expanded production sites, not just prototypes, and you know the platform’s limits and workarounds.
• A genuine design-first mindset. You think about user experience first and always. 
• Proficiency in Figma for design, prototyping, and handoff.
• Working knowledge of HTML and CSS. You don’t need to live in code, but you know when to get in there.
• Strong grasp of responsive design, web performance, and accessibility standards.
• Experience building or working within a brand system. You understand why consistency matters and know how to maintain it under deadline pressure.
• A portfolio that demonstrates a range: B2B SaaS, marketing sites, or technology brands preferred.
• SEO literacy. You know what metadata does and why page structure matters.
• Startup or early-stage company experience is a HUGE plus. You’re comfortable building things that doesn’t exist yet.
• Motion design or animation experience in Webflow is a strong advantage.

Location

•  You’re based in (or are planning to relocate to) Charlotte, NC, and excited to work in person.
• Relocation assistance available

Benefits

• Competitive base salary.
• Company stock options.

• Health, dental, and vision insurance to keep you covered.
• 401(k) with employer match.
• The opportunity to shape the future of a rapidly growing company that loves sports.
• More about careers at Fastbreak AI.

If this sounds like you, please apply! This is an immediate opening.

NOTE:

Applicants must be legally authorized to work in the USA. We are unable to sponsor or take over sponsorship of an employment visa at this time.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

Keywords Studios has an exciting opportunity for a Program Manager to be a part of the Engage Division, across marketing services and player engagement service lines. This position, with a strong focus on digital technology and AI, supports the transformation program on behalf of the division, providing the leadership team with support to drive this critical, multifaceted initiative forward.

As Program Manager, you will establish an effective governance framework aligned with the Group Transformation Board to bring clarity, structure, and focus to the Engage division’s Transformation initiatives. Your mission is to ensure our key programs align with strategic priorities, are delivered efficiently, and meet or exceed quality, timeline, and outcome expectations. You'll oversee the successful implementation of program management standards, methodologies, and best practices across the Division, monitoring progress, managing risks, and ensuring project alignment with business objectives.

The Program Manager will be a central driver of change, directly managing a portfolio of both large and small projects while ensuring rigorous maintenance and tracking of all project activities and action plans. A key focus is proactively gathering detailed business and technical requirements from cross-functional stakeholders, shaping these into actionable projects and managing these e2e to drive technological transformation.

Duties and responsibilities

Project and Program Execution

• Directly manage and oversee a portfolio of transformation initiatives, encompassing both large-scale strategic programs and smaller, tactical projects.
• Establish and maintain robust program management governance framework, templates and processes.
• Establish project plans and track deliverables, ensuring successful project completion.
• Ensure compliance with internal policies and industry best practices.

Business Requirements & Stakeholder Alignment

• Proactively engage with key stakeholders across Marketing Services, Player Engagement, Group Transformation and IT to elicit, analyze, document, and manage detailed business and technical requirements, translating them into concrete project plans.
• Collaborate with cross-functional teams to align efforts and objectives.
• Act as the point of contact for program-related inquiries within the division.

Program Monitoring, Tracking, and Reporting

• Monitor program progress, timelines, budget and deliverables across multiple concurrent programs/projects.
• Provide comprehensive oversight of all Engage transformation initiatives, delivering regular project status reports to senior management, highlighting risks and program health.
• Track and report on KPIs and success measures.
• Proactively identify program risks (including quality and delays) and develop mitigation strategies.
• Support program leads in developing risk management plans, including tracking path-to-green actions.

Strategic & AI Initiatives

• Establish and manage critical AI-focused projects, ensuring new technologies are integrated into workflows, deployed effectively and securely across the division.
• Support AI adoption and literacy drivers division-wide while adhering to KWS AI best practices, governance, and ethical guidelines.

Continuous Improvement

• Foster a culture of continuous improvement by reviewing lessons learned and applying them to future initiatives.
• Identify opportunities for increasing delivery efficiency and enhancing the team's capacity to deliver.

Requirements

Qualifications & Proven Capability

• Bachelor’s degree in Business, Marketing, Strategy, or a related field (MBA preferred).
• Proven experience in program/project management or PMO roles (typically 5-8 years).
• Proven track record leading complex transformation programs in marketing services, player support, technology and/or IT environments.
• Proven experience in successfully driving gen AI-focused projects.
• Excellent organizational and multitasking skills.
• Strong communication, interpersonal, and leadership skills.
• Understanding of change management and ability to drive adoption.
• Strong attention to detail and problem-solving abilities.
• Experience with project management software (e.g., MS Project, Jira, Trello, Asana).
• Strong understanding of project management methodologies (e.g., Agile certifications, Lean Transformation principles, PMP, PRINCE2).
• Experience in cross-functional leadership and working in a matrixed or global organization.

Core Skills

• Strong interpersonal and presentation skills along with the ability to communicate effectively with others at all levels of the organization.
• Experience managing multiple projects by being flexible, organized and able to prioritise own workload.
• Comfortable working in a fast-paced, high-activity environment, on a wide variety of matters and able to handle the requirement to quickly shift from one situation or task to another.
• Solution-focused problem solver who is commercially astute and pragmatic.
• Strong research, analytical and critical thinking skills.
• Proven ability to thrive in ambiguous, fast-moving environments, bringing structure and clarity to complex, undefined problems.
• Accountability and dependability, with the ability to work both independently and as part of a team.
• Demonstrated ability to understand business requirements quickly and implement actions to meet business objectives.
• Fluency in English (additional languages are an advantage but not required).

Benefits

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

Note to Recruitment Agencies

Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios. 

Privacy Notice

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at  https://www.keywordsstudios.com/en/applicant-privacy-notice.

The Spanish Game Linguist role is to translate from English into European Spanish in game content. This role requires excellent language skills, creativity, and a passion for Games.

This position is In-house working on a client specific project expected to last 1 year, with potential for longer commitment. The role requires working at our Keywords office for the full duration of the project. Our office is located at Parque empresarial 22@, Carrer de Fluvià, 65, Sant Martí, Barcelona, Spain. This is a unique opportunity to be part of a team focusing on in game content for a leading games publisher!

Duties and Responsibilities

• Translate, review and proofread content from English into Spanish to a high quality standard.
• Create, review and maintain style guides, glossaries and translation memories.
• Fix linguistic bugs reported by the testing team.
• Provide support to Project Managers and linguistic feedback to other internal linguists and freelancers.

Requirements

Who you are

• Native level Spanish (Spain) speaker.
• 2+ years’ experience as an in-house video games linguist or freelancer.
• Passion for the video game industry. Experience playing all game genres.
• Excellent verbal and written communication skills in both Spanish and English.
• Self-motivation and ability to operate in a dynamic and fast-paced gaming environment.
• Strong interpersonal skills. Used to working with different cultures.
• Mastery of CAT tools.

Why join Keywords Studios?

• Be part of an international team shaping game experiences for millions of players worldwide.
• Work onsite in our Barcelona studio, surrounded by the city’s vibrant culture, sunshine, and energy.
• Relocation bonus available for candidates moving from outside Spain.
• A permanent, stable role with opportunities to grow your career in the gaming industry.
• An inclusive, supportive workplace where diversity and creativity thrive.

Location: Barcelona, Spain
Contract: 1 year FTC (renewable), Full-Time

Ready to bring worlds to life in German? Apply now and join us in Barcelona!

Benefits

Keywords International is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides for equal opportunities for all employees and potential employees.

At KWS, we value and encourage diversity in all its forms. We foster an inclusive environment and give special priority to the inclusion of people with disabilities, convinced that diversity enriches and strengthens us as a team. This is why a valid disability certificate will be highly valued.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice/ .

Role Information: EN

Studio: Keywords Studios

Location: Europe, Spain, Barcelona

Area of Work: Localization

Service: Globalize

Employment Type: 1 year FTC

Working Pattern: Full Time, In-Office

The German Game Linguist role is to translate from English into German in game content. This role requires excellent language skills, creativity, and a passion for Games.

This position is In-house working on a client specific project expected to last 1 year, with potential for longer commitment. The role requires working at our Keywords office for the full duration of the project. Our office is located at Parque empresarial 22@, Carrer de Fluvià, 65, Sant Martí, Barcelona, Spain. This is a unique opportunity to be part of a team focusing on in game content for a leading games publisher!

What you’ll do

• Translate, review, and polish in-game and non-in-game content from English into German, maintaining the highest quality standards.
• Own the linguistic quality of your work, ensuring every line sounds natural, engaging, and true to the game’s world.
• Collaborate closely with fellow linguists to deliver consistent and player-friendly translations.

Requirements

• Native-level German speaker (a must!)
• A genuine passion for video games and storytelling.
• Background in linguistics, translation, or copywriting — or equivalent experience.
• Excellent German writing style with strong English skills.
• A self-motivated problem solver who thrives in a fast-paced, creative environment.
• A collaborative spirit with strong interpersonal skills.

Why join Keywords Studios?

• Be part of an international team shaping game experiences for millions of players worldwide.
• Work onsite in our Barcelona studio, surrounded by the city’s vibrant culture, sunshine, and energy.
• Relocation bonus available for candidates moving from outside Spain.
• A permanent, stable role with opportunities to grow your career in the gaming industry.
• An inclusive, supportive workplace where diversity and creativity thrive.

Location: Barcelona, Spain
Contract: 1 year FTC (renewable), Full-Time

Ready to bring worlds to life in German? Apply now and join us in Barcelona!

Benefits

Keywords International is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides for equal opportunities for all employees and potential employees.

At KWS, we value and encourage diversity in all its forms. We foster an inclusive environment and give special priority to the inclusion of people with disabilities, convinced that diversity enriches and strengthens us as a team. This is why a valid disability certificate will be highly valued.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Europe, Spain, Barcelona

Area of Work: Localization

Service: Globalize

Employment Type: 1 year FTC

Working Pattern: Full Time, In-Office

The German Game Linguist role is to translate from English into German in game content. This role requires excellent language skills, creativity, and a passion for Games.

This position is In-house working on a client specific project expected to last 1 year, with potential for longer commitment. The role requires working at our Keywords office for the full duration of the project. Our office is located at Parque empresarial 22@, Carrer de Fluvià, 65, Sant Martí, Barcelona, Spain. This is a unique opportunity to be part of a team focusing on in game content for a leading games publisher!

What you’ll do

• Translate, review, and polish in-game and non-in-game content from English into German, maintaining the highest quality standards.
• Own the linguistic quality of your work, ensuring every line sounds natural, engaging, and true to the game’s world.
• Collaborate closely with fellow linguists to deliver consistent and player-friendly translations.

Requirements

• Native-level German speaker (a must!)
• A genuine passion for video games and storytelling.
• Background in linguistics, translation, or copywriting — or equivalent experience.
• Excellent German writing style with strong English skills.
• A self-motivated problem solver who thrives in a fast-paced, creative environment.
• A collaborative spirit with strong interpersonal skills.

Why join Keywords Studios?

• Be part of an international team shaping game experiences for millions of players worldwide.
• Work onsite in our Barcelona studio, surrounded by the city’s vibrant culture, sunshine, and energy.
• Relocation bonus available for candidates moving from outside Spain.
• A permanent, stable role with opportunities to grow your career in the gaming industry.
• An inclusive, supportive workplace where diversity and creativity thrive.

Location: Barcelona, Spain
Contract: 1 year FTC (renewable), Full-Time

Ready to bring worlds to life in German? Apply now and join us in Barcelona!

Benefits

Keywords International is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides for equal opportunities for all employees and potential employees.

At KWS, we value and encourage diversity in all its forms. We foster an inclusive environment and give special priority to the inclusion of people with disabilities, convinced that diversity enriches and strengthens us as a team. This is why a valid disability certificate will be highly valued.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Europe, Spain, Barcelona

Area of Work: Localization

Service: Globalize

Employment Type: 1 year FTC

Working Pattern: Full Time, In-Office

We’re looking for a proactive and detail-oriented Business Development Manager to support our Client Engagement team. In this role, you’ll work closely with different stakeholders to ensure our clients have an outstanding experience, while helping drive retention and growth across accounts.

This is a great opportunity for someone who enjoys building relationships, solving problems, and working cross-functionally in a fast-paced environment.

🌟 À propos du poste

Nous recherchons une personne proactive et attentive aux détails pour occuper le poste de gestionnaire en développement des affaires afin de soutenir notre équipe d’engagement client. Dans ce rôle, vous travaillerez étroitement avec différentes parties prenantes afin de garantir à nos clients une expérience exceptionnelle, tout en aidant à accroître la fidélisation et la croissance au sein des comptes.

Il s’agit d’une excellente opportunité pour une personne qui aime développer des relations, résoudre des problèmes et collaborer avec des équipes multidisciplinaires dans un environnement dynamique.

🤝 What You’ll Do

Client Relationship & Account Management

• Act as a day-to-day contact for assigned clients, ensuring timely support and a positive experience
• Coordinate and schedule client meetings, check-ins, and follow-ups
• Collect and summarize client performance data, feedback, and usage trends
• Track client inquiries and collaborate with internal teams (Implementation, Production, Sales, Marketing, Engineering) to resolve issues efficiently

Growth & Retention

• Help maintain strong client relationships through consistent communication
• Monitor key metrics (usage, satisfaction, engagement) to identify risks and opportunities
• Support renewal processes with relevant data and documentation
• Identify clients suitable for testimonials or case studies in collaboration with marketing
• Assist onboarding and implementation teams to ensure smooth client transitions
• Support identifying growth opportunities within existing accounts
• Gather and share client feedback to improve products and services
• Contribute to internal documentation and reporting for continuous improvement

🤝 Ce que vous ferez

Relations clients et gestion de comptes

• Agir en tant que personne-ressource au quotidien pour les clients assignés, en assurant un soutien ponctuel et une expérience positive
• Coordonner et planifier les réunions avec les clients, des suivis réguliers et les relances
• Recueillir et résumer les données de performance, les commentaires et les tendances d’utilisation des clients
• Faire le suivi des demandes des clients et collaborer avec les équipes internes (mise en œuvre, production, ventes, marketing, ingénierie) pour résoudre les problèmes de manière efficace

Croissance et rétention

• Aidez à maintenir des relations solides avec les clients grâce à un dialogue constant
• Surveiller les principaux indicateurs (utilisation, satisfaction, engagement) afin d’identifier les risques et les opportunités
• Soutenir les processus de renouvellement avec des données et des documents pertinents
• Identifier les clients appropriés pour la réalisation de témoignages ou d’études de cas en collaboration avec l’équipe marketing
• Assister les équipes d’intégration et de mise en œuvre afin d’assurer des transitions fluides pour les clients
• Soutenir l’identification des opportunités de croissance au sein des comptes existants
• Recueillir et partager les commentaires des clients afin d’améliorer les produits et services
• Alimenter la documentation interne et les rapports pour une amélioration continue

Requirements

✅ What We’re Looking For

• Bachelor’s degree in Game Design, Business, Product Management, or a related field (MBA or equivalent experience is a plus).
• 3+ years of progressive experience in sales, project management, account management, or business development, preferably in a solutions-oriented environment.
• Familiarity with CRM software (e.g., Salesforce, HubSpot).
• Highly organized with strong attention to detail and follow-through.
• Experience with project management is a plus.
• Ability to build networks and develop relationships across different markets.
• Exceptional verbal and written communication and presentation skills.
• Proactive problem-solver with the ability to navigate ambiguity and manage high-pressure situations.
• Strong sense of accountability and dependability, with the ability to work both independently and as part of a team.

Exigences

✅ Ce que nous recherchons

• Baccalauréat en conception de jeux, en affaires, en gestion de produits ou dans un domaine connexe (un MBA ou une expérience équivalente est un atout)
• Plus de 3 ans d'expérience progressive en ventes, en gestion de projets, en gestion de comptes ou en développement des affaires, de préférence dans un environnement axé sur les solutions
• Connaissance de logiciels de gestion de relation client (par exemple, Salesforce, HubSpot)
• Très grande organisation, avec un grand souci du détail et capacité d’exécution
• Expérience en gestion de projet, un atout
• Capacité à créer des réseaux et à développer des relations dans différents marchés
• Excellentes compétences en communication et en présentation, tant à l'écrit qu'à l'oral.
• Fait preuve d’initiative pour régler des problèmes, capable de naviguer dans l’ambiguïté et de gérer des situations de haute pression
• Grand sens des responsabilités et d’imputabilité, associés à la capacité à travailler à la fois de façon autonome et en tant que membre d’une équipe.

Benefits

As this is a remote position, benefits may vary depending on the employing entity and the candidate’s country/province of residence.

※Please note that only shortlisted candidates will be contacted due to the high volume of applications.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice/ .

AI Disclosure: Keywords Studios uses AI-powered features within our recruitment platform (Workable) to help to screen; however, all final hiring decisions are made by our recruitment team.

Comme il s’agit d’un poste à distance, les avantages peuvent varier selon l’entité employeuse et la province ou le pays de résidence du candidat.

※Veuillez noter que seules les personnes présélectionnées seront contactées en raison du grand nombre de candidatures.

En fournissant vos informations à cette application, vous comprenez que nous recueillons et traitons vos informations conformément à notre Avis de confidentialité des candidats. Pour en savoir plus, veuillez consulter notre Avis de confidentialité des candidats au https://www.keywordsstudios.com/fr-ca/avis-de-confidentialit%C3%A9-des-candidats/

Divulgation concernant l’IA : Keywords Studios utilise des fonctionnalités alimentées par l’IA au sein de notre plateforme de recrutement (Workable) pour aider au tri des candidatures; toutefois, toutes les décisions finales d’embauche sont prises par notre équipe de recrutement.

----------------------

• Role Information: EN
• Studio: Keywords Studios
• Location: Americas, Canada
• Area of Work: Client Engagement
• Service: Sales
• Employment Type: Permanent, Full Time
• Working Pattern: Remote

We’re looking for a proactive and detail-oriented Business Developement Manager to support our Client Engagement team. In this role, you’ll work closely with different stakeholders to ensure our clients have an outstanding experience, while helping drive retention and growth across accounts.

This is a great opportunity for someone who enjoys building relationships, solving problems, and working cross-functionally in a fast-paced environment.

🤝 What You’ll Do

Client Relationship & Account Management

• Act as a day-to-day contact for assigned clients, ensuring timely support and a positive experience
• Coordinate and schedule client meetings, check-ins, and follow-ups
• Collect and summarize client performance data, feedback, and usage trends
• Track client inquiries and collaborate with internal teams (Implementation, Production, Sales, Marketing, Engineering) to resolve issues efficiently

Growth & Retention

• Help maintain strong client relationships through consistent communication
• Monitor key metrics (usage, satisfaction, engagement) to identify risks and opportunities
• Support renewal processes with relevant data and documentation
• Identify clients suitable for testimonials or case studies in collaboration with marketing
• Assist onboarding and implementation teams to ensure smooth client transitions
• Support identifying growth opportunities within existing accounts
• Gather and share client feedback to improve products and services
• Contribute to internal documentation and reporting for continuous improvement

Requirements

✅ What We’re Looking For

Bachelor’s degree in Game Design, Business, Product Management, or a related field (MBA or equivalent experience is a plus).

3+ years of progressive experience in sales, project management, account management, or business development, preferably in a solutions-oriented environment.

Familiarity with CRM software (e.g., Salesforce, HubSpot).

Highly organized with strong attention to detail and follow-through.

Experience with project management is a plus.

Ability to build networks and develop relationships across different markets.

Exceptional verbal and written communication and presentation skills.

Proactive problem-solver with the ability to navigate ambiguity and manage high-pressure situations.

Strong sense of accountability and dependability, with the ability to work both independently and as part of a team.

We are Two Circles. We are a Sports & Entertainment Marketing business. We drive growth for sports properties by delivering deeper connections with fans through the intelligent use of data and technology.  

 We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues.   

 Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world  

 Data is at the centre of our approach – helping clients to better understand their customers and deliver insights that influence top-level decision-making. From there, we develop digital products and integrate data and technology solutions that grow audiences and revenue across ticketing, participation, sponsorship and media.  

Workplace Technology Engineer

As a Workplace Technology Engineer at Two Circles, you will look after the tools and technologies our two circlers use remotely and, in our offices, to successfully rewire sports. We run a mixture of Windows and Mac devices and leverage a variety of SAAS applications across our 15 locations. Those sites have minimal on-prem infrastructure other than collaboration tech and 3rd party commodity networking to assist hybrid working.

As a broader part of our Technology Operations team, this role works with our Service Delivery Manager, Support Technicians, Information Security and other data and engineering specialists to share knowledge and deliver the best experience to our wider business. This role provides ample opportunities to influence the direction of Two Circles Technology Operations strategy, own the delivery of a wide range of work, and further develop your own knowledge of technologies, systems, approaches and practices.

Key Responsibilities:

This includes:

• Administering and optimising Microsoft 365 services including Entra ID, Exchange Online, SharePoint, Teams and OneDrive.
• Managing Microsoft Intune for device provisioning, configuration, compliance and lifecycle management (Windows and macOS).
• Supporting onboarding and offboarding processes, ensuring secure and seamless access to systems.
• Troubleshooting complex user, device and cloud service issues.
• Contributing to IT standards, documentation and continuous service improvement.
• Assisting in delivery of IT projects and rollout of new tools or enhancements.
• Investigating and responding to phishing, compromised accounts, malware and suspicious activity.
• Leading containment and remediation efforts across identity and endpoints.
• Documenting incidents and refining response playbooks.
• Reviewing and improving secure configuration baselines across Microsoft 365 and endpoints.
• Supporting patch management and vulnerability remediation.

Requirements

• 2 + Years of 2nd line experience in IT support within a service desk or equivalent environment.
• Strong leadership abilities, with a track record of inspiring and developing others.
• Strong experience with macOS and Windows endpoint management. (Intune and Iru desirable)
• For Microsoft 365, skills and experience should include areas such as the creation of Conditional Access Policies, working with and creating Intune Policies as well as standard Day to Day Administration and support experience.
• Considerable knowledge of Microsoft Office / Microsoft 365 (Outlook, Teams, Word, Excel)
• Experience with Identity and Access Management in Microsoft 365 this includes: SSO, MFA and user provisioning.
• Ability to Microsoft Defender for Endpoint, Defender for Cloud and other services to detect, investigate and respond to threats.
• Clear, confident communicator (written and verbal), calm under pressure and highly organised.

 Desirables

• Microsoft Certified - MD-102 Endpoint Administrator
• Microsoft Certified - SC-200 Security Operations Analyst Associate
• Jira Service Management
• ITIL Foundation Certification

Benefits

We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefits package: 

• Renowned Team Days often throughout the year  
• Summer Away Days  
• 23 standard days of holiday (+ 1 Birthday, +2 for a ‘Big Life Event’ and +1 Admin Day), closure of office over Christmas (plus Bank Holidays)
• Discretionary Bonus based on company performance  
• Performance Reviews every 6 months with discretionary salary increases
• Private healthcare (Vitality) and/or Health Care Plan (Medicash)
• Mobile phone contribution  
• Sport Challenge contribution 
• Gym membership contribution 
• 2x annual kit drops

Though these are the basics written down, we will principally be recruiting for energy, values and commitment – both to Two Circles and to your career. Even if you feel you don’t tick 100% of the boxes but feel you could bring value to the role, we’d still love to hear from you!  

Scope of Role

We are seeking a Lead Consultant to drive data strategy and advanced analytics for our Enterprise clients across the sports and entertainment landscape. This role sits at the intersection of data engineering, analytics, and client consulting – owning the development of scalable data solutions while translating insights into actionable business strategies.

As a people leader, you will manage and develop a small team while overseeing a portfolio of high-visibility clients. You’ll act as a strategic partner to clients, guiding data modeling, forecasting, and reporting initiatives that directly impact revenue generation, fan engagement, and operational decision-making.

This is a high-impact role for someone who thrives in a fast-paced consulting environment, enjoys solving complex data challenges, and can confidently translate technical work into compelling client narratives.

JOB DESCRIPTION

The role will require the candidate to be responsible for:

Data Architecture (Setting Up For Success)

• Lead the design and implementation of scalable data models, ETL pipelines, and analytics frameworks
• Own end-to-end data workflows across cloud environments (e.g., Redshift, Snowflake, AWS)
• Ensure data quality, integrity, and performance across client solutions

Insight (Fan & Consumer Understanding)

• Analyze fan and consumer data, including behavior, segmentation, and lifecycle insights
• Identify trends and opportunities across the fan journey to uncover drivers of engagement and value
• Synthesize complex datasets into clear, actionable insights that inform decision-making

Strategy (Turning Insight into Action)

• Translate fan data into strategies that drive ticketing revenue, fan engagement, retention, and lifetime value
• Develop data-driven recommendations across CRM, marketing, and digital channels
• Create compelling, client-ready narratives and presentations that clearly articulate strategic direction
• Contribute to evolving best practices around fan data and KORE-enabled strategy

Impact (Client Delivery & Value Creation)

• Serve as the primary analytics lead for Enterprise clients
• Support end-to-end delivery of consulting engagements, from analysis through to implementation-ready recommendations
• Build strong client relationships and act as a trusted advisor on fan and consumer strategy
• Collaborate with internal data, product, and marketing teams to deliver integrated, high-quality outputs
• Manage multiple workstreams to ensure projects are delivered on time and drive measurable impact
• Translate business needs into technical solutions and strategic recommendations
• Deliver clear, compelling presentations and insights to client stakeholders

Essential qualifications, experience and skills:

• 4-6 years of experience in consulting, data analytics, CRM strategy, or a related field
• Experience working with consumer or fan data, including segmentation, targeting, or lifecycle analysis
• Strong proficiency in SQL and Python for data analysis and modelling
• Experience building and maintaining ETL pipelines and data workflows
• Strong analytical skills (Excel, SQL, BI tools, or similar)
• Ability to synthesize complex data into clear, actionable insights and recommendations
• Strong communication and storytelling skills, with experience creating client-facing materials
• Client-focused mindset with the ability to build relationships and influence stakeholders
• Experience managing or mentoring team members
• Ability to manage multiple priorities in a fast-paced environment
• Experience in sports, entertainment, or fan-driven businesses is preferred

The range below represents the low and high end of the base salary someone in this role may earn as an employee of Two Circles in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• $100,000-$115,000

Job Summary:

The Seasonal Growth Marketing Assistant is responsible for supporting the Growth Marketing team by assisting with events, research, internal coordination, program execution, and campaign tracking across a variety of marketing initiatives.

Key Responsibilities:

• General administrative support to the Growth Marketing department.

• Coordination of internal communications for Growth Marketing department including organization of weekly staff meetings and the development and distribution of meeting notes and outcomes.

• Assist in planning and executing lead generation events, working cross-functionally with various departments to ensure promotions and event attendance.

• Collaborate with Growth Marketing Manager to organize and execute special programs aimed at broadening the team’s audience.

• Conduct thorough ticket sales, activation, and brand research of other sports and entertainment teams and leagues.

• Assist in the use of analytics to evaluate Growth Marketing initiatives, measure campaign effectiveness, and recommend improvements.

• Assist the Growth Marketing Director on marketing creative tracking and requests.

• Coordinate with community organizations and corporate partners to identify opportunities to engage with new fan segments and enhance outreach efforts.

• Assist with the execution of Detroit Tigers Kids Club.

• Assist with other Marketing aspects as needed.

Required Knowledge, Skills and Abilities:

• College senior or recent graduate (within 6 months).

• Prior internship or administrative experience.

• Excellent organizational and time management skills.

• Excellent writing and communication skills.

• Professional demeanor and attitude in office setting.

• Strong computer skills with high level of experience in Microsoft Office.

• Detail oriented and ability to multi-task in a fast-paced environment.

Working Conditions:

• Exposure to moderate noise level.

• Frequent visual/auditory attention.

• This position will require working non-traditional hours, including weekends and evenings.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.  It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or nonessential requirements. The Company has the right to change, modify, suspend, interrupt or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the colleague.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.

Olympia Entertainment  is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

PRIVACY POLICY

Who We Are

Wasserman is a global leader in sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world's most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.

20 years into our evolution, we continue to expand services and geographies across the exciting and extraordinary worlds of sports, music, entertainment and culture. We operate as an integrated agency across three core areas: talent representation; brand marketing; and properties, experiences and media.

Our diverse team of more than 1,000 professionals operates from offices across the United States, the United Kingdom, Germany, the Netherlands, Brazil, and Mexico, providing unparalleled opportunities for athletes, creators, brands, and businesses.

We are committed to making a meaningful difference and driving real change when it comes to diversity equity and inclusion — not only among our employees, but in how we serve clients and push the industry at large.

• Coordination of creative assets and promotional messaging guidelines with external partners.
• Facilitate clear and timely information flow across partner relationships.
• Responsible of briefing and following up with the promotional agencies for promotional items related to each film. Ensuring the cost/quality/timings adhere to company and compliance standards.
• Coordination of slate presentations to potential partners and Trade partners/Exhibitors.
• Responsible for overseeing administrative tasks within the promotions area, including handling legal matters and managing the creation and processing of purchase orders.
• Deliver screening programmes integral to the promotional strategy of specific titles, working cross‑functionally with Sales and Technical/Dubbing teams to support effective execution.
• Responsible for managing and maintaining the Promotions Database, ensuring accurate and up-to-date records of third-party and potential partner data, with a focus on thorough and detailed tracking.
• Oversee the assessment and estimation of media value across cross‑promotion initiatives.
• Develop presentations to support partner pitches and report on promotional performance.
• To collaborate closely with the Promotions Coordinator to create regular briefings for promotional agencies, fostering long-term partnerships and ensuring sustained engagement in promotional activities.
• Follow up promotional deals to ensure that the partner/ exhibitor/media keep their commitments.
• Prepare Promotion Overview Forms and Promotion Approval Forms.
• Together with the Promotions Coordinator, follow up with other company divisions to create synergies and coordinate promotional activities.
• Coordination of meeting agendas 
• Forecast and delivery of Merchandising and prizes (tickets, previews, gadgets, etc) plus shipment coordination.

The Manager, Business Strategy, NBCUniversal Entertainment will support the VP, Business Strategy in creating presentations and analyses that drive cross-portfolio initiatives and strategies. Additionally, this person will dotted line report to the VP, Universal Television Entertainment Strategy. This person will be a part of a high-impact team that works closely with Executive Management. We’re looking for a collaborative thought partner with a keen understanding of industry trends who thrives in a fast-paced, analytical environment.

Responsibilities include, but are not limited to:

• Create executive strategy presentations that clearly lay out analysis, findings, and strategic recommendations
• Oversee projects and analyses that require input from key stakeholders across business units
• Prepare background and presentation materials for meetings and manage associated follow-ups
• Manage projects at a high-level and track timelines and context for meetings
• Keep an active pulse and perspective on the trends across the entertainment landscape
• Perform strategic analysis on competitors and markets to identify and evaluate new opportunities
• Build and maintain strong relationships with members of other business units and handle confidential and sensitive information with professionalism and discretion

This role reports to the Sr. Director, International Security with frequent operational interaction & oversight with the VP, Entertainment Production & Event Security. The role will work closely with all NBCUniversal production and event teams to ensure the necessary resources, policies, and processes are in place to protect the company’s employees, physical property, intellectual property, and operations. This role will also support corporate needs by initiating and maintaining close partnerships with many internal partners and external vendors. This is not an operational close protection role.

This position will be based out of the offices in London and support NBCU productions and events across Europe, The Middle East & Africa and other regions as required.

What You’ll Do:

• Work directly with NBCU Production, Film and live theatrical business units in the planning and execution phase of all operations including: risk assessments, security plans, securing appropriate vendors, travelling to remotes when required, and conducting after-action reviews to identify lessons learned and opportunities for efficiency.
• Provide security consulting services to NBCU Production and Film teams, Producers, Unit Production Managers, and other staff to review scripts locations for safety and security concerns and risks.
• Quickly recognise and resolve various production security issues that arise during the course of production activities.
• Provide security planning, consulting services and oversight to our NBCU teams and contracted production companies for premieres, award shows, press junkets, press tours, or activations at significant events.
• Respond in a timely manner to the various business units regarding all security emergencies and incidents, with accurate documentation, while following all NBCU security processes and procedures.
• Initiate, develop and maintain effective partnerships with relevant cross-functional company  personnel of all levels to increase business knowledge and deliver proactive security services.
• Initiate, develop and maintain effective business relationships with local law enforcement and other relevant government agencies.
• Liaise with local law enforcement, government agencies and investigators for all security emergencies and incidents in support of NBCU’s global productions.
• Work closely with the Global Security Organisation to identify synergies in vendor relationships, opportunities to partner with other Global Security team members, ensure use of updated policies and procedures, and develop a regular communication rhythm with the Global Response & Intelligence Center team.
• Provide assistance, guidance, consultation and coordination to other NBCUniversal departments including Human Resources, Legal, Investigations, etc when appropriate.

This role is responsible for producing high-quality content from concept through completion, including writing, shooting, editing, and graphic production. The ideal candidate is a strong storyteller who thrives in a fast-paced environment, manages multiple projects, collaborates effectively with clients and internal teams, and demonstrates strong ownership, accountability, and teamwork.

Key Responsibilities

• Produce television commercials, station promos, and integrated marketing campaigns from concept to final delivery
• Collaborate with account executives, clients, and internal teams during pre-production and planning
• Write scripts, develop storylines, and coordinate voice-over, music, and visual elements
• Shoot video on location and operate professional camera, lighting, and audio equipment
• Set up and manage lighting and audio gear (lavaliers, wireless, handheld, shotgun microphones)
• Edit content using Adobe Premiere Pro and other Adobe Creative Cloud tools (After Effects, Photoshop, Audition)
• Handle post-production workflows, including logging, rough cuts, audio mixing, graphics, voice-over, and sound design
• Ensure all productions meet quality standards, deadlines, client expectations, and broadcast requirements (including legal disclaimers when needed)
• Produce OTT and digital content, as well as sales-driven segments and special projects
• Write and edit promotional content, including tune-in spots, headlines, and teasers
• Ensure accuracy in graphics, spelling, and on-screen messaging
• Manage multiple assignments under tight deadlines in a fast-paced environment
• Prepare music cue sheets as required
• Support station promotions, community events, and activations as needed

Are you passionate about news, informing the community, connecting with our viewers, and are continuously eager to learn more, explore, and evolve with the constant changes that the TV industry brings? Are you a self-starter, proactive, committed, and have strong editorial and news judgment? Do you feel a responsibility to inform our viewers during breaking news situations? We are looking for you!

The Senior News Producer works closely with the Executive News Producer and other Newsroom managers in the creation, showcasing, and execution of content across multiple platforms, and for the most innovative news organization in Texas. This position requires strong creativity, editorial, legal, and administrative judgment. This position will report to the Executive News Producer.

Responsibilities

• Work directly with the Executive News Producer in creating, developing, and implementing news strategies
• Overseeing the shows’ editorial and journalistic balance, technical accuracy, and legal compliance
• Collaborate with NBC 5 as our duopoly partners in daily news and big story planning and execution
• Conceptualizing, designing, innovating, and creating engaging and appealing content, projects, and segments
• Capable of producing, co-producing, and line-producing any show.
• Have a full understanding of each show’s strategy based on the target audience
• Select, assign, and organize news stories
• Respond to breaking news with urgency and accuracy
• Capable of maintaining an ongoing breaking news story on the air
• Assist with the training of news producers, new strategies, or changes to workflows
• Work with Video Journalists to improve story and presentation
• Editing skills to edit video clips
• Writing: (1) News writing is accurate, detailed, and balanced, (2) storytelling skills focused on facts, balanced emotions, smooth with a clear and logical flow, (3) trustworthy and tailored for news talent/anchors to present on-air
• Promotional and Topical Writer:  Creatively tease viewers with key points, video, and audio…sell the story without giving away the content
• On-line – Occasionally assist with web copies, Streaming, OTT, social media, Mobile App, and Podcast productions, uploads, and/or executions
• Production: Great understanding of the production capabilities to help showcase newscasts, produce breaking news, and specials
• Editorial and Ethics: Strong journalist and ethical background.  Clear understanding of our viewers and the type of stories they want. Be aware of current events relevant to our community and respond with an ethical and credible focus
• Will write news scripts, promotional teasers, headlines, and topicals
• Administrative: Assist with producer schedules and other administrative tasks
• Lead by example for all team members
• Give positive and constructive feedback
• Maintain a positive and respectful work environment

The ideal candidate thrives in ambiguity, brings a strong test-and-learn mindset, and can independently define and execute a vision spanning pricing strategy, targeted promotions, and subscriber value optimization initiatives. They have deep experience in growth strategy, lifecycle marketing, or monetization within subscription or digital media businesses and are comfortable owning end-to-end strategy from concept through execution and optimization.

This role works cross-functionally across Product, Finance, Forecasting, Audience Development, and Go-To-Market teams and requires the ability to set long-term vision while diving into executional details.

Responsibilities:

• Own pricing and promotional strategy across public, targeted, and gated offers, ensuring alignment with subscriber growth and profitability goals
• Define and evolve the long-term vision for subscriber value optimization across all customer touchpoints
• Build and manage a roadmap of targeting and value optimization use cases, prioritizing by impact, feasibility, and alignment with growth objectives
• Partner with Forecasting and Finance to align promotional strategies with revenue targets, and subscriber growth goals
• Own and evolve customer targeting strategy across all touchpoints to ensure cohesive, tailored experiences
• Lead and optimize decisioning logic to power personalized and dynamic offers
• Drive innovation in offer constructs and promotional mechanics, including ways to enhance subscriber value
• Identify, evaluate, and lead subscriber value expansion initiatives that improve conversion, retention, and lifetime value
• Lead cross-functional efforts to test, launch, and scale new initiatives, leaving room for emerging opportunities and evolving business needs
• Develop and present compelling narratives to communicate strategy, performance, and opportunities to senior leadership

This position encompasses real world training on news gathering and preparing content for presentation on air, on social, digital and streaming. The ideal candidate for this role would have some experience as an MMJ and on social media. The right candidate for this role is hungry to learn how to cover the lead story and breaking news. They should also want to improve their ability to pitch well thought out enterprise content and how to succeed on deadline. A reporter trainee at KXAS/KXTX has the opportunity to work with some of the best photographers and producers in the country, so the ability to collaborate is a must. They must also be willing to deepen their knowledge of NBC’s legal and standards. In addition, they would take an active role in learning how to work in a duopoly environment and how to contribute to content on both KXAS and KXTX.

Responsibilities include:

• Gain an understanding of how to gather, write and report on-air news for a major market television station.
• Contribute story ideas for key series pieces and lead stories for daily news programs.
• Research and write scripts for news content
• Communicate with News producers, assignment editors, and managers regarding story development and breaking news stories.

We’re looking for a Line Producer who thrives in the control room, knows how to build and adjust a smart rundown in real time, and can lead a live broadcast with clarity and authority. This is a hands-on role for a journalist who understands the rhythm of live news, moves decisively when breaking stories develop, and holds the line on accuracy and standards under pressure.

If you’re energized by the fast pace of streaming news and want to help shape a new show at launch, this is a rare opportunity to build something from the ground up.

What You’ll Do:

• Build, refine, and execute daily rundowns for a live two-hour broadcast
• Lead the control room during live shows, making real-time editorial decisions as news evolves
• Collaborate with Producers, Senior Producers, Anchors, and the Executive Producer to ensure strong editorial framing and flow
• Approve and copy edit scripts with an eye for tone, clarity, and accuracy
• Write headlines, teases, and breaking news copy as needed
• Work closely with Directors to block and time the show
• Adjust the rundown quickly and decisively when breaking news hits
• Ensure all elements — video, graphics, banners, and scripts — meet NBC News standards
• Communicate clearly with talent, correspondents, and control room staff to keep the show moving seamlessly

We’re looking for a Segment Producer who thrives in live news, writes with clarity, and knows how to produce visually compelling, editorially elevated segments under pressure.

If you move fast, think creatively, and understand how to shape stories for a streaming audience without sacrificing rigor, we want to hear from you.

This position is represented by the NewsGuild-CWA.

What You’ll Do:

• Produce live segments from pitch to air, including research, scripting, element gathering, and execution
• Write sharp anchor intros, questions, teases, and banners with speed and accuracy
• Identify the strongest angles for interviews and work closely with guests, correspondents, and booking teams
• Collaborate with your team, Anchors and colleagues across NBC
• Pitch timely, relevant, and original segment ideas for day-of and future coverage
• Ensure all scripts, graphics, and video meet NBC News standards for accuracy and fairness
• Lead your segment in the control room during live broadcasts, adjusting quickly as breaking news unfolds
• Edit video elements and oversee packages to ensure strong visual storytelling as needed

We’re looking for an Associate Producer who can write clean, compelling copy, edit strong video elements, and help build smart, visually sharp segments under tight deadlines. This role sits at the center of a live daily broadcast — working closely with Producers, Anchors, and the Executive Producer to turn the biggest stories of the morning into clear, urgent, audience-focused journalism.

If you thrive in a control room, move quickly when news breaks, and want to grow in a fast-paced streaming environment, this is an opportunity to help shape a show from day one.

This position is represented by the NewsGuild-CWA.

What You’ll Do:

• Edit video elements, soundbites, and packages under tight deadlines
• Write clear, concise scripts and banners with speed and accuracy for a live daily show
• Produce and build segments from pitch to air, including research, script writing, and element gathering
• Collaborate closely with Producers, Senior Producers, the Executive Producer, and Anchors to shape daily coverage
• Pitch timely and relevant ideas for day-of and future segments
• Monitor breaking news, wires, and social feeds to keep the team ahead of developments
• Work with graphics, booking, and field teams to ensure all elements are accurate and visually strong
• Support the control room during live broadcasts and adjust quickly as rundowns evolve

We’re looking for a Production Assistant who thrives in a fast-paced control room, loves working with video and graphics, and understands the urgency of live news. This is a hands-on role at the center of a growing streaming platform — ideal for someone eager to sharpen their editorial instincts and grow inside a high-performing newsroom.

If you’re organized, curious, and energized by breaking news, this is your opportunity to contribute meaningfully to a show that will set the tone for late mornings on NBC News NOW.

This position is represented by the NewsGuild-CWA.

What You’ll Do:

• Work closely with Producers and Associate Producers to edit video and build graphic elements for a live daily broadcast under tight deadlines
• Build, order, and manage graphics to visually elevate segments
• Assist with research and fact-checking to ensure scripts and elements meet NBC News standards
• Monitor wires, social feeds, and developing stories to flag updates for the team
• Keep a constant eye on the rundown to ensure video, graphics, and scripts are accurate and up to date
• Pitch timely and relevant ideas for day-of and future coverage
• Support the team in the control room during live broadcasts and adjust quickly as breaking news unfolds

This role reports to the Director, Category Management- Apparel

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $125,000- $155,000 (bonus eligible)

Responsible for assisting to supervise the operation of quick service branded restaurants. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

Essential Functions

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team
• Ensures company compliance with Union contracts regarding employee work conditions, maintaining discipline and replacing open shifts
• Completion of administrative responsibilities for the department to include team member schedules, FOH & BOH operational, cleanliness and sanitation checklists 
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Acts as Environmental Health & Safety Team representative for the employees
• Maintains projected labor budgets.  Adjust operations as necessary to budgets, including weekly work schedules.
• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content are maintained.
• Ensure the workforce is trained and proficient at operating venues.
• Provide additional support for special events/projects, and venue supervision etc.
• Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning.
• Performs other duties as assigned

This role supports brand integrity and strong creative execution while ensuring efficiency across the product approvals process.  It will contribute to sustainable growth by balancing creativity with commercially viable, market-ready product solutions.
 

Design & Development

• Manage assigned categories through the product development lifecycle, from concept to production, including CAD review, sampling, packaging, and final production, while adhering to development timelines.
• Review and guide toy functionality, safety considerations, materials, tooling constraints, and manufacturing feasibility.
• Deliver clear design direction and overlays aligned with property guidelines and franchise priorities to licensees, retailers and agents.
• Apply advanced working knowledge of materials, technology, 2D/3D execution, product construction, and manufacturing capabilities within assigned categories.
• Monitor trends, innovations, and consumer insights to inform new product ideas and line extensions.
• Participate in key design and development meetings and provide clear follow-up actions.
• Support development of new product ideas and translate concepts into market-ready lines.
• Demonstrate understanding of packaging structure, branding elements, and toy functionality as part of overall product execution.
• Ensure brand consistency while driving thoughtful creative innovation.

Design Strategy

• Contribute to identifying growth opportunities within Toys & Hardlines categories.
• Conceptualize designs that support franchise priorities and business strategies.
• Balance design vision with cost targets, MOQ requirements, retail price points, and production timelines.
• Maintain awareness of competitive landscape and consumer targets to inform design decisions.
• Build clear and professional design presentations for meetings.

Licensing Expertise

• Demonstrate strong understanding of licensed entertainment and consumer products landscape.
• Ensure accurate and consistent application of characters, storytelling, and creative assets across submissions.
• Deliver show-to-shelf execution aligned with brand and franchise objectives.

Collaboration & Communication

• Serve as the day-to-day Design & PD contact for assigned categories with licensees, retailers, agents and third-party approvers.
• Communicate clearly and consistently across internal teams and external partners, managing projects across multiple time zones.
• Lead project discussions within assigned categories and support alignment across internal and external stakeholders.
• Build and maintain strong working relationships with all internal and external partners.
• Consistent communication and collaboration with internal and external partners (specifically licensees and agents) in multiple time zones and managing communication with partners where English is not their first language.
• Partner cross-functionally with Category, Franchise, Legal, and Retail teams to support alignment throughout development.

You’ll work closely with teams across Singapore and Sydney, so proactive communication will be key to your success. On any given day, you’ll collaborate with FP&A, Treasury, P2P, and O2C teams, as well as external partners like auditors and tax agents, to keep operations running smoothly. You’ll also guide a finance intern, helping them navigate processes and build their skills, making you an important mentor within the team.

More broadly, you’ll act as a vital link across the APAC finance ecosystem - connecting regional operations with headquarters and enabling informed decision-making. Your role ensures that the business has accurate, timely financial insights to support its content, channels, and streaming services, ultimately helping drive growth across a fast-paced and evolving media landscape.

KEY RESPONSIBILITIES

• Manage General Ledger accounting and financial close activities for UPI, and support the Senior Accountant across other legal entities.
• Assist in budget preparation for UPI, working closely with corporate teams; monitor and report budget vs. actuals for office and overhead costs.
• Handle the full set of accounts for UPI, including journal entries, fixed assets management, and financial reporting.
• Perform monthly and quarterly balance sheet reconciliations and variance analysis (BlackLine), and present findings to headquarters.
• Oversee intercompany processes, including ageing reports, confirmations, and recharge activities; maintain cash flow forecasts for UPI and Bravo.
• Provide guidance to interns on T&E reclassification processes in coordination with business units.
• Liaise with tax agents on tax schedules and transfer pricing; manage direct (income tax, WHT) and indirect tax (GST) filings.
• Support audit processes by liaising with auditors, preparing audit schedules, and producing financial statements for UPI.
• Coordinate with Treasury and P2P teams on vendor setup and payment-related matters.
• Support P2P with invoice processing and payment issue resolution.
• Supervise interns in reconciling vendor statements against system records.
• Process exceptional or manual payments on an ad hoc basis.
• AR billing and collection – coordination with O2C team on billing, revenue accounting, and collections.  Working closely with FP&A team to support revenue analysis.
• Assist the Financial Controller with ad hoc assignments as required.

MAJOR RESPONSIBILITIES    

• Assists in managing or manages vendors through the process of bidding, designing, manufacturing, testing, shipping, installation, start up, and commissioning of ride or show control systems. 
• Provides technical guidance and vendor management through day-to-day design, fabrication, installation, test & adjust and commissioning activities. Responsible for both technical and project/contract management as it applies to scope generation, vendor contract establishment and management, directives, and change order processing with the support of Ride/Show leaders. 
• Supports the translating of creative intent and business goals into technical documents that will serve to acquire bids and lock in price and schedule for delivery of systems. 
• Performs engineering technical (calculation, design, drafting, research) support to the Ride/Show project team and/or overall Engineering and Safety as assigned. 
• Reviews portions of vendor-provided design review documents. Includes drawing review, component selection review, calculation review, test plan review, test results review, or review of other deliverable items as specified by Engineering & Safety management. 
• Reviews, edits, or develops test protocols, procedures, and plans. Executes witness or approve testing and test results as assigned and authorized by Engineering and Safety management. 
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training and team member involvement activities. 

• Adapts plans to meet resource and operational challenges.
• Oversee the planning, execution, and completion of projects while ensuring alignment with business goals.
• Manages professional associates and/or supervisors
• Accountable for the performance and results of a team
• Adapts departmental plans and priorities to address resources and operational challenges
• Decisions are guided by policies, resources and local business operating procedures.  Receives moderate guidance from manager
• Provides subject matter guidance to employees, colleagues and/or customers

 .

•Integrates industry best practices in own area to the achieve of objectives

•Identifies and resolves moderately complex business problems

•Manages a generally homogeneous team; adapts plans and sets priorities to meet service and/or operational challenges

•Guides, influences and persuades others internally and/or externally

•Requires in-depth conceptual and practical knowledge in own areas and knowledge of other areas

• Impacts the level of service and the team’s ability to meet quality, volume and timeliness of objectives.

•Guided by department policies, resource requirements, budgets and the business plan

• 5-8 years with overseeing background

•Bachelor’s degree or equivalent experience

Enabling your best to power a better media future.

Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility.

Compensation Transparency: The posted base salary range is a reasonable estimate that  may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

• Need to manage the Day-to-Day Billing & Revenue Activity

Responsibilities:

• Need to review the client signed legal contract and matches with Order & PO copy. If any missing/discrepancy, then need to work with commercial and get the details before proceeding further.
• Need to review the pending billing on a daily basis and clear all pending items to make sure unbilled is always zero (or) actionable is zero.
• Need to share the proforma daily for the eligible invoices and follow-up to get approval.           Once approved then proceed with invoicing.
• Need to review the pending revenue and follow-up with commercial for EOD to recognize the revenue in the system.
• Escalate to Team Leader for the long pending items due for invoicing
• Need to make sure all the given metrics were met without any excuse.
• Daily /Weekly/Monthly reports get delivered on time without any delay.
• Prior experience of working on SAP (S4/ECC) or a large ERP platform

• Experience range 4-6 Years
• Graduation / Post Graduation in Finance

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Expertise Areas & Skills
Domain Authority: Technically precise in LLM orchestration, Python, Java, and LangChain.
Platform Mastery: Advanced implementation experience with AWS Bedrock agent capabilities, Gemini, and ChatGPT.
Operational Pragmatism: Experience building and successfully rolling out products in a fast-paced environment.
Consultative Communication: Fluent English with the ability to challenge assumptions and identify strategic blind spots.

Rules of Engagement
Precision over Prose: We value high-density language and scannable updates.
Decision Support: Don't just provide options; recommend the path that balances rapid innovation with fiscal responsibility.
Risk-First Mentality: Proactively identify performance bottlenecks and architectural risks before they impact the business.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Dein Spielfeld:

• Du unterstützt unsere Shop-Mitarbeiter telefonisch und bearbeitest kleinere technische Probleme mit unseren Hard- und Softwarekomponenten.
• Du bearbeitest Support-Anfragen und findest Sofort-Lösungen bei Störungen und dokumentierst alles in unserem Ticketsystem.
• Komplexe technische Anfragen leitest Du weiter an unser Expertenteam.
• Du steigerst die Kundenzufriedenheit und unterstützt unsere Experten durch eine kompetente und schnelle Beratung unserer Shop-Kollegen.
• Du unterstützt bei der Softwareentwicklung bei Slow Rollouts von neuen Features, testest neue Software-Updates und erstellst und aktualisierst Troubleshooting-Artikel in unserer Wissensdatenbank. 
• Darüber hinaus übernimmst Du allgemeine administrative Aufgaben.

Damit punktest Du bei uns:

• Kommunikationstalent. Du besitzt eine ausgeprägte Kommunikationsfähigkeit und hast Freude am Telefonieren.
• Service- & Dienstleistungsorientierung. Du verfügst über eine ausgeprägte Service- und Dienstleistungsorientierung, bist immer höflich und lässt Dich nicht so einfach aus der Ruhe bringen
• Kundenorientiert. Der Kontakt mit Kunden und das Lösen ihrer Probleme bereitet Dir große Freude.
• EDV-Kenntnisse. Du besitzt erste Kenntnisse mit den Betriebssystemen Windows 7 und Windows 10 und hättest Interesse daran deinen technischen Horizont zu erweitern.
• Fließende Deutschkenntnisse. Als #1 Sportwetten-Anbieter auf dem deutschsprachigen Markt ist dies Voraussetzung, um mit unseren deutschsprachigen Kunden zu kommunizieren.
• Teamgeist. Du bist ein Teamplayer und Deine Kollegen können sich immer auf Dich verlassen.

Damit punkten wir bei Dir:

• Etablierte internationale Gruppe. Wir haben ein solides Fundament, auf dem wir wachsen können.
• Persönliche und berufliche Weiterentwicklung. Wir bieten Dir die Möglichkeit dich weiterzuentwickeln und zu wachsen, um dein Potenzial komplett zu erschließen. 
• Relocation Support. Wir unterstützen Dich dabei, deinen Umzug nach Karlsruhe oder in die Umgebung so reibungslos wie möglich zu gestalten.
• Business Bike Leasing. Wir bieten Dir eine nachhaltige Lösung für Deinen Arbeitsweg, damit Du aktiv bleibst!
• Betriebliche Altersvorsorge. Sichere Dich für Deine Zukunft ab! Nimm unsere betrieblichen Altersvorsorge in Anspruch und erhalte zusätzliche finanzielle Unterstützung.
• eGym. Wir fördern einen aktiven Lebensstil und haben dazu eine Partnerschaft mit einer der führenden Online-Sportplattform geschlossen, die Dir Zugang zu einer Vielzahl von Klubs und Angeboten in ganz Deutschland bietet.
• Modernes Office. Unser Campus in Karlsruhe bietet mit einem innovativen offenen Raum-Konzept und modernster Technik das perfekte Arbeitsumfeld.
• Veranstaltungen und Events. Wir lieben die Zeit mit dem Team. Sei es bei Charity- oder Team-Events, nur gemeinsam haben wir Spaß.
• One Team-Kultur. Wir glauben an Zusammenarbeit und an das Team, legen aber auch Wert auf die Einzigartigkeit eines Jeden von uns. Zusammen sind wir stärker!

Klingt das gut?

Du denkst, eine Karriere bei Tipico ist das Richtige für Dich? Bewirb Dich jetzt und werde Teil unseres erfolgreichen Teams. Falls Du noch Fragen zur Position oder zu uns hast, hilft unser Team gerne weiter! Gerne kannst Du uns direkt über unsere Social Media-Kanäle kontaktieren.

Wir freuen uns auf Deine Bewerbung!

We’re seeking a Associate Director / Director of Strategic Sourcing & Vendor Management to support Bandit’s rapidly expanding global supply network. Reporting to the SVP of Operations and working closely with our product creation, planning, and finance teams, this role will play a critical role in continuously expanding and de-risking our factory ecosystem while deepening strategic partnerships with existing suppliers. The ideal candidate is a relationship-driven operator and sharp commercial negotiator who thrives in a fast-moving environment, understands the nuance of building premium, technical performance product through world-class manufacturing partners with expertise in technical fabrics, functional construction, and run-specific innovation, and is excited to help scale Bandit’s supply chain into a long-term strategic advantage.

What You’ll Own

Supply Partner Network Strategy

• Build and maintain a multi-year factory diversification roadmap across key categories, materials, and geographies, with particular depth in performance running and/or similarly technical apparel including shorts, tops, sports bras, outerwear, and run-specific accessories
• Continuously counter-source new manufacturing partners across apparel, trims, accessories, and emerging product categories, with a focus on factories with proven capabilities in technical performance fabrics, moisture management, bonding, and other run-specific construction methods
• Reduce concentration risk by ensuring qualified backup partners exist for all critical categories
• Evaluate country diversification opportunities based on tariffs, lead times, labor risk, quality, and geopolitical exposure
• Identify innovation-forward partners with unique technical capabilities including development, seamless construction, performance woven, compression, moisture management, and advanced bonded seams, before they become widely adopted
• Build long-term sourcing strategies that support DTC, wholesale, retail, and global expansion goals

Existing Factory Partner Management

• Serve as executive relationship owner for Bandit’s most important factory partners
• Build trust-based, high-transparency relationships with ownership, commercial teams, and production leadership
• Create quarterly and annual business reviews with strategic partners
• Ensure factory partners are aligned to Bandit’s growth plans, product ambitions, and quality expectations
• Drive performance accountability around quality, OTIF, responsiveness, flexibility, and development speed
• Partner closely with product creation, production, and operations teams to resolve escalations quickly

Commercial Optimization & Negotiation

• Lead all strategic negotiations related to:
• payment terms
• MOQ structures
• volume cost breaks
• annual rebates
• raw material commitments
• capacity reservations
• freight and duty optimization
• Improve working capital economics through expanded payable terms and smarter commitment structures
• Develop should-cost frameworks and benchmark costing across vendors
• Negotiate annual margin expansion targets by category and supplier
• Create long-term incentive structures with top partners tied to growth, exclusivity, or innovation access
• Ensure best-in-class economics without damaging relationship trust

WHAT WE’RE LOOKING FOR

• 8–12+ years of experience in sourcing, supply chain, vendor management, or production leadership, within performance running, run specialty, or premium active/lifestyle apparel brands
• Strong understanding of premium performance running product standards, technical factory capabilities, quality expectations, and development speed requirements including seamless, advanced bonding technology, performance woven and knits, thermoregulation, moisture management, and athlete support and recovery
• A strategic operator with a deep factory network and proven ability to continuously identify, evaluate, and onboard new manufacturing partners across regions and product categories
• A relationship-first leader who knows how to build trust with factory owners, commercial leads, and development teams while maintaining strong negotiating leverage
• Strong experience negotiating payment terms, cost breaks, MOQ flexibility, rebates, and long-term capacity agreements that improve margin and working capital
• Highly analytical and commercially fluent, with the ability to translate costing, landed margin, lead-time, and concentration-risk data into actionable sourcing decisions
• A systems-driven builder who can create scalable supplier scorecards, sourcing workflows, benchmarking frameworks, and partner review cadences The ability to think strategically about country diversification, tariff exposure, concentration risk, and long-term supply resilience while moving quickly in a fast-changing environment
• Strong understanding of premium product standards, technical factory capabilities, quality expectations and development speed requirements
• A strong cross-functional collaborator who can drive alignment and accountability across product creation, production, planning, finance, and operations
• Someone who is energized by turning Bandit’s supply chain into a strategic advantage across margin, speed, flexibility, and future innovation access

Requirements

What You’ll Own

Supply Partner Network Strategy

• Build and maintain a multi-year factory diversification roadmap across key categories, materials, and geographies, with particular depth in performance running and/or similarly technical apparel including shorts, tops, sports bras, outerwear, and run-specific accessories
• Continuously counter-source new manufacturing partners across apparel, trims, accessories, and emerging product categories, with a focus on factories with proven capabilities in technical performance fabrics, moisture management, bonding, and other run-specific construction methods
• Reduce concentration risk by ensuring qualified backup partners exist for all critical categories
• Evaluate country diversification opportunities based on tariffs, lead times, labor risk, quality, and geopolitical exposure
• Identify innovation-forward partners with unique technical capabilities including development, seamless construction, performance woven, compression, moisture management, and advanced bonded seams, before they become widely adopted
• Build long-term sourcing strategies that support DTC, wholesale, retail, and global expansion goals

Existing Factory Partner Management

• Serve as executive relationship owner for Bandit’s most important factory partners
• Build trust-based, high-transparency relationships with ownership, commercial teams, and production leadership
• Create quarterly and annual business reviews with strategic partners
• Ensure factory partners are aligned to Bandit’s growth plans, product ambitions, and quality expectations
• Drive performance accountability around quality, OTIF, responsiveness, flexibility, and development speed
• Partner closely with product creation, production, and operations teams to resolve escalations quickly

Commercial Optimization & Negotiation

• Lead all strategic negotiations related to:
• payment terms
• MOQ structures
• volume cost breaks
• annual rebates
• raw material commitments
• capacity reservations
• freight and duty optimization
• Improve working capital economics through expanded payable terms and smarter commitment structures
• Develop should-cost frameworks and benchmark costing across vendors
• Negotiate annual margin expansion targets by category and supplier
• Create long-term incentive structures with top partners tied to growth, exclusivity, or innovation access
• Ensure best-in-class economics without damaging relationship trust

WHAT WE’RE LOOKING FOR

• 8–12+ years of experience in sourcing, supply chain, vendor management, or production leadership, within performance running, run specialty, or premium active/lifestyle apparel brands
• Strong understanding of premium performance running product standards, technical factory capabilities, quality expectations, and development speed requirements including seamless, advanced bonding technology, performance woven and knits, thermoregulation, moisture management, and athlete support and recovery
• A strategic operator with a deep factory network and proven ability to continuously identify, evaluate, and onboard new manufacturing partners across regions and product categories
• A relationship-first leader who knows how to build trust with factory owners, commercial leads, and development teams while maintaining strong negotiating leverage
• Strong experience negotiating payment terms, cost breaks, MOQ flexibility, rebates, and long-term capacity agreements that improve margin and working capital
• Highly analytical and commercially fluent, with the ability to translate costing, landed margin, lead-time, and concentration-risk data into actionable sourcing decisions
• A systems-driven builder who can create scalable supplier scorecards, sourcing workflows, benchmarking frameworks, and partner review cadences The ability to think strategically about country diversification, tariff exposure, concentration risk, and long-term supply resilience while moving quickly in a fast-changing environment
• Strong understanding of premium product standards, technical factory capabilities, quality expectations and development speed requirements
• A strong cross-functional collaborator who can drive alignment and accountability across product creation, production, planning, finance, and operations
• Someone who is energized by turning Bandit’s supply chain into a strategic advantage across margin, speed, flexibility, and future innovation access

Benefits

This is a full-time, in-office role based in our Greenpoint, Brooklyn Headquarters

• Competitive base salary + equity
• Comprehensive health, dental, and vision benefits and flexible PTO
• 401k match
• Rocket-ship level momentum with a career-defining opportunity at-hand

 At Bandit, we’re building an incredible culture rooted in our three core values—Trust, Empathy, & Excellence. We believe that to build the best team, our baseline is an environment where everyone can bring their full & authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential & advocate for diversity, equity, & inclusion. We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. 

·       Pay range $160,000 - $180,000 + equity – level & salary to be determined by experience and relevant track record of success

With its headquarters in Singapore and strategically placed offices across the United States, Turkey, Japan, and Malaysia, Rapsodo represents more than just sports technology and data analytics. It stands as the clear front-runner in providing affordable, professional-grade technology for athletes aiming to enhance their performance.

The company currently collaborates with partners such as The PGA of America, Golf Digest, Troon, various Major League Baseball teams, USA Baseball, and over 1000 NCAA athletic departments.

Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

Powered by Athletes who get it, and Engineers who can do it.

Role Purpose

We are seeking a commercially minded, growth-oriented Product Marketing leader to support the Diamond Sports (Baseball/Softball) business within North America.

This is a hands-on individual contributor role responsible for shaping how our products are positioned, brought to market, and activated in-market. You will translate product innovation into clear messaging, campaigns, and go-to-market plans that drive adoption, pipeline, and customer engagement across teams, programs, and institutional partners.

While the primary focus is B2B, you will partner closely with all functional teams—gaining exposure to consumer growth channels as Rapsodo continues to evolve its integrated hardware + software model.

Key Responsibilities

1. Product Positioning & Go-To-Market Planning

• Lead product positioning, messaging, and value proposition development for Diamond Sports offerings
• Develop go-to-market plans aligned with business priorities, target segments, and seasonal moments
• Translate product capabilities into clear, differentiated outcomes for coaches, athletes, and decision-makers
• Partner with Product to incorporate market insights and customer feedback into roadmap discussions

2. Go-To-Market Execution & Campaign Leadership (Hands-On)

• Drive product launches, feature releases, and seasonal campaigns from concept through execution
• Develop campaign briefs, messaging frameworks, and GTM assets
• Work cross-functionally with Paid Media, DTC, Amazon, and Content teams to bring campaigns to life
• Ensure consistent and effective storytelling across all channels

3. B2B Buyer Journey & SaaS Adoption

• Define and improve the buyer and customer journey across Diamond Sports segments
• Partner with Sales and Customer Success to support:
• Pipeline conversion and deal velocity
• Onboarding and team adoption
• Subscription activation, engagement, and retention
• Drive organizational adoption of software solutions across teams and programs

4. Sales Enablement & Cross-Functional Partnership

• Develop sales tools, pitch decks, case studies, and product narratives

• Support Sales with messaging tailored to coaches, administrators, and institutional buyers
• Collaborate with the Diamond Sports business leader to align go-to-market plans with business priorities
• Act as the voice of the customer and market within the marketing organization for Diamond Sports. 

5. Market Development & Proof

• Build credible proof points including case studies, testimonials, and performance outcomes
• Leverage partnerships (MLB, NCAA, etc.) to strengthen market credibility and trust
• Translate product data into clear, compelling performance stories

6. Performance & Insights

• Track and analyze campaign and product performance (adoption, engagement, pipeline contribution)
• Use insights to refine messaging, segmentation, and go-to-market approach
• Provide feedback to Marketing and Product teams to improve overall effectiveness

7. How You’ll Work

• You will lead product positioning and go-to-market planning, and drive execution as an individual contributor
• You will partner closely with:
• Diamond Sports business leadership to align on priorities and goals
• Sales and Customer Success to support pipeline and adoption
• Growth marketing teams to execute campaigns and optimize performance
• Community & Influencer team to activate athletes, coaches, and creators
• You will not directly own channel execution, but will guide messaging, priorities, and campaign direction
• You are expected to be hands-on—building, launching, and optimizing campaigns, not just briefing them
• You will gain exposure to both B2B and DTC growth models as the business evolves

Requirements

Role Qualifications

• 5–7+ years in product marketing, growth marketing, or commercial marketing roles

• Proven experience:
• Developing positioning and go-to-market plans
• Executing integrated campaigns hands-on
• Experience with B2B marketing required
• Experience with SaaS or hardware + software products strongly preferred
• Exposure to or interest in DTC/B2C growth models is a plus

Core Strengths

• Strong commercial mindset with ability to connect marketing efforts to business outcomes
• Ability to operate at both strategic and execution levels
• Excellent storytelling and positioning skills
• Experience working across multi-channel marketing environments
• Understanding of buyer and customer lifecycle in B2B environments
• Data-driven and outcome-oriented

Why This Role Matters

This role is critical in:

• Driving product adoption and engagement within Diamond Sports
• Connecting hardware products to ongoing software usage and value
• Helping unify how we go to market across B2B and emerging channels

Join Us

Join Team Rapsodo in defying limits and unlocking potential—one data point and one athlete at a time.
Powered by athletes who get it, and engineers who can do it.

With its headquarters in Singapore and strategically placed offices across the United States, Turkey, Japan, and Malaysia, Rapsodo represents more than just sports technology and data analytics. It stands as the clear front-runner in providing affordable, professional-grade technology for athletes aiming to enhance their performance.

The company currently collaborates with partners such as The PGA of America, Golf Digest, Troon, various Major League Baseball teams, USA Baseball, and over 1000 NCAA athletic departments.

Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

Powered by Athletes who get it, and Engineers who can do it.

Role Purpose

The Head of Growth & Marketing, North America is responsible for building and leading the marketing organization that drives demand, adoption, and engagement across Rapsodo’s Golf and Diamond ecosystems.

This role owns the end-to-end growth engine and is directly accountable for marketing-driven revenue performance across DTC, retail, and marketplace channels, including customer acquisition, subscription activation, and retention. This includes making and owning trade-offs across channels, pricing, and investment to optimize total revenue and margin performance.

This leader will operate at the intersection of growth, product marketing, and brand, ensuring that Rapsodo’s marketing strategy directly supports revenue growth, product launches, and long-term platform engagement. The role will also leverage AI-enabled tools and automation to improve marketing efficiency, accelerate content production, and enhance performance optimization across the growth engine.

Reporting to the General Manager of North America, this role partners closely with Sales, Product, Customer Experience, and broader commercial and operational stakeholders to build an integrated go-to-market engine across both consumer and enterprise segments.

Success in this role requires both strategic leadership and hands-on execution, with the ability to build the systems, processes, and team required to scale a multi-channel sports technology business.

Key Responsibilities

Growth Marketing & Demand Generation

• Own marketing-driven revenue performance, including CAC, LTV, and channel-level ROI
• Own and optimize performance across DTC, retail, and marketplace (Amazon) channels
• Make and own trade-offs across channels to maximize total business performance (revenue and margin)
• Lead performance marketing across paid media, SEO, digital acquisition, and conversion optimization
• Oversee DTC ecommerce growth and customer acquisition strategy
• Drive marketplace performance in partnership with internal stakeholders, ensuring alignment on pricing, positioning, and channel strategy
• Own lifecycle performance, including subscription activation, engagement, and retention
• Utilize AI-enabled tools to accelerate creative testing, audience targeting, and campaign optimization
• Build data-driven funnels connecting acquisition to long-term customer value

Product Marketing & Go-To-Market

• Lead product marketing for both Golf and Diamond product lines
• Translate product innovation into clear, differentiated customer value propositions
• Develop positioning, messaging, and launch strategies
• Drive coordinated hardware + software launches across channels
• Build repeatable go-to-market playbooks across marketing, sales, and customer success
• Ensure strong launch readiness across DTC, retail, and enterprise channels

Brand & Storytelling

• Lead the evolution of the Rapsodo brand across North America

• Ensure consistent storytelling across consumer and professional segments
• Oversee content creation and creative production
• Amplify product innovation and customer success stories across digital channels
• Leverage AI-assisted tools to increase speed and efficiency of content creation and iteration

Community & Ecosystem Development

• Lead creator, athlete, and coach ecosystems across Golf and Diamond
• Build community programs that drive product adoption and advocacy
• Support ecosystem initiatives including simulator integrations, partnerships, and platforms

Marketing Infrastructure & Technology

• Build the marketing technology stack to support a scaling business
• Oversee CRM, marketing automation, analytics, and campaign performance systems
• Ensure marketing data connects with ecommerce, subscriptions, and sales systems
• Introduce operational rigor and performance tracking across the organization
• Evaluate and implement modern tools, including AI-enabled solutions, to improve efficiency and execution
• Build a structured experimentation framework to drive continuous optimization

Organizational Leadership

• Build and lead a high-performing marketing organization (~10–11 team members)
• Define clear ownership across growth, product marketing, and community functions
• Partner closely with BU leaders across Golf and Diamond
• Align marketing strategy with North America revenue targets
• Develop future leaders and scalable team structures

Requirements

Role Qualifications

• 10+ years of progressive marketing leadership experience
• Proven experience owning and scaling a multi-channel business (DTC + retail and/or marketplaces)
• Direct ownership of revenue metrics (revenue, CAC, LTV, channel performance)
• Experience launching new products and managing complex go-to-market programs
• Experience building teams and systems in fast-growing or ambiguous environments
• Experience using modern marketing tools and AI-assisted platforms to improve performance and efficiency

Leadership Profile

• Commercially minded operator with strong revenue ownership mindset
• Deep understanding of digital growth mechanics and customer lifecycle management
• Comfortable making trade-offs across channels, budgets, and priorities
• Hands-on builder who can operate at both strategic and execution levels
• Strong cross-functional collaborator across product, sales, and operations
• Entrepreneurial mindset with the ability to create structure in fast-moving environments

Success Metrics

Success will be measured by:

• Marketing contribution to North America revenue growth
• Performance across DTC, retail, and marketplace channels
• CAC, LTV, and conversion performance
• Subscription retention, engagement, and lifetime value (LTV)
• Successful launch and adoption of new products
• Growth in platform engagement and usage
• A high-performing, scalable marketing organization
• Improved efficiency and output through adoption of modern tools and workflows

Powered by athletes who get it—and engineers who can do it.

With its headquarters in Singapore and strategically placed offices across the United States, Turkey, Japan, and Malaysia, Rapsodo represents more than just sports technology and data analytics. It stands as the clear front-runner in providing affordable, professional-grade technology for athletes aiming to enhance their performance.

The company currently collaborates with partners such as The PGA of America, Golf Digest, Troon, various Major League Baseball teams, USA Baseball, and over 1,000 NCAA athletic departments.

Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

Powered by Athletes who get it, and Engineers who can do it.

Role Purpose

The Head of Customer Experience is responsible for designing and operating the post-sale experience system across Rapsodo’s Golf and Diamond businesses.

This is not a traditional Customer Success leadership role. This role is focused on building the infrastructure, systems, and processes that ensure customers are successfully onboarded, activated, supported, and continuously engaged, and leveraging automation and AI to scale customer experience and support operations.

Key areas of focus include:

• Building scalable support and experience operations
• Structuring customer signals into actionable insights
• Improving onboarding, activation, and support quality
• Creating a closed-loop feedback system with Product and Engineering

The role owns the experience infrastructure, while working closely with:

• Diamond BU (which owns retention outcomes for Diamond)
• Marketing (which owns lifecycle execution and retention engine for Golf)

Key Responsibilities

1. Customer Support (Tier 1 + Tier 2)

• Own support model, structure, and quality
• Build and scale Tier 2 support capability (technical troubleshooting layer)
• Define escalation paths and support workflows
• Identify and implement AI-assisted support tools to improve response quality, speed, and consistency
• Improve resolution time and customer experience consistency

2. CX Operations (Critical Function)

• Own customer health model and risk identification
• Aggregate and structure:
• Zendesk data
• Product usage
• NPS / VoC
• Leverage automation and AI tools to improve customer insight generation, issue detection, and operational efficiency
• Build dashboards and reporting
• Define playbooks and operating cadence (weekly issue reviews, etc.)
• Drive the customer → product feedback loop

3. Product Education & Certification

• Own customer-facing education and training
• Build certification programs (including installer certification for complex hardware products)
• Ensure customers are properly enabled to use products
• Reduce support dependency through education

4. Knowledge Base (Internal + External)

• Define structure and standards
• Utilize AI to accelerate content creation and improve self-service support experiences

Internal:

• Troubleshooting flows
• Diagnostic steps
• Escalation criteria

External:

• FAQs
• How-to guides
• Onboarding / usage content

5. Customer Onboarding & Activation (Hardware + Software Products)

Own post-sale activation system for complex products:

• Pre-install coordination
• Customer expectation setting
• Onboarding readiness
• First 30-day activation
• Early churn detection

6. Customer Insights & Lifecycle Enablement (in partnership with Marketing)

Provide structured customer insights to inform lifecycle strategy, including:

• Onboarding friction points
• Activation gaps
• Common failure modes identified through support and usage data
• Partner with Marketing to ensure lifecycle programs are aligned with customer behavior and needs
• Feed customer signals (support data, usage patterns, NPS / VoC) into lifecycle optimization
• Collaborate with Product and Marketing to align lifecycle communication with product experience

Requirements

Role Qualifications

• 10+ years of experience across Customer Experience, Support, Customer Operations, or related functions
• Experience in technology, sports technology, consumer electronics, or SaaS-enabled hardware businesses
• Proven track record of building and scaling support and customer experience systems, not just managing teams
• Experience working in environments that combine hardware, software, and customer-facing operations
• Strong experience building processes and infrastructure in ambiguous or early-stage environments
• Experience leveraging automation, data, or AI tools to scale customer experience or support operations
• Experience working closely with Product and Engineering teams to translate customer issues into product improvement

Vizrt is the global leader in real-time broadcast graphics solutions, trusted globally by major broadcasters, sports and content producers. Our innovative technologies empower storytelling across live news, sports, and entertainment, transforming how visual content is created and delivered.

Vizrt are looking for a talented and driven Systems Engineer to join our project delivery team to contribute to the successful implementation of projects to maximise customer satisfaction.

Responsibilities:

• Provide technical leadership and guidance - serve as customer-facing subject matter expert, ensuring the application of best practices throughout the project delivery lifecycle.
• Ownership of end-to-end deployment of Vizrt solutions, including requirements analysis, system design, configuration, testing, and installation in production environments.
• Develop and maintain technical documentation, including system design and configuration details, operational procedures, knowledge transfer materials, and post-implementation reports.
• Active communication with stakeholders including customers, Vizrt R&D, product and support teams to ensure smooth project deployment.
• Define and implement deployment strategies, rollback procedures and post-deployment verification steps.
• Troubleshoot and resolve deployment issues in development, staging, and production environments.
• Monitor system performance and ensure deployments meet operational standards and SLAs.
• Ensure compliance with security and governance policies during deployment processes.

Tasks and Duties:

• Lead the technical project delivery of Vizrt products and systems.
• Help to build a Customer Success mindset across the organization through effective partnership working, advocacy and professionalism as a member of the Global Services team.
• Ensure the accuracy of time-reporting and other project-related administrative tasks.
• Collect and share enhanced knowledge and customer feedback to support continuous improvement efforts within the organization.
• Assist in project scope development, including effort and expected project life cycle estimation.
• Communication – internal and external, such as project status updates, issue remediation and internal product/issue escalation.
• Analyse and comprehend product changes and new features introduced in Vizrt software releases, even during high workload periods, to effectively communicate updates and their impact to customers.

Requirements

• Bachelor’s degree in computer science, Systems Engineering or a similar field.
• Proven experience (5+ years) of working in broadcast IT deploying and managing Vizrt products in production environments.
• Proven experience writing technical documentation including system architecture design, project scope, post implementation and system handover documentation.
• Basic understanding of cloud infrastructure (AWS, Azure), virtual machine infrastructure (VMware) and container technologies (Docker, Kubernetes).
• Knowledge of Artificial Intelligence (AI) tools for improved communication skills and workplace efficiency.

Benefits

Across Vizrt, we all work with our shared purpose in mind; to deliver more stories, better told. That is because we believe that stories have the power to impact not just the audience, but the teller as well. A well-crafted and well-delivered story can change the world. We strive and innovate to deliver the best software-defined visual storytelling tools to the world’s storytellers across broadcast, media, public service, enterprise, not-for-profit, education, health, houses of worship, in fact wherever there is a need to educate, entertain or inform. Because that is what stories do, it is why they are important. 

4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers’ customers are diverse, our customers are diverse, Vizrt gains strength from being diverse

It is true that we hold our diversity to be essential, it is something we constantly nourish and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other’s stories, and we relish their telling

We offer similar benefits in all locations - these include competitive compensation, paid vacation, Medical insurance, provident fund contributions.

Recruitment Process   

• Recruiter Screening 
• Team Interview 
• Case Interview
• Final Interview 

We are always there to lend a hand to video games developers and publishers by offering four service lines: from Create, to Globalize, Media & Entertainment and finally - Engage - which is one of the fastest-growing Service Lines at Keywords Studios. Engage provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.

Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥

We’re looking for a native Mandarin-speaking, senior-level strategist to work with our UK team. This position is available across multiple locations and can be performed remotely. It is a fixed-term contract expected to last approximately two months. The project will require the ability to:

• Lead the culturalization of our current global community strategy for the Chinese market, including target audience personas, community proposition, phased community objectives, channel strategy and content recommendations.
• Define a China-first value proposition for the community.
• Identify key audience segments based on motivations and social and community behaviors, not just demographics
• Develop a platform-native strategy across Bilibili, Weibo, Douyin, etc. including what content will resonate (not just what we should post, but why).
• Identify the roles of creators, fandom and social validation in China (educate the rest of the team about it).
• Ensure all content and messaging are not just localized but culturally relevant and trend-aware.

• Must have addition: knowledge of the gaming market in China, doesn't have to be a hardcore player, but understanding of popular RPG games and the general ecosystem is vital.

Requirements:

• 1-2 years Senior Strategist experience or more
• Good understanding of core strategic principles & frameworks  
• Sense of direction between data-driven analytics and creative strategy 
• Strong grasp of social & web analytics (native & via tools) 
• Strong numeracy and comfort with numerical data  
• Very strong written and spoken communication skills 
• High level of self-sufficiency and organization  
• A passion for marketing  
• Good knowledge of Social / Community Strategy

Phases of our recruitment journey:

• You send us your application with your updated resume.

• After reviewing your candidacy and if you meet the requirements, we’ll invite you for the online assessment and an interview with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. There might be a second and sometimes a Third interview with an Operations Manager.

• At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move!

What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

BENEFITS:

As a remote role, we offer flexibility and a nice work-life balance.

Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.

We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.

Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.

Good luck and we look forward to meeting you!

#imaginemore

Role Information: EN

Studio: Keywords Studios

Location: Europe

Service: Engage

Employment Type: Full Time, Fixed-term

Working Pattern: Remote

Our team of 200+ talented individuals, accompanied by our beloved studio dogs, is dedicated to creating world-class projects. We foster a unique studio culture that empowers and inspires our teams, ensuring that everyone feels motivated to bring their best ideas to life.

We can offer you an award-winning working environment. At Electric Square, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Electric Square is proud to be an equal opportunity workplace.

The Role:

Electric Square is looking for an accomplished, enthusiastic, and self-motivated Senior Mission Designer to join our Brighton-based team working on an exciting, critically acclaimed, AAA franchise.

As a Senior Mission Designer, you know how to find the fun and what makes missions special. You understand how to engage, challenge, and surprise the player whilst ensuring and encouraging they use the tools at their disposal.

You are able to pitch mission designs and improvements in a clear and digestible way. You are able to create clear and concise documentation. You can plan and implement mission beats in-engine and have experience in maintaining and balancing the flow and accessibility of missions.

Your technical abilities allow you to prototype gameplay mechanics and, combined with your visual scripting skills, you’re able to quickly prototype your ideas into playable experiences.

You have experience in creating spaces that make for great gameplay, be it for combat, traversal, or puzzle solving. You understand and have experience with the process of going from creating greybox spaces to shippable levels that provide amazing gameplay.

You’re able to make a plan of attack for the delivery of your missions and can adjust and react when feedback comes in. You’re a great communicator who provides your team with regular updates and insights into your work.

Skills:

● Can concisely articulate mission ideas and analyse game mechanics

● Adept at using Visual scripting

● Comfortable prototyping mechanics and making rapid iterations

● Encounter design, including being able to use enemies to create engaging encounters

● Level layout / blockout to create interesting spaces for combat or traversal

● Able to plan and manage workload

● Comfortable with giving and receiving feedback

● Able to manage time and workload effectively

Requirements

● 3+ years of professional experience as a designer working on missions

● At least 1 released title as a Senior Mission Designer

● Proficient with design tools used for commercial or proprietary game engines

● Knowledge of various support tools such as Miro, Jira, and Confluence

● Strong collaborative and interpersonal skills

● Excellent verbal and written communication skills

● Open to, and welcoming of, feedback and direction

● Needs to be based in the UK

Desirable:

● Experience on 3rd person action-adventure titles

● Experience with cinematic set pieces within missions

● Experience working on melee combat games

● Ability to work on site a few days a week in our Brighton Studio

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy https://www.keywordsstudios.com/en/applicant-privacy-notice/.

Role Information: EN

Studio: Electric Square

Location: Europe, UK

Service: Game Development

Employment Type: Freelance

Working Pattern: Full Time

Who We Are

Wasserman is a global leader in sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world's most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.

20 years into our evolution, we continue to expand services and geographies across the exciting and extraordinary worlds of sports, music, entertainment and culture. We operate as an integrated agency across three core areas: talent representation; brand marketing; and properties, experiences and media.

Our diverse team of more than 1,000 professionals operates from offices across the United States, the United Kingdom, Germany, the Netherlands, Brazil, and Mexico, providing unparalleled opportunities for athletes, creators, brands, and businesses.

We are committed to making a meaningful difference and driving real change when it comes to diversity equity and inclusion — not only among our employees, but in how we serve clients and push the industry at large.

COMPANY OVERVIEW

50,000 athletes. 20 locations. Millions of views.

Brodie League is more than a basketball league - it's a community. As one of North America's fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.

ROLE OVERVIEW

Every athlete should leave game night feeling like a pro. As an Athlete Highlight Specialist (AHS), you are responsible for capturing authentic, high-quality footage that fuels Brodie League's storytelling and social media presence. Your work extends the experience beyond the gym - allowing athletes to relive their best plays, share them with friends and family, and feel recognized for their performance. Every clip builds brand credibility, engagement, and long-term community growth. You turn moments into memories and memories into momentum for the league.

CORE RESPONSIBILITIES

Content Capture

• Film vertical (9:16) highlight content using your personal iPhone

• Capture a minimum of 20 strong clips per hour throughout each game night

• Prioritize key and emotional moments: clutch shots, celebrations, defensive stops, and the raw energy of competition

• Rotate between courts to ensure balanced coverage across all active games

Content Distribution

• Post highlights to the location's Instagram Story in real time during the event

• Upload all organized footage to the designated Google Drive folder following each shift

• Label and organize clips clearly for easy access by the broader Brodie team

Presence & Professionalism

• Remain focused and fully attentive during live play

• Engage with athletes in a way that makes them feel recognized and part of something bigger

• Maintain a professional, energetic presence and represent the Brodie brand with pride at all times
  
  

REQUIREMENTS

Must Have

• Access to a personal iPhone capable of shooting high-quality vertical (9:16) video

• Strong eye for athletic highlights and an instinct for compelling, shareable moments

• Familiarity with Instagram Stories and comfort posting content in real time

• Availability for evenings and weekends -- game nights are non-negotiable

• High energy, self-directed work ethic with the ability to stay focused in a fast-paced environment

• Must operate as a self-employed individual and be responsible for own tax remittances and HST obligations

Nice to Have

• Experience filming sports content or short-form social video

• Familiarity with Google Drive and organized digital file management

• Knowledge of or passion for basketball and recreational sports culture in Ottawa

  
  

INDEPENDENT CONTRACTOR NOTICE

This is an independent contractor engagement, not an employment relationship. As an independent contractor in Ontario, you will be responsible for your own income tax remittances, Canada Pension Plan (CPP) contributions, and HST registration and remittance where applicable. You will not be entitled to benefits under Ontario's Employment Standards Act, 2000 (ESA), including vacation pay, public holiday pay, overtime pay, or statutory notice of termination.

This engagement will be governed by a written independent contractor agreement, which will include the applicable notice period for termination of the contract. The true nature of this working relationship will be assessed based on the actual circumstances of the engagement. Prospective contractors are encouraged to seek independent legal or financial advice prior to entering into this arrangement.

ARTIFICIAL INTELLIGENCE DISCLOSURE

Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.

POSITION STATUS

This job posting is for a new position at Brodie Rec Leagues.

APPLICATION PROCESS

Interested candidates should apply by submitting their resume through the designated application platform.

COMMITMENT TO INCLUSION

We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.

COMPANY OVERVIEW

50,000 athletes. 20 locations. Millions of views.

Brodie League is more than a basketball league - it's a community. As one of North America's fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.

ROLE OVERVIEW

The League Manager is the operational backbone of Brodie. You're the person captains trust, the reason game nights run like clockwork, and the standard every other rec league quietly wishes they could hit. This isn't a clipboard-and-whistle role - it's a builder role. Every player who laces up is choosing Brodie over everything else they could be doing. The League Manager is responsible for making sure that choice feels worth it - every single week. You anticipate problems before they surface, hold every game night to a premium standard, and treat every gym like it's a Brodie venue - because it is.

CORE RESPONSIBILITIES

Season Operations

• Build and manage an airtight season schedule across all divisions, gyms, and time slots

• Own team placement, division balancing, and captain onboarding from day one

• Run game nights at a premium standard: the right refs, the right setup, zero chaos

• Manage standings, stats, and weekly results with accuracy and speed

• Execute playoffs and championship events that players talk about for years

Captain & Team Experience

• Be the highest-quality point of contact captains have ever had in a rec league

• Respond fast, follow through every time, and make captains feel like they matter

• Anticipate problems before captains even notice them

• Own the retention playbook: the experience should be so good, re-signing is a no-brainer

Facilities & Logistics

• Hold gym partners to the same standard we hold ourselves

• Book and manage court time so nothing is ever scrambled or last-minute

• Show up to every game night like the venue is a reflection of the brand -- because it is

Data & Reporting

• Track registrations, capacity, and team health weekly

• Spot issues early and act on them before they become problems

• Keep leadership informed with clear, accurate updates
  
  

REQUIREMENTS

Must Have

• 1+ years in operations, events, or a customer-facing role where quality was the standard

• A track record of making people feel genuinely well taken care of

• Availability for evenings and weekends - game nights are non-negotiable

• Communication that is fast, clear, and professional every time

• Genuine love for basketball and the culture around it

• Must operate as a self-employed individual and be responsible for own tax remittances and HST obligations

Nice to Have

• Background in premium sports, hospitality, or client-driven service environments

• Network in Ottawa's basketball or rec sports community

• Experience playing in or captaining a competitive rec league

• Experience managing vendors, facilities, or partner relationships
  
  

INDEPENDENT CONTRACTOR NOTICE

This is an independent contractor engagement, not an employment relationship. As an independent contractor in Ontario, you will be responsible for your own income tax remittances, Canada Pension Plan (CPP) contributions, and HST registration and remittance where applicable. You will not be entitled to benefits under Ontario's Employment Standards Act, 2000 (ESA), including vacation pay, public holiday pay, overtime pay, or statutory notice of termination.

This engagement will be governed by a written independent contractor agreement, which will include the applicable notice period for termination of the contract. The true nature of this working relationship will be assessed based on the actual circumstances of the engagement. Prospective contractors are encouraged to seek independent legal or financial advice prior to entering into this arrangement.

ARTIFICIAL INTELLIGENCE DISCLOSURE

Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.

POSITION STATUS

This job posting is for a new position at Brodie Rec Leagues.

APPLICATION PROCESS

Interested candidates should apply by submitting their resume through the designated application platform.


COMMITMENT TO INCLUSION

We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.

COMPANY OVERVIEW

35,000+ athletes. 20+ locations. Millions of views.

Brodie League is more than a basketball league -- it's a community. As one of North America's fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.

ROLE OVERVIEW

The League Manager is the face of Brodie on game night. This role owns the on-site execution and athlete experience at their assigned Brodie League location(s). The League Manager is accountable for ensuring game nights run smoothly, professionally, and to the Brodie Standard -- from staff readiness and game flow to player experience and issue resolution.

Every player who laces up is choosing Brodie over everything else they could be doing. The League Manager is responsible for making sure that choice feels worth it -- every single week. You anticipate problems before they surface, hold every game night to a premium standard, and treat every gym like it's a Brodie venue -- because it is.

CORE RESPONSIBILITIES

Season Operations

• Build and manage an airtight season schedule across all divisions, gyms, and time slots

• Own team placement, division balancing, and captain onboarding from day one

• Run game nights at a premium standard: the right refs, the right setup, zero chaos

• Manage standings, stats, and weekly results with accuracy and speed

• Execute playoffs and championship events that players talk about for years

• Review and approve payroll for all game-night staff each week, ensuring accuracy before submission

Captain & Team Experience

• Be the highest-quality point of contact captains have ever had in a rec league

• Respond fast, follow through every time, and make captains feel like they matter

• Anticipate problems before captains even notice them

• Own the retention playbook: the experience should be so good, re-signing is a no-brainer

Facilities & Logistics

• Hold gym partners to the same standard we hold ourselves

• Book and manage court time so nothing is ever scrambled or last-minute

• Show up to every game night like the venue is a reflection of the brand -- because it is

• Must have reliable access to transportation sufficient to transport brand fixtures and equipment to the league venue

Data & Reporting

• Track registrations, capacity, and team health weekly

• Spot issues early and act on them before they become problems

• Keep leadership informed with clear, accurate updates

  
  

REQUIREMENTS

Must Have

• Strong leader with the presence and confidence to command a gym on a busy game night

• Player-first mindset -- you genuinely care about making the athlete experience exceptional

• Highly organized and detail-oriented; nothing falls through the cracks on your watch

• Calm under pressure with the ability to resolve conflict and make decisions on the fly

• Reliable and accountable -- your team and your District Manager can count on you every week

• Comfortable working with digital tools, scorekeeping systems, and operational checklists

• Availability for evenings and weekends -- game nights are non-negotiable

• Communication that is fast, clear, and professional every time

• Reliable access to transportation sufficient to transport brand fixtures and equipment to the league venue

• Must operate as a self-employed individual and be responsible for own tax remittances and HST obligations

Nice to Have

• Background in premium sports, hospitality, or client-driven service environments

• Network in Edmonton's basketball or rec sports community

• Experience playing in or captaining a competitive rec league

• Experience managing vendors, facilities, or partner relationships

• Previous experience in sports operations, event management, or a leadership role

INDEPENDENT CONTRACTOR NOTICE

This is an independent contractor role, not an employment relationship. As an independent contractor in Alberta, you will be responsible for your own tax remittances, including income tax, Canada Pension Plan (CPP) contributions, and GST/HST registration if applicable. You will not be entitled to benefits under Alberta's Employment Standards Code, including vacation pay, public holiday pay, overtime pay, or termination notice under the Code.

Brodie League retains the right to terminate this contract in accordance with the notice provisions set out in the written contractor agreement. The nature of this engagement will be assessed based on the actual working relationship, and contractors are encouraged to seek independent legal or financial advice prior to entering into this arrangement.

ARTIFICIAL INTELLIGENCE DISCLOSURE

Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.

POSITION STATUS

This job posting is for a new position at Brodie Rec Leagues.

APPLICATION PROCESS

Interested candidates should apply by submitting their resume through the designated application platform.

COMMITMENT TO INCLUSION

We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec League.

COMPANY OVERVIEW

50,000 athletes. 20 locations. Millions of views.

Brodie League is more than a basketball league, it’s a community. As one of North America’s fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.

ROLE OVERVIEW

The League Manager is the operational backbone of Brodie. You're the person captains trust, the reason game nights run like clockwork, and the standard every other rec league quietly wishes they could hit. This isn't a clipboard-and-whistle role, it's a builder role.

Every player who laces up is choosing Brodie over everything else they could be doing. The League Manager is responsible for making sure that choice feels worth it — every single week. You anticipate problems before they surface, hold every game night to a premium standard, and treat every gym like it's a Brodie venue — because it is.

CORE RESPONSIBILITIES

Season Operations

• Build and manage an airtight season schedule across all divisions, gyms, and time slots

• Own team placement, division balancing, and captain onboarding from day one

• Run game nights at a premium standard: the right refs, the right setup, zero chaos

• Manage standings, stats, and weekly results with accuracy and speed

• Execute playoffs and championship events that players talk about for years

Captain & Team Experience

• Be the highest-quality point of contact captains have ever had in a rec league

• Respond fast, follow through every time, and make captains feel like they matter

• Anticipate problems before captains even notice them

• Own the retention playbook: the experience should be so good, re-signing is a no-brainer

Facilities & Logistics

• Hold gym partners to the same standard we hold ourselves

• Book and manage court time so nothing is ever scrambled or last-minute

• Show up to every game night like the venue is a reflection of the brand, because it is

Data & Reporting

• Track registrations, capacity, and team health weekly

• Spot issues early and act on them before they become problems

• Keep leadership informed with clear, accurate updates
  
  

REQUIREMENTS

Must have:

• 1+ years in operations, events, or a customer-facing role where quality was the standard

• A track record of making people feel genuinely well taken care of

• Availability for evenings and weekends, game nights are non-negotiable

• Communication that is fast, clear, and professional every time

• Genuine love for basketball and the culture around it

Nice to have:

• Background in premium sports, hospitality, or client driven service environments

• Network in Toronto's basketball or rec sports community

• You've played in or captained a competitive rec league

• Experience managing vendors, facilities, or partner relationships
  
  

COMPENSATION DISCLOSURE
The expected annual compensation for this role is $50,000 CAD. Compensation is based on skills, experience, qualifications, internal equity, and business needs.

WHY JOIN BRODIE LEAGUE

• Comprehensive health and wellness plan

• Access to a yearly Brodie takeover of the Toronto Raptors court

• Significant growth and mentorship opportunities

• Professional development budget

• Details regarding our full benefits package will be provided during the interview process
  
  

ARTIFICIAL INTELLIGENCE DISCLOSURE

Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.

POSITION STATUS

This job posting is for a new position at Brodie League.

APPLICATION PROCESS

Interested candidates should apply by submitting their resume through the designated application platform.

COMMITMENT TO INCLUSION

We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.

$60k – $90k • meaningful equity

About Novig

Novig is building America's #1 sports prediction market. Founded by Jacob Fortinsky and Kelechi Ukah, we are the only platform to offer commission-free sports trading. We deliver better pricing, full transparency, and a more efficient market structure for users by eliminating the traditional sportsbook model.

Backed by the best - Novig has raised over $100M from some of Silicon Valley’s top investors including Pantera, Forerunner, Lux, NFX, Paul Graham, and Joe Montana.

Who we are

We’re here to fix a rigged system where the house always wins and sports fans always lose. Novig is building the future of sports betting. Our mission is to financialize and democratize sports betting - transforming it from a closed, casino-controlled system into a two-sided, fair, efficient market where users have the power.

Who you are and why this role will excite you

• Thrive in fast-paced, high-stakes environments where live sports, real-time decision-making, and risk management come together

• Bring strong intuition for trading, pricing, probability, statistics, and game theory, with the ability to make quick, data-driven decisions as markets move

• Monitor live sports and market activity in real time, responding to order flow and changing conditions across our proprietary trading platform

• Analyze user behavior and market dynamics to inform segmentation, adjust pricing, and manage exposure as activity evolves

• Use internal models, live market data, and breaking team and player news to make disciplined risk decisions throughout the lifecycle of an event

• Operate at the intersection of sports analytics and market theory, combining proprietary prediction models, public betting data, and your own judgment to help keep markets fair and efficient

• Bring deep knowledge of major American professional and college sports, with a strong understanding of how these markets behave before, during, and after live events

• Partner closely with quantitative analysts and trading engineers to improve trading models, tooling, and overall market performance

• Enjoy working when the action happens, with flexibility to cover evenings and weekends during peak trading hours

• Get excited by the opportunity to turn a passion for sports into direct impact on a live, dynamic marketplace

If you’re a sports fanatic with a trader’s mindset, eager to work at the cutting edge of sports analytics and prediction markets, we’d love to hear from you!

Why work here, in the words of the people who do

“I work with extremely stellar people, I own real systems, and decisions happen fast. No politics, no waiting for needless red tape. If something's broken, I fix it. If I build something good, it ships.”

“The people! So smart, thoughtful, fun to work with, passionate about their craft, etc”

“I'm having the most fun I've had in my entire career.”

If you want responsibility, trust, and the chance to help build the future of sports prediction markets - take your shot, we’d love to connect.

Not for everyone

• Our work is tied to live sports - that means potential nights, weekends, and pressure included.

• If you need clear swim lanes, a heavy process, or someone to tell you what to do, this won’t be the right environment.

Compensation & benefits

• $60k – $90k base, benchmarked at top-tier tech companies

• Meaningful equity for every employee, regardless of role

• 100% health premiums covered

• 99% dental & vision covered

• 401(k) with 4% company match

• HSA + $1,080 annual company contribution

• $50/monthly company contribution to employee transit

• $27/day lunch stipend when working from our NYC office

• $35/day dinner stipend when working from the NYC office after 6:30pm

Homebase

Union Square, NYC
In-person 4 days a week - we like being around each other (don’t worry there are snacks).

Strava is the app for active people. With over 180 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.

Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.

This role is on the Subscriptions Team, which is responsible for subscription infrastructure and product experience at Strava. We work on Strava’s platform for web and mobile payments and subscriptions, as well as lifecycle experimentation, to grow our subscriber base. We partner closely with our finance team on core subscription data and our marketing team to support acquisition and retention efforts. Our systems are used by the other engineers to build a world-class experience for our subscribers.

We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office — three days per week.

What You’ll Do:

• Design, build, and maintain scalable backend services powering Strava's subscription and payments platform using our tech stack (Ruby, Java, Scala, Python, Go, MySQL, Redis, Cassandra, Kafka, Kubernetes, and Docker).

• Develop and optimize APIs that integrate with client-facing applications to deliver seamless subscription and payment experiences for athletes.

• Collaborate with cross-functional partners, including product managers, designers, and client-side engineers, to align technical implementation with business needs.

• Help define the technical future of payments and subscriptions at Strava, partnering with your Engineering Manager to shape and execute that vision.

• Mentor and support other engineers, fostering a culture of learning, growth, and technical excellence.

• Ensure service reliability, scalability, and performance while balancing technical debt with new feature development.

What You’ll Bring to the Team:

• You have 7+ years of professional software development experience or equivalent expertise in backend engineering.

• You are proficient in at least one of Strava's core backend languages (Ruby, Java, Scala, Python, or Go).

• You have experience with relational (e.g., MySQL) and NoSQL (e.g., Redis, Cassandra) databases in production environments.

• You have a solid understanding of distributed systems and technologies like Kafka, Kubernetes, and Docker.

• You have experience working with — or are excited to learn about — subscription billing, payment processing, and related infrastructure.

• You excel at mentoring engineers and fostering a positive, growth-oriented team culture.

Why Join Us?

Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.

Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.

When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

California Consumer Protection Act Applicant Notice

Strava is the app for active people. With over 180 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.

Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.

About This Role

We’re seeking a Senior Android Engineer to join the Subscriptions Team and help build and evolve Strava’s subscription and checkout experiences. You will work on the Android surfaces that power our free to paid journey, including paywalls, purchase flows, and Google Play Store integrations, reaching millions of athletes around the world. This work is central to Strava’s growth and gives you meaningful ownership over highly visible product experiences.

You will also collaborate daily with product, design, analytics, and marketing partners, and work alongside Strava’s broader Android community through shared architecture reviews, code reviews, pair programming, and our active Android guild. Join the team behind the number one fitness app and the 2025 Apple Watch App of the Year and help us continue setting the bar for Android excellence.

We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office — three days per week.

What You’ll Do:

• Own Android on the Subscriptions team — set the technical direction and ship features that reach millions of athletes

• Accelerate Strava’s Subscription growth through lifecycle experimentation on upsells, checkout and more

• Maintain and advance our Google Play Billing integration, ensuring business-critical flows are stable and consistent

• Work closely with product and design to ship polished features in small, deliberate increments

• Mentor engineers through code reviews and pair programming, and set the bar for Android quality across the company

• Use the latest AI tools to find faster, smarter ways to build and ship software

What You’ll Bring to the Team:

• Are a strong Kotlin engineer with production Android experience; familiarity with Jetpack Compose, Coroutines, and Room is a plus

• Are familiar with Android Studio, emulation, and have experience designing and consuming REST or GraphQL APIs

• Stay up to date and experiment with the latest Android technologies — from new Jetpack libraries to evolving Kotlin features and Material 3

• Have a product-focused mindset. Our team works together to deliver projects that use technology to solve real business problems.

• Enjoy working on mobile apps at all levels – from networking up to user interfaces and everything in between.

• Have experience building maintainable and testable code bases, including API design and unit testing techniques.

• Can collaborate with our iOS, Android, and Server engineers in order to ship features.