The Senior Manager, Digital Merchandising Planning & Operations will serve as the operational hub for Fandango's Digital Merchandising organization, helping coordinate and communicate merchandising and promotional activity across Fandango's Streaming and Ticketing platforms. 

This role is responsible for building and managing the systems and processes that bring Fandango's merchandising and promotional calendar to life—creating clarity across campaigns, platforms, teams, timelines and priorities. The Senior Manager will build and improve production and communication workflows across multiple areas of the Fandango business, including AVOD, TVOD and other emerging priorities; track key milestones and dependencies; and develop clear, executive-ready materials that detail upcoming plans and priorities. 

A key focus of the role will be identifying and implementing new ways to use AI, automation and emerging productivity tools to modernize how the Digital Merchandising team organizes, communicates and executes its work. This person will be encouraged to experiment with new approaches, build smarter workflows and identify opportunities to replace manual or fragmented processes with more efficient and scalable systems. 

The ideal candidate is an exceptional organizer, systems thinker and communicator who enjoys creating order from complexity. They are highly skilled at designing processes and workflows, comfortable working across multiple teams and priorities, and adept at turning large amounts of information into simple, useful tools and compelling presentations. 

Deep merchandising experience is not required. Success in this role will depend more heavily on outstanding project management, systems thinking, communication and operational skills, combined with an interest in entertainment and digital consumer experiences. 

This position is based in Los Angeles, CA and requires regular onsite presence to support collaboration with cross-functional teams and business partners. 

Key Responsibilities

• Build, manage and continually improve workflows and organizational systems that support the development, execution and communication of merchandising and promotional campaigns across Fandango's Streaming and Ticketing platforms. 
• Maintain a comprehensive view of upcoming merchandising and promotional activity across AVOD, TVOD and other business priorities, providing visibility into campaigns, launches, seasonal moments, key dates and dependencies. 
• Coordinate timelines, deliverables, dependencies, approvals and stakeholder inputs for merchandising and promotional initiatives from initial development through execution. 
• Develop polished, visually compelling presentations that bring merchandising, content, and promotional plans to life for internal stakeholders and leadership. 
• Translate inputs from multiple teams and sources into clear, consolidated plans that provide stakeholders and leadership with a shared understanding of upcoming activity. 
• Develop and implement AI-enabled workflows and organizational systems that streamline processes, synthesize inputs from multiple sources, automate repetitive work, improve documentation and reporting, and make information easier to access and act upon. 
• Explore emerging AI, automation and productivity technologies and identify practical opportunities to apply them to Digital Merchandising workflows. 
• Partner closely with teams across Fandango, including Product, Marketing, Creative, Analytics, Programming and other business functions, to coordinate initiatives, gather inputs and identify dependencies or conflicts.