Who We Are

About the Opportunity

What You’ll Be Doing

As a Senior Operations Manager, you will collaborate closely with liquidity managers, technical leads, and business analysts to design and implement efficient operational workflows. Your responsibilities will include:

• Operational Process Design: Develop and maintain daily Standard Operating Procedures (SOPs) to ensure the continuity and integrity of business operations.
• Fund Operations: Manage fund transfers, operational fees, and follow up on fault transfers to ensure accuracy and timeliness.
• Trade Management: Handle trade capture, ledger reconciliations, and investigate trade mismatches to maintain operational excellence.

What We Look For In You

We are seeking a highly skilled and proactive individual with a blend of technical expertise and interpersonal abilities. Ideal candidates will possess:

• International Fund Transfer Knowledge: Familiar with crypto exchange account structures and fund flows, understand the key international transfer methods such as SWIFT and SEPA. Understand the associated fees, including transfer charges, foreign exchange spreads, and intermediary bank fees.
• Bilingual Proficiency: Fluency in both English and Chinese for effective communication with internal and external 1 stakeholders.
• Sense of Ownership: A proactive mindset with the ability to take full responsibility for tasks and see them through to completion. 
• Business Interest and Care: Genuine enthusiasm for the crypto industry and a strong focus on understanding business objectives.
• Excellent Communication & Collaboration: Strong written and verbal communication skills, with the ability to collaborate across teams and manage relationships with internal and external stakeholders.

Nice to Haves

• Auditing experience and background working with compliance and finance teams.
• Financial Market Knowledge: Understanding of financial markets, particularly in trading products (futures, perpetual swaps, options and digital assets ).

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances 
• Comprehensive healthcare schemes for employees and dependants 
• More that we love to tell you along the process!