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Remote

Who we are:

At Optimize Health, we believe that it's time to rethink brick-and-mortar-only healthcare visits. With our powerful combination of the leading platform technology, patient-friendly devices, and trusted support, we are pioneering how medical groups use technology and real-time data to treat patients' health outside the practice walls. As the most trusted and experienced remote care vendor in the industry, we simplify the complexities of delivering effective, high-quality remote patient monitoring and optimize our clients’ clinical and financial performance.

About the role

As a care team member, you love building relationships with patients based on trust, utilizing motivational communication techniques , to help drive positive health behavior change and improved patient outcomes. This program is based around triaging vital signs and using this data to promote positive lifestyle and health behavior changes. This is accomplished through collaboration with the patients care team to provide wellness calls with patients to outline patient-centric goals and the development of associated action plans to improve their health and well-being.

Our ideal candidate has clinical background working with the adult and geriatric patient population ideally with experience in phone triage. Has a strong working knowledge of remote-patient monitoring (RPM) preferred and/or Chronic Care Management (CCM), Behavioral Health, Care Coordination or Utilization Management principles. Experienced in remote working technologies, being a strong team player and a desire to clinically and emotionally support our patients while keeping a keen eye on reimbursement requirements are valued in this role. Being a Care Team Member at Optimize Health provides the chance to serve patients by proactively monitoring vital signs, educating, and coaching patients on a plan for better health. Early intervention through RPM, reduces risk for emergent care and/or hospital admission/re-admissions.

Encounters with patients will be performed via phone through a Remote Care Platform that receives electronically transmitted physiological markers like blood pressure/weight/blood glucose . The care team member will perform monitoring as well as synchronous and asynchronous communication with the patient within Optimize Health’s industry-leading platform.

Responsibilities include:

Reviewing care plans with patients and hosting monthly calls to document progress advancements

Meet team goals and standards outlined metrics

Identify opportunities for expansion with remote care programs based on patients needs

Significantly impact longitudinal patient engagement in remote care program(s)

Provide documentation to patient relevant to care plan and help coordinate care and next steps

Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team

Manage patient messaging

Direct patients to treating providers for routine questions

Meet patient engagement program goals

Escalate urgent care needs to patient’s provider; direct patient to 911/ER as appropriate for emergency medical assistance needs

What we are looking for:

Unrestricted LPN/LVN license in Oregon

Ability to work PST time zone between 8:00a - 5:00pm

1-3 years of clinical experience, patient management, or disease management desired

Tech savvy with experience working with Electronic Medical Records systems

Fast learners

Ability to work independently with minimal direction

Experience with Medicare patients

Experience performing virtual visits with patients and telephonic care management

Interest in professional leadership growth and development opportunities with a growing organization

Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients

Motivational Interviewing/Health Behavior Change experience a plus

Health Coach certification a plus.

Spanish speaking a plus

Our Story:

Optimize Health was founded in 2015 with a focus on improving patient outcomes. We simplify effective remote care and reduce the administrative and financial hurdles in order to improve patient outcomes, lower hospitalizations, and reduce patient expenses.

We believe healthcare technology should be designed for the patient and provider. That’s why we created an elegant remote care platform, along with monitoring services, designed to offer the best experience possible for healthcare workers and patients. Created and supported by a world-class technology team, Optimize Health is a market leader in remote care.

We recognize we are trying to solve a really hard problem and that is why those that join our team are so important. “Optimizers” are the core of our company and we strive to continue to be a best place to work that is equitable, fulfilling where team members feel like they belong.

We embrace diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, or your identity expression, if you are passionate about modernizing and improving the future of healthcare, we want to hear from you!

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $45,000 - $55,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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