Director, Product Management - Payments at Mindbody

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Remote - India

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

Who we are

At Mindbody + ClassPass, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before. Our dream of revolutionizing the fitness and wellness industry is no small feat, and we're looking for talented people to make it a reality. When you join Mindbody + ClassPass, you’ll work with kind, intelligent people and enjoy unrivaled benefits. You’ll also share in a true culture of purpose and passion centered around helping people live happier, healthier lives. We’re not just another thriving company—we’re far and away the leader of our industry. Much of our team comes from non-traditional computing backgrounds; we know that by bringing together a diverse set of voices we’ll be able to build a better product, and a better company. So, join the team, and let’s see what we can accomplish together.

About the right team member

Bachelor’s Degree in a technology or technical related field
MBA or another graduate-level degree (preferred)
12+ years of product management experience with increasing responsibility in a top-tier SaaS company
7+ years of people management experience
Possesses a unique blend of business and technical savvy: a big-picture vision, the drive to make that vision a reality, and technical credibility to engage with world-class software developers
Intimate knowledge of key product management, agile development and UX-centered design principles
Demonstrated experience effectively communicating with senior leaders and executives
Track record of ownership and delivery of large, complicated projects on time and within scope
Certifications such as Scrum Master or PMP
Experience handling enterprise-level clients/customers
Exceptional organizational, analytical and problem-solving skills
Excellent leadership, communication and presentation skills both written and oral
Able to work well in a cross-functional, matrix management environment

About the role

Define & own product and Lead product development from conceptualization through launch: create actionable plans, work streams and tactics; deliver on those in support of business KPIs.
Manage and inspire associate, regular, senior and group product managers towards execution of product roadmap.
Attract, develop, and retain top PDM
Formulate complex business plans, analyze the current competitive landscape, focus on ROI, and convince senior leadership of the viability of strategic
Manage work-streams across the value chain, from product ideation to market and user
Cultivate a deep understanding of the customer and work tirelessly to identify new opportunities to improve their experience.
Work with product marketing, design, engineering, project management, and go-to-market functions to establish and improve the process for successful product
Leverage data/analytics to make tactical and strategic product
Identify and resolve strategic issues that may impair the organization’s ability to meet its strategic, financial, and technical goals.
Plan, forecast and manage a product
Manage the product roadmap for strategic area, setting expectations with all relevant
Demonstrate favorable results through leadership and influencing multiple individuals and
Gather customer feedback to determine future Compare planned success metrics to actuals and ladder up product performance.
All other duties as assigned

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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