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Remote (US)
Garner's mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.
We’re looking for a Contract Member Services Representative to join our team and engage with Garner members to help them find the right healthcare for their needs, understand how the Garner program works, and assist them in getting their eligible claims paid. This role’s focus is member support via phone, chat, and email. The member services team acts as the voice of Garner, so you should be passionate about helping people and a proactive problem solver. In this role, you will become an expert on Garner’s product, operations, and the needs of our members.
To ensure that we have coverage for Garner users, Associates are expected to work a scheduled 8 hour shift between our operating hours of 8a-8p Eastern Time.
Responsibilities Include:
Candidate Profile:
The target salary range for this position is: $17-19/hour. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws.
Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $35,000 - $45,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.
Application package
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