Product Manager (Live Casino) at Kaizen Gaming

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We are Kaizen Gaming

Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 13 markets with 2 brands, Betano & Stoiximan.

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.200 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to press play on potential?

As a Product Manager you will have a pivotal role in the daily operations and strategic growth of our Casino product. This dynamic position requires a combination of operational expertise, strategic thinking and collaboration with different teams to ensure the delivery of the most distinctive and highest-quality content in the industry, ultimately enhancing the customer experience.

Responsibilities:

Mentoring and supervising Product Owners, develop roadmaps for the Live Casino product;
Overseeing daily Casino operations tasks to ensure timely task delivery and escalation of issues;
Proactively seeking for opportunities to streamline existing processes and develop new ones;
Escalating significant tech issues and assisting in the briefing and subsequent follow up on the relevant tech requests;
Collecting and keeping up to date of supplier roadmaps as well as network and sponsored promotions details;
Monitoring daily KPIs, focusing on suppliers and enhancing the reporting framework for product performance and new releases, maintaining weekly and monthly reporting responsibilities;
Tracking game performance and proposing optimal product placement onsite for each market;
Providing Marketing and CRM teams with suggestions and recommendations regarding the most exciting product releases and promotions;
Collaborating closely with CRM and VIP teams to ensure timely, segmented and personalized communications to players;
Assisting the CRM team in developing a communications strategy aimed at expanding the vertical and establishing recognition for the ultimate live gaming experience;
Collaborating closely with the Head of products and tech teams on continuous; improvements and innovation to Live Casino Products;
Work closely with the Gaming Experience team on A/B testing initiatives to enhance player engagement and user journeys and our personalization / recommendation track.

Candidate Requirements:

Proven experience as a Product Manager / Casino Manager or similar roles in the iGaming industry (3 years).;
In-depth knowledge of Casino and Live Casino games, platforms and player behavior;
Proficient in data analysis tools and techniques for decision-making;
Familiarity with agile development methodologies;
Exceptional interpersonal skills for effective collaboration with diverse teams.
Strong presentation skills for communicating product strategies to stakeholders;
Ability to adapt quickly to changing priorities and tight deadlines;
Excellent attention to detail and organizational skills;
Ability to lead and inspire a team in a fast-paced environment;
Continuous learning mindset to stay updated on industry trends and innovations;
Fluent in English.

What We Expect:

Demonstrated commitment to promoting a positive and inclusive team culture;
Proactive problem-solving approach with a focus on results;
High degree of accountability and ownership of projects and initiatives;
Openness to feedback and a willingness to adapt based on learnings;
Commitment to maintaining the highest ethical standards in the iGaming industry;
Resilience and adaptability in navigating the evolving landscape of online gaming.

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Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $70,000 - $90,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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