Hazel Health is hiring a
Provider Enrollment Specialist

Hazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. 

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…

• Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference

Check us out at Hazel Health Careers. 

The Role: Provider Enrollment Specialist

Location: Remote 

About This Role:

The Provider Enrollment Specialist is responsible for preparing and submitting credentialing and re-credentialing applications and supporting documentation to enroll Behavioral Health Therapists and Clinicians with multiple payers. This role handles all implementation steps to enroll providers in multiple plans across 14+ states to ensure timely reimbursement.

What You’ll Do:

• Manages the timely and accurate submission of provider enrollment applications for all insurance types, including enrollment and reassignment of Medicaid, Managed Medicaid, and commercial programs.
• Tracks and updates enrollment statuses on a real-time basis in Salesforce HealthCloud.Reviews Provider Profile information to determine enrollment issues and reports on actions taken to resolve those issues.
• Maintains the timelines for all enrollment/credentialing schedules and provides updates to providers and others as needed.
• Reviews Provider Profile information to determine enrollment issues and reports on actions taken to resolve those issues.
• Coordinates the receipt and processing of all credentialing data needed for enrollment, contracting, and other related purposes.
• Works closely with clinicians to obtain missing documentation for providers on provider enrollment. Obtains required clinician signatures and follows up with the carriers on documentation submitted.
• Responds to internal and external inquiries on enrollment and contract matters.
• Ensures compliance with all Health Insurance Portability and Accountability Act (HIPAA) standards.
• Performs other duties as required or assigned within the scope of responsibility, including supporting other functions and teams within the Revenue Cycle.

What Excites Us:

• One (1) years plus experience utilizing credentialing software such as Availity, Modio, and/or Verity. 
• One (1) to two (2) years of credentialing experience working with commercial, Medicaid, and Managed Care providers
• Must be proficient in Google Suite (gdocs,gsheets,gmail) and Internet/Web
• Experience navigating state Medicaid, Managed Medicaid, and commercial insurance portals
• Ability to understand how job performance affects the outcomes of key performance indicators such as time to revenue and billing rates.
• Self-motivated with excellent decision-making and time-management skills

Our Benefits:

This is an exciting position in a fast-paced organization. We offer:

• A competitive compensation package, including a hiring base pay range of $26.75/hour - $31.50/hour
• A competitive compensation package
• High-quality medical, dental, and vision coverage 
• 401K with a 100% employer match for contributions up to 4% of salary
• 15 days PTO and 10 paid holidays annually
• Flexible Spending Account (FSA) and option for Health Spending Account (HSA) depending on medical coverage
• Employer-paid short-term and long-term disability and employer-sponsored life insurance

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life.

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