Senior Risk Control Manager at Kaizen Gaming

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We are Kaizen Gaming

Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 13 markets with 2 brands, Betano & Stoiximan.

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.200 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to press play on potential?

Let’s start with the role

As a Senior Manager of Risk Control, your role involves assessing and managing the risks associated with different types of customer activities. This could include assessing risks related to sports betting, casino games, online gaming or any other betting products offered in the specific regions you are responsible for.

You will be responsible for leading a team of risk management professionals and ensuring that the company's risk management practices are in line with industry standards, latest trends and regulations for all our markets.

As a Senior Risk Control Manager you will be responsible for:

Investigation and Incident Management: Lead investigations into suspected fraudulent activities, including gathering evidence, conducting interviews and collaborating with external and internal parties as required. Maintain proper documentation of incidents, investigations and outcomes. Develop and execute appropriate actions and sanctions against individuals involved in fraudulent activities, in compliance with relevant laws and regulations.
Risk Assessment: Conduct thorough risk assessments to identify potential vulnerabilities and threats related to fraud activity. Develop and implement effective risk mitigation policies and procedures. Stay up-to-date with industry trends, best practices and regulatory requirements related to risk and fraud management in the I-Gaming industry.
Compliance: Ensure that the company's risk management practices are in line with industry standards and regulations of each market.
Risk Monitoring and Reporting: Establish and maintain key risk indicators to monitor frau-related risks on an ongoing basis. Generate regular reports and provide analysis to senior management on risk trends, fraud incidents and the effectiveness of risk mitigation measures. Present findings and recommendations to relevant stakeholders.
Team Management: You will be leading a team of risk management professionals, ensuring that they have the necessary skills and resources to perform their job effectively, and the platform needed in order to conduct fraud investigations and deal with suspected fraudsters with the goal of safeguarding the business and its customers from financial or other type of fraud.

What you’ll bring

Extensive experience in risk management and fraud prevention within the i-Gaming industry or related sectors.
Proficiency in fraud prevention tools, technologies and best practices.
Strong analytical and problem-solving skills, with the ability to interpret complex data sets and identify patterns of fraudulent activities.
Familiarity with relevant regulatory frameworks and compliance requirements in the i-Gaming industry.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and cultures.
Proven leadership abilities, including experience in managing teams and driving results.
Excellent presentation skills and ability to communicate complex technical information to non-technical stakeholders.
Attention to detail, high integrity, and a commitment to maintaining confidentiality.
Excellent command of the English language.

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