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Edinburgh / Hybrid
FanDuel Group is a world-class team of brands and products that deliver sports betting, gaming, and entertainment to millions of US sports fans every day. That’s no easy task and wouldn't be possible without a fantastic team who have helped us pioneer new products and innovative features that make us a leader in the industry. Whether you’re looking for better career progression, improved financial security or just a better sense of belonging, we believe we’ve created a culture in which everyone can succeed, no matter how you got here.
The Position
We’re looking for a Service Manager to work with our Cross Product Generosity (XPG) engineering domain. This domain is responsible for maintaining our centralised promotion tools while also collaborating with engineering teams within our wider product domains such as Casino or Sportsbook to support the creation of new types of promotions. In addition, this team also works to integrate our main betting platform with various marketing technologies.
As a Service Manager you will act as the guardian of reliability, holding both our engineering teams and our 3rd party vendors to account. You’ll do this through using data, driving innovation and collaboration to improve processes, best practices and introducing initiatives that will ensure optimal availability, stability and performance across the technology stack and critical customer flows.
You’ll also be responsible and accountable for ensuring readiness and elevated support for key events such as Super Bowl and NFL Season.
Some of your responsibilities will include:
What We’re Looking For
You will be able to most of the following:
What You Can Expect
Diversity, Equity and Inclusion
FanDuel is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgment or harassment. Our focus is on developing employees so that they reach their full potential.
The requirements listed in our job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you!
Location: Our Scottish tech hub is based in central Edinburgh and is fitted with fabulous amenities including a gym, showers, bike parking, gaming pods, multiple breakout areas, meeting rooms, a roof terrace and much more.
We operate a hybrid model for the majority of our roles, where we normally spend a day or two in the office per week.
Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $70,000 - $90,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.
Application package
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