Job Description
Nielsen, formerly Nielsen Holdings plc, is a global data and analytics company that provides a comprehensive understanding of consumer behavior and media consumption. Nielsen is a global leader in audience measurement, data and analytics, shaping the future of media. Measuring behavior across all channels and platforms to discover what audiences love, we empower our clients with trusted intelligence that fuels action. Nielsen has a presence in approximately 49 countries, with headquarters in New York, USA and Diemen.
THE JOB BRIEF
Looking for a dynamic career with a company that encourages and rewards creativity and fresh thinking? Do you love turning the complex into something simple and easy to understand? Are you looking at expanding your career in data analytics or media research? Are you keen to learn and grow? This could be the ideal role for you.
The Consumer and Media Insights (CMI) Operations team are responsible for ongoing delivery of survey data to clients. The Nielsen Consumer survey provides a 360 degree view of the consumer, and provides valuable insights to our clients on what people are buying, watching and doing.
The Operations team, based in Bangalore, are seeking an enthusiastic, permanent new team member to join the hard working, collaborative team.
Day to day, Operations Data Specialist plays an important role in impacting what data we provide to clients. They will work closely with key stakeholders in the Pacific survey process to ensure the data we provide is high quality, accurate and timely.
SKILLS AND EXPERIENCEOur ideal candidate will have at least one of the following three skillsets:Questionnaire / Survey Design & DevelopmentSurvey Programming & Field work management - Python, Java Script or XMLData analysis using SQL - Minimum 2 years
The following skills and attributes are also highly recommended:
Demonstrated experience (3+ years) analyzing large datasets in a fast-paced environment; Market research or related fields preferredUnderstanding of Survey methodologies including tracking studies Proficient in developing and executing complex SQL queries for data retrieval and manipulationExperience in building data for the data processing toolExperience in data analysis and ability to provide insightsAbility to work in a fast-paced production environment and meet tight delivery deadlinesAbility to work autonomously and as part of a team, within a global companyExcellent attention to detailStrong verbal and written communication skillsGood organisational skills & the ability to juggle competing prioritiesConfidence liaising with internal stakeholdersDemonstrated enthusiasm for data analytics and its application in problem-solving.Outside of the box, solution focused thinkingA ‘can do’ attitudeIntermediate to Advance level of proficiency in MS Excel / Google Sheets Knowledge/experience using a workforce planning/scheduling toolResponsibilities Troubleshooting technical data queries and assisting internal stakeholdersAbility to identify, explain and resolve complex data errors or situations, investigation and resolution of data issuesDevelop a good understanding of our questionnairesAdherring to project timeframes ensuring all scheduled tasks are completed within the given timelineEnsuring that new elements and questions mature correctly in databasesImplementation of database changes & requestsConducting data audits as per defined processUpdating and maintenance of data entitlements within client databasesResponsible for preparing and processing of data in a timely and quality driven mannerResponsible for ensuring all Quality Control checks and analysis required by the Operations team are completed within the agreed timeframes and in accordance with documented procedures ensuring quality of data is maintained at all timesProcessing and delivery of databases for new clients or special requestsCollaborate effectively with the Pacific production team on a daily basis to ensure a smooth data delivery to clientsContributing towards the quality delivery of data to clients, following appropriate procedures and approval in the given timeContribution towards process improvement and implementationReport daily tasks in the reporting software and to your team leaderCoaching and training junior team members when requiredWork inclusively with your team and stakeholdersContribute to the ongoing improvement of questionnaire design by providing insights and recommendations on structure, wording, and layout best practices.Collaborate with commercial stakeholders to ensure questionnaire submissions accurately reflect and meet client requirements.Conduct thorough testing and validation of questionnaire modifications to guarantee accuracy and functionality.Develop and implement questionnaire changes using programming languages such as Python, Javascript, and XML.Manage and monitor fieldwork quotas to ensure target completion.
