The AI Adoption & Engagement Lead is responsible for driving successful adoption of AI tools and capabilities across NBCUniversal News Group. This is a hands-on, AI-native role that blends enablement, execution, and community-building. The focus is not just on launching AI products, but on ensuring people understand, trust, and meaningfully use them in their daily work.  
  
This role leverages AI in day-to-day execution to support rollout planning, training development, communications, and program tracking, working across Product, Technology, Data, and cross-functional partners (including Learning & Development, vendors, and governance stakeholders) to enable responsible, scalable adoption.  

Key Responsibilities

AI Product Rollouts & Adoption  

• Drive internal rollouts of AI tools and platforms across News Group 
• Develop adoption strategies including communications, training, and phased enablement.  
• Serve as a frontline partner to users, gathering feedback and surfacing insights to product teams.  

AI Applications 

• Be subject matter expert around current and new AI features across our AI solutions.  
• Leveraging approved off the shelf AI capabilities such as OpenAI and Microsoft Co-Pilot for specific use cases coming from our internal teams.  
• The person needs to be comfortable understanding the art of the possible with these tools and quickly addressing use cases with AI solutions and features 
• Detailed hands-on understanding of key solutions 

Tracking AI Capabilities & Enhancements  

• Track new AI product features, model updates, and vendor enhancements.  
• Translate changes into clear, practical guidance for internal audiences (what changed, why it matters, how to use it) 

Training & Enablement  

• Partner with internal teams and vendors to integrate AI education into broader upskilling programs. 
• Design and deliver role-based training (workshops, demos, office hours) tailored to skill level and function. 
• Develop structured learning paths, onboarding materials, and self-service content to build organizational AI literacy. 

Community & Engagement  

• Build and manage AI Communities of Practice across News Group.  
• Identify and empower internal AI champions.  
• Design creative engagement initiatives including showcases, challenges, and use-case spotlights.  

Measurement & Program Performance  

• Define and track adoption, engagement, and satisfaction metrics.  
• Evaluate effectiveness of enablement and engagement approaches and iterate accordingly. 
• Capture success stories (“AI wins”) and user feedback to refine programs and inform priorities 
• Provide clear reporting and insights to leadership.  

Collaboration  

• Partner closely with Product, Technology, and cross-portfolio stakeholders to coordinate and align on AI enablement initiatives. 
• Maintain relationships with AI vendors to track emerging capabilities and product updates. 
• Work with Legal, Security, Standards, and governance partners to enable, test, and deploy new capabilities in a responsible, scalable way.