This is a unique hybrid role for a pragmatic AI/Automation Engineer and a strategic partner. You will be responsible for identifying high-impact opportunities and deploying advanced AI-powered solutions that drive efficiency across the company. Your mission is to embed modern AI and automation tools into our daily operations, transforming workflows for our non-technical teams, from foundational integrations to complex, custom-engineered solutions.

We’re looking for someone with practical experience applying GenAI tools to real business problems. This is a hands-on role where you will own the entire process from identifying a pain point to designing, building, and delivering robust, scalable solutions.

Your Experience

Qualifications:

• 2-3 years of hands-on experience designing, developing, and implementing production-ready GenAI and automation solutions in a business context.
• Expert-level, hands-on experience building solutions with low/no-code platforms (e.g., Zapier, Make, n8n) and proven proficiency in scripting/programming languages (e.g., Python) for building custom logic, complex data pipelines, and robust integrations.
• Proven experience creating LLM-backed solutions or tools, demonstrating strong prompt engineering skills and an understanding of model selection and evaluation.
• Direct experience working with REST APIs to connect different business systems, and comfortable with setting up necessary technical infrastructure (e.g., API keys, authentication, simple deployment environments).
• Experience partnering with business teams to translate pain points into technical requirements and deliver solutions.
• Excellent communication and presentation skills, with a demonstrated ability to simplify complex technical concepts for non-technical audiences.
• A strong background in change management or technology adoption.
• Bachelor's degree in computer science, engineering, information systems, or a related technical field.

Ideal Candidate

You're both technically savvy and people-oriented. You are a proactive problem-solver who can identify opportunities and autonomously build and deploy complex solutions, motivated by tangible, real-world impact. You're excited about the potential of AI to transform work but are pragmatic about implementation. You are an excellent translator between technical and non-technical worlds, but you understand that true adoption comes from delivering tools that provide obvious value and are technically robust.

What you'll be doing

You'll be responsible for:

• Partnering with non-technical departments to identify operational pain points and high-impact automation opportunities.
• Design, build, and deploy high-impact AI-powered solutions and automations using a mix of low-code platforms, APIs, and custom code/scripting for more complex workflows.
• Own the full lifecycle of these internal solutions, from initial prototype and stakeholder feedback to technical implementation, deployment, and driving adoption.
• Support the AI Governance process, advising on tool suitability and ensuring responsible AI adoption.
• Lead demonstrations, workshops, and training sessions to build confidence and drive adoption of the tools you create.
• Continuously evaluate new models and technologies to identify opportunities for process improvements and innovation, including exploring and integrating cutting-edge open-source components and models where appropriate.
• Serve as the primary liaison between business units and technical teams.
• Advise departments on best-fit commercial AI models based on use case, highlighting strengths and weaknesses of tools like GPT-4o, Claude 3.7 Sonnet, Gemini, etc.
• Develop and maintain automated metrics and tracking for AI/automation initiatives, connecting technical performance to key business outcomes.

Your success measures will be:

• Delivery of automated solutions that measurably improve efficiency in targeted business processes.
• Increased adoption rates of the tools and systems you build.
• Positive feedback from department leaders on the utility and value of your solutions.
• Development of reusable solution templates that can be deployed across multiple teams.
• Implementation of robust tracking mechanisms to quantify the business impact and performance of deployed AI/automation solutions.

#LI-Hybrid #LI-LM12