Role Summary: 
The Human Resources Operations Analyst will have the responsibility for assisting with the administration and implementation of various Talent Management Solutions including but not limited to Talent Acquisition, Background Checks, Onboarding, Performance Management, and Learning Management Systems.  The Analyst will be expected to juggle multiple responsibilities and assist with project management activities while providing support across all businesses and divisions at NBCUniversal. 
 
Responsibilities: 

• Serve as a consultant and provide positive customer service experience for all NBCUniversal business units as well as maintaining relationships on site and remote 
• Actively search, creatively design and implement effective solutions and platforms that can be used to enhance the user experience and performance of Talent Management Systems 
• Use project management skills in managing projects.  May provide overall project management for a given HR initiative 
• Continuously assist in root cause analysis and implementation of identified changes that may impact feeds, mapping, or workflows related to current Talent Management solutions in place 
• Identify and recommend methods to update, simplify and enhance processes, procedures 
• Recommend and/or support process/customer service improvements 
• Assist with management of the Talent Acquisition system and its associated and related modules  
• Assist with management and audit of Background check system, integrations, policy, and processes  
• Assist with management and the support of Onboarding and associated Federal I-9 activities 
• Ability to meet Tier 1 and 2 Service Level Agreements (SLAs) for Background Check and Federal I-9 escalated issues