Read by 2 job seekers.

Chicago, IL

Salary Range: $55-60k base salary, 40% commission on private services,+ $4k annual bonus for top performance

Benefits: FREE employee-only medical coverage under one of our plans and a 4% employer match with our 401(k). Other incredible benefits HERE.

Location: Chicago, IL in the heart of the Loop at 155 N Wacker

Work Hours: 11:00am-7:00pm, Monday-Friday. No weekends!

Reports to: Fitness Manager on-site

Your Mission:

Your mission is to support the member experience at the bustling fitness center, named Ignite, at 155 N Wacker with the highest level of customer service. This includes signing up members, handling questions about our member app, leading personal training sessions and group fitness classes, and maintaining a welcoming facility for all members. You will support the Tenant Experience team as needed with building-wide events aimed to increase engagement and tenant satisfaction.

The Legacy You’ll Leave:

After your time in this role, you will have brought daily joy to the hundreds of members at the Ignite Fitness Center. You created deep and meaningful relationships with the building’s management team, tenants, and external partners. Because of your work, Ignite became a tenant focal point for renewing their leases, leading 155 N Wacker to become a lasting fixture in the heart of downtown Chicago.

What You're Responsible For:

Fitness Center Operations: Support the operational strategy and management of the fitness center ensuring the operations work like a well oiled machine. This may include: ordering locker room supplies, cleaning equipment, folding and restocking towels and laundry, opening and closing procedures, etc.

Fitness Center Services: Coordinate and administer personal training and small group training sessions within the fitness center. Plan and lead group fitness classes to the membership population. Provide timely and professional communication to members before and after sessions to ensure a hospitality-focused experience.

Fitness Center Revenue Generation: Manage payment for memberships, sessions and session packages, upselling and cross-selling where appropriate. Implement and maintain a revenue generation strategy to meet or exceed revenue goals month over month.

Fitness Center Tours and Leasing Support: Support tours of the fitness center spaces to interested tenants, communicating lulafit’s offerings and private services throughout.

Member Satisfaction and Engagement: Prioritize tenant satisfaction by actively engaging with tenants to understand their needs and preferences. Implement innovative strategies and programs to enhance their experience, fostering a vibrant and connected community that drives long-term loyalty and satisfaction.

Building Team Collaboration: Work collaboratively with the building maintenance and operations teams to ensure the facility is well maintained.

Who You Are - Baseline Requirements:

You have 1+ years experience in a fitness center environment. You may have worked as an instructor of a boutique studio or a personal trainer at a commercial gym.

Even better if your experience has touched the corporate fitness or wellness sector.

You must have a valid Personal Training certification from a nationally recognized organization.

You must be comfortable teaching multiple formats of group fitness classes to groups of all sizes.

You are proficient with both the Google suite (what lulafit uses) and Microsoft Office (what our clients use). Don’t worry, you don’t need to be great at PowerPoint nor super savvy with Excel.

Our Core Values:

Lulafit’s culture is based on a shared respect for our lived values HERE. Fit with our values is a critical component of our hiring process, and you and all of our colleagues are expected to live our core values in interactions with team members, customers, and stakeholders. An assessment of how you have exhibited our values is also an important part of your performance review process.

Our Commitment To You:

Lulafit is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We know the more inclusive we are, the greater our impact will be!

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