At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more, Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role

We are seeking an Associate, Building Specialist (Data Analyst) to join our AI Scribe Operations team. This role focuses on scaling processes, building operational tools, and leveraging SQL to optimize workflows for one of our fastest-growing products.

This is a high-impact, detail-oriented role that requires both technical and operational excellence. You will work across teams to design, test, and improve repeatable systems that power our AI scribe experience at scale.

What You’ll Do

• Process Scaling & Tooling: Design and implement scalable processes and tools that improve the reliability and efficiency of AI Scribe operations.

• SQL Development: Write, optimize, and maintain complex SQL queries to analyze data, build reporting pipelines, and ensure clean, reliable data flows across teams.

• Data Analysis & Quality Assurance: Conduct deep dives into operational and product data to identify trends, gaps, and opportunities for improvement.

• Automation & Documentation: Translate operational workflows into structured documentation and automated solutions to reduce manual effort and minimize errors.

• Cross-Functional Collaboration: Partner with Product, Engineering, and Operations teams to identify bottlenecks, improve performance, and scale new initiatives.

• Continuous Improvement: Own KPIs and build dashboards to measure the success of implemented processes and identify opportunities for further optimization.

What You Have

• Strong SQL Proficiency: Skilled in writing advanced queries (joins, subqueries, aggregations) and working with large relational datasets.

• Analytical Mindset: Ability to translate business and operational problems into structured data questions and actionable insights.

• Process-First Approach: Demonstrated experience in scaling workflows, building operational tools, and reducing complexity in fast-moving environments.

• Documentation & Communication Skills: Clear, structured writer who can create effective instructions, workflows, and reports.

• Ownership Mentality: Takes responsibility for outcomes, with a relentless focus on quality and accuracy.

• Adaptability: Thrives in ambiguity, learns quickly, and adjusts processes as the product scales.

• Bonus: Experience with healthcare operations, SaaS tools, or building internal analytics/ops tooling.

Details

• Shift: Night (On-site) – 10 PM to 7 AM

• Days: Monday to Friday

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.