NBCUniversal is looking for an Associate Engineer, Production Technology Support to join the Production Engineering group for NBCU Operations and Technology (O&T) based in the Telemundo Center facility located in Miami, FL.  O&T supports Enterprise Technology, Broadcast and Production systems across NBCU globally.

The Associate Engineer, Production Technology Support is responsible for providing best-in-class live television production support for NBCU, supporting live and scripted/unscripted productions. This position will support the project team to implement changes, enhancements, and support technology refresh & expansion projects.

Primary Responsibilities

• Provide technical support and support maintenance of a complex broadcast production environment consisting of multiple studios and production control rooms.
• Resolve support requests, monitor ticketing systems for new issues and assigned tasks, and perform preventative maintenance as assigned.
• Work with the engineering team and production clients to successfully execute support of event productions.
• Collaborate on projects, implementing changes and deploying new systems as assigned.
• Support virtualization and cloud initiatives, continuing deployment of virtual production systems both on-premises and in the cloud.
• Collaborate in creating and updating configuration documentation and technical SOPs