Getting a lab test used to mean taking time off work, sitting in a waiting room, and hoping your doctor ordered the right thing. We changed that.
Everlywell pioneered at-home lab testing and has since expanded into in-person diagnostics, telehealth, and AI-powered health guidance. We've helped millions of people understand their health on their own terms — from hormone levels to heart health to food sensitivities to sexual health. And we're just getting started.
Today, we power diagnostics for consumers, major health plans, and enterprise partners. Our platform handles everything from test fulfillment to clinical review to results delivery — and increasingly, uses AI to help people figure out what to test and what to do next.
We're a product-driven company solving real problems in a deeply broken system. If you want to build things that matter, at a company that ships fast and reaches millions, keep reading.
Product Ops is the connective tissue that keeps our product organization running. You'll work directly with the Director of Product to coordinate across five platform teams, keep JIRA clean, track cross-functional dependencies, and ensure nothing falls through the cracks.
This is an operational role, not a traditional PM path. You'll be the person who makes sure the machine works — tracking commitments, surfacing blockers, coordinating launches, and keeping stakeholders informed. If you love systems, organization, and making teams more effective, this is your job.
You'll be responsible for:JIRA hygiene — tickets are groomed, labeled, and trackedCross-platform coordination — dependencies are visible, handoffs are cleanLaunch coordination — GTM checklists, stakeholder alignment, nothing gets missedReporting — status updates, dashboards, leadership visibilityProcess improvement — identifying friction and fixing itWhy this role is exciting:High leverage: you'll make five teams more effectiveVisibility: you'll work directly with the Director of Product and cross-functional leadershipImpact: launches will go smoother, teams will move faster because of your workGrowth: strong foundation for product ops, program management, or product management paths