Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. 

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Riot Engineers bring deep knowledge of specific technical areas but also value the chance to work in many broader domains.

As an Associate Systems Engineer in the Riot Operations Center, you'll report to the team's Site Manager. You’ll be a champion of the live experience for players, and develop automation and best practices to make our cloud systems easier to understand and less likely to fail. You’ll develop experience with client-service interaction to increase our knowledge of how our games are experienced by players. You'll also grow your expertise with engineering best practices to ensure that your code quality and testing is top of the line.

Responsibilities

• Utilize standard monitoring and processes to assess the health of Riot’s live services
• Lead the investigation and mitigation of live incidents as an Incident Commander, and participate in post-incident RCAs
• Identify improvements to the team’s tools, processes, and documentation, as well as broader improvements to prevent incidents and drive down incident impact for Riot’s live services
• Write tooling, automation, and services to implement these improvements with the support of senior engineers
• Use your knowledge of cloud systems to automate the management of infrastructure and develop monitoring for live games
• Ability to go on-call and handle emergencies outside normal business hours

Required Qualifications:

• BS in Computer Science (or equivalent experience)
• Hands-on scripting experience with an appropriate language (e.g. Python, Bash) and with infrastructure automation (e.g. Terraform)
• Experience with cloud services (e.g. AWS and its common services)
• Experience with technical processes such as code reviews and testing
• Experience debugging issues with production systems
• Experience with monitoring and event management platform

Desired Qualifications:

• Experience programming in one of the following languages: C/C++, Java, Go, Python
• Knowledge of containerization technologies (e.g. Docker, Kubernetes)
• Knowledge of relational databases (e.g. MySQL)
• Knowledge of incident management processes (e.g. ITIL)
• Knowledge of Site Reliability Engineering (SRE) principles and best practices
• Experience deploying and operating services in a live environment

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!