Job Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
The Bilingual Contact Center Recruitment Specialist is a Hybrid position responsible for consistently achieving phone recruitment, resolution, and installation targets. You'll utilize proven recruitment techniques to engage pre-determined households and persuade them to participate in Nielsen ratings across our various panels. This role requires a unique combination of skills and style, along with in-depth knowledge of Nielsen's operations.
This role is a Hybrid position with a requirement to work in the office and has flexibility for working from home. The majority of the time will be spent working in the office.
What you can expect: Benefits exceeding those mandated by law, which include:Nielsen offers a position with a gross monthly salary of $21,000 Mexican pesos.9% in grocery vouchersFinancial support for internet connectivity expenses for teleworking13% savings fundMajor Medical Expenses coverage (spouse and children under 25 years)Life insurance50% vacation bonus30-day Christmas bonus (Aguinaldo)Flexible hours (hybrid role): Choose the schedule that best suits your life! We offer a variety of shift options to meet diverse needs, all while working from our modern office and from home.What You’ll Bring:High school diploma or equivalent work experience.Fluency in both English and Spanish (written and verbal) is essential.Strong negotiation and customer service skillsMust have strong computer skills and working knowledge of IOS, MS Windows and Google applicationsExperience with CATI systems and dialers (preferred)Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. Estimated Salary Range
Our AI-powered salary intelligence estimates this position's salary to be between $30,000 - $40,000. The actual salary may vary based on factors such as experience, location, and market trends.
