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Inkblot Therapy is hiring a Bilingual Quality Assurance Analyst

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Job Description

Our Mission
At Greenshield Labs, we believe in helping Canadians get the health care they need, when and where they need it.
We create apps and services that make it easier, more accessible and more affordable for Canadians to get the care they need. We believe in the power of technology to let you live a healthier, happier and more meaningful life. And with this passion, we’re making practical solutions to everyday problems.. 

Interested in building high-impact health products? You’ll fit right in.

Life at Greenshield Labs
We are founders, entrepreneurs, designers, and technologists coming together to build, launch, and scale products and companies solving painful problems in the Canadian health space. We love solving big challenges and are focused on providing Canadians with better access to the care they need.

GreenShield Labs is looking for a QA Associate who is bilingual (English and French), with a foundational
understanding of web development frameworks and a passion for building mission-driven
products to join our QA team.
Your role will be a combination of QA testing, data entry, and business logic programming to
support the quality and consistency of our product launches and implementations.

THE ROLE IN A NUTSHELL

● Functional testing of Inkblot products to document issues and bugs.
● Establish traceability between test cases, user stories and bugs.
● Execution of test cases on English and French parts of the application and documentation of results for various types of testing as required (applies to smoke, integration, functional and regression testing).
● Identify linguistic (French) issues in our software, such as mistranslation, typos,
grammar and syntax errors.
● Ability to suggest translation to fix localization issues.
● Assist in defect management by prioritizing and triaging bugs that arise through testing and from various internal and external stakeholders.
● Support implementations of employee mental health services/programs by doing data entry and business logic programming, and completing thorough QA testing before go- live.
● Ensure that implementations adhere to technical and content specifications.
● Participate in our software development life cycle, biweekly sprints and other Scrum ceremonies.
● Maintain QA documentation.

WHAT WE ARE LOOKING FOR

● 1-3 years of experience in software development and QA testing
● Experience with testing bilingual (English and French) mobile and web applications
● Experience with markup languages (HTML/XML) and front-end Javascript frameworks like React and Redux; bonus points for having experience with Ruby on Rails
● Experience in implementing automated test cases in Cypress and Javascript
● Strong organizational and project management skills
● Strong oral and written communication skills
● Keen eye for detail
● Excellent verbal and written communication skills in English and French




GreenShield Labs est à la recherche d’un collaborateur/d’une collaboratrice bilingue en assurance de la
qualité (français et anglais) possédant une compréhension fondamentale des cadres de
développement Web et une passion pour la mise au point de produits axés sur la mission, pour se joindre à notre équipe d’assurance de la qualité (AQ).
Votre rôle consistera à faire des essais d’assurance de la qualité, à saisir des données et à programmer une logique applicative en vue de favoriser la qualité et la cohérence des lancements et des mises en œuvre de nos produits.

Rôles et responsabilités

● Faire les essais fonctionnels des produits d’Inkblot pour documenter les problèmes et les bogues.
● Établir la traçabilité entre les scénarios d’essais, les récits utilisateur et les bogues.
● Exécuter des scénarios d’essais sur les parties française et anglaise de l’application et documenter les résultats pour différents types d’essais selon les besoins (s’applique aux tests de fumée, d’intégration, de fonction et de régression).
● Déterminer les problèmes linguistiques (français) dans nos logiciels, tels que les erreurs de traduction, les fautes de frappe, les fautes de grammaire et de syntaxe.
● Capacité à suggérer des traductions pour résoudre les problèmes de localisation.
● Participer à la gestion des défauts en classant par ordre de priorité et en triant les bogues qui surviennent lors des essais et qui sont signalés par divers intervenants internes et externes.
● Soutenir les mises en œuvre des services et des programmes de santé mentale des employés en effectuant la saisie de données et la programmation de la logique applicative, et en réalisant des essais d’assurance de la qualité approfondis avant la mise en service.
● Veiller à ce que les mises en œuvre respectent les spécifications techniques et de
contenu.
● Participer au cycle de vie du développement de logiciels, aux sprints bimensuels et aux mêlées.
● Tenir à jour la documentation relative à l’AQ.

Exigences

● Un à trois ans d’expérience en développement de logiciels et en essais d’assurance de
la qualité
● Expérience en essais d’applications mobiles et Web bilingues (français et anglais)
● Expérience des langages de balisage (HTML/XML) et des cadres d’applications
JavaScript frontaux comme React et Redux; expérience de Ruby on Rails, un atout
● Expérience dans la mise en œuvre de scénarios d’essais automatisés en Cypress et JavaScript
● Solides compétences en organisation et en gestion de projets
● Solides aptitudes à la communication orale et écrite
● Grand souci du détail
● Excellentes aptitudes à la communication orale et écrite en français et en anglais



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Our Commitment To Your Health:
We pride ourselves on offering flexible and comprehensive benefits for you and your dependents, covering medical, dental, mental health and more. At GreenShield, we understand that life happens. We offer flexible work hours for the times when you need to put your health, family, or well-being first.

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues, clients, or customers who predominantly use English as their primary language. English language skills are essential to ensure effective and efficient communication, both verbally and in writing and will enable strong collaboration with colleagues from diverse backgrounds. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

Even if your experience doesn’t align perfectly to every requirement in this posting, but you are excited about this opportunity, we invite you to apply from the page that opens by clicking “Apply Now”.
Providing this information gives GreenShield consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

Culture Matters:
We believe the best workplace cultures are where every voice is valued and every person feels comfortable bringing their authentic selves to work. Diversity and inclusion are ingrained in our DNA. 
GreenShield is an equal opportunity employer. Whatever you need to be successful, we will support you. If you need accommodation during the recruitment process or a few questions answered, please let us know at at requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

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Salary Information

Salary: $60,000 - $70,000

🤖 This salary estimate is calculated by AI based on the job title, location, company, and market data. Use this as a guide for salary expectations or negotiations. The actual salary may vary based on your experience, qualifications, and company policies.

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