At NBCUniversal, we believe the candidate experience is a reflection of our culture—innovative, collaborative, and inclusive. As a Candidate Experience Specialist, you’ll be the face of NBCU for prospective talent, ensuring every interaction is seamless, professional, and memorable. In this role, you’ll serve as both a trusted advisor and a hands-on executor—providing consultative guidance to recruiters and hiring teams while confidently taking action within established processes to deliver an exceptional interview and candidate experience. This role is all about creating a world-class experience that mirrors the energy and creativity of our brand.

What You’ll Do

• Deliver Exceptional Candidate Experiences:
  • Serve as the primary strategic partner for hiring teams; you’ll have ownership over the end‑to‑end candidate interview journey and be the primary point of contact for candidates
  • You’ll independently shape communication approaches, set clear expectations, and ensure every interaction reflects NBCU’s commitment to transparency, professionalism, and brand alignment.
• Interview Logistics:
  • Architect interview processes across time zones and platforms, determining the ideal structure, sequencing, and format (panel, 1:1, virtual, onsite).
  • Provide informed recommendations to guide hiring teams and secure alignment on the optimal plan before execution.
  • Secure and prepare onsite spaces that ensure a welcome environment.
• Manage Travel & Onsite Details:
  • Oversee and direct the full candidate travel and onsite experience, designing itineraries that anticipate potential challenges and proactively solving issues before they arise.
  • Manage all onsite elements from technology readiness to hospitality, to deliver a polished, stress‑free experience end‑to‑end.
• Partner Across Teams:
  • Serve as a trusted advisor to recruiters, hiring managers, and interviewers, offering perspective on best practices, accessibility considerations, and candidate engagement strategies.
  • Lead alignment across stakeholders and intervene to resolve conflicts with a solutions‑first mindset.
• Champion Process Excellence:
  • Uphold confidentiality and compliance standards.
  • Communicate and maintain clear process guidelines and escalation paths that enable candidate care issues to be resolved confidently and consistently.