The role of Client Sales - Customer Success at Salvo Health is crucial for Salvo Health’s expansion in B2B sales and customer implementations. We are gaining traction in providing wraparound services to GI Clinics and Health Systems, and are looking for a key professional to advance this work meaningfully, while laying the groundwork for our next go-to-market opportunities.

 

We are looking for an ambitious professional looking to expand their skills and make an impact at a high growth digital health company. You will be working with our leadership as well as external partners to inform the course and growth of our business. This role reports to the Head of Business Development & Partnerships, and is a nice balance of sales as well as customer success. The work spans prospecting of new customers to implementation, customer engagement and renewals, which will lay the foundation for a customer success organization over time. Our vision is to build out a Customer Success group under the Business Development & Partnerships team. It is a unique opportunity to get in at the ground level and create what comes next.

 

While the focus is on pipeline execution and customer implementation, sourcing new customers at conferences is an important portion of the role. We are looking for someone who is excited to travel onsite for customer implementations and conferences to grow the business. There are a lot of moving parts and a broad scope to the role, so strong organizational skills, persistent follow-up on tasks, and the ability to create structure will be key to success in this role.

Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a “whole patient” care team and have seven day a week access to app-based care, using Remote Patient Monitoring (“RPM”) to bill under the patient’s insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient’s existing local doctor. Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health. Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.

 

Salvo aims to offer a comprehensive benefits package to support our employees. Aside from a competitive salary and a remote-first environment, we offer medical/dental/vision insurance, membership to One Medical, a 401k program, generous PTO, and more!