Job Description

The Role

We're looking for an intern to join the Client Solutions & Consulting team in supporting the growth and success of our company's specialised mental wellbeing and Learning Development (L&D) / Organisational development (OD) programs and solutions. You will work closely with the Client Solutions & Consulting team in developing and delivering tailored programs, frameworks, and training curriculums to make a positive impact on the wellbeing of the organisations and institutions we partner with.

You will report directly to the Client Solutions and Consulting Lead and we’ll be looking for someone who is able to be an all-rounder, is a self-starter and proactive, eager & hungry to learn, well organised with high attention to detail, good command of written and verbal English, and good interpersonal skills.

What You'll Do

• Design learning decks to support curriculum development team
• Support in the testing of short-form learning curriculum content with focus groups prior to launching
• Manage B2B product offerings delivery management - logistics of running webinars, workshops, panel discussions, connect & learn through the Acuity calendar application, Zoom webinar account management and ensure delivery quality of each delivered session
• Support demand, logistics and preparation of Mental Health First Aid (MHFA) bookings and certifications to be conducted for our clients - including post session certifications, allocation of badges to various pillars, and budget utilisation tracking
• Collaborate with the Client Success team to support client’s learning experience through data analytics and surveys to identify insights and incorporate feedback for improvement
• Support B2B Marketing and Brand team’s requirements to represent our products accurately and compellingly,
• Project management of the budget utilisation for content development, localisation and engagement of external experts, working with Finance to ensure timely payment

Requirements

Who You Are

• Minimally completed pre-university education, or currently in university
• Reliable, consistent, accurate, organised with attention to detail, keeps promises and has their work output matching expectations
• Proactively thinks about solving problems creatively and delivers additional thinking where possible
• Able to deal well with ambiguity and a state of flux
• Has excellent verbal and written skills in the English language, and good interpersonal skills
• Ideally proficient in Google Suites (especially Google Slides and Sheets)
• Familiar with managing host functions of Zoom and scheduling tools