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ntellect is hiring a

Clinical Excellence and Training (CET) Intern

Location: Singapore, Singapore

Read by 434 job seekers.

As a Clinical Excellence and Training Intern, you will play a pivotal role in assessing the quality of our psychological & coaching services (webinars, talks, coaching sessions, clinical sessions, etc.). Your responsibilities will include analyzing feedback from various stakeholders, identifying improvement areas, and implementing systems to improve quality of services.

  • Analyze current webinars and in-app sessions to evaluate their quality.
  • Solicit and gather feedback from speakers/providers, clients/audiences, and HR representatives/companies.
  • Collaborate with cross-functional teams to understand multiple perspectives and incorporate feedback into improvement strategies.
  • Monitor and evaluate the quality and satisfaction levels of sessions and webinars.
  • Address and respond to provider-related complaints regarding sessions and webinars

Requirements

  • Currently pursuing a degree in Psychology, Counselling, or related discipline
  • Strong analytical skills with attention to detail
  • Excellent data analysis capabilities, with a keen eye for identifying trends and patterns
  • Exceptional problem-solving skills and the ability to generate innovative solutions
  • Excellent communication and interpersonal skills to effectively collaborate with various stakeholders
  • Fluent in other APAC language is a plus

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