At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a passionate and proactive Community Specialist with a keen interest in the crypto industry. As a key player in supporting our growing community, you will assist the growth team in engaging with users, moderating online forums, organizing online events, and creating positive community experiences. If you're excited about crypto, online engagement, and building strong communities, we want to hear from you!
What You’ll Be Doing
Assist with daily operations of the community, including managing forums, social platforms, and chat groups.
Moderate crypto-related discussions to ensure a positive and engaging environment.
Help plan and organize online events, such as webinars, live chats, and community meetups.
Actively engage with other crypto communities to expand our brand's influence at a local level.
Provide support for content creation, including helping with translations, proofreading, and content publishing.
Collaborate with internal teams to ensure community feedback and market insights are shared.
Engage with community members via social media, responding to questions and promoting company initiatives.
Participate in live events helping users and the community with product related inquiries
What We Look For In You
Familiarity with the crypto/Web3 industry and community engagement practices.
Strong communication skills, both written and verbal.
Knowledge of social media platforms, forums, and community management tools (e.g., Telegram, Discord).
Strong organizational skills and the ability to handle multiple tasks.
A passion for fostering community relationships and helping users navigate the crypto space.
Previous experience in a community role or customer support within the crypto industry.
Knowledge of Telegram, Discord, or other community engagement platforms.
Basic understanding of content creation, including graphic design or video editing.
Interest in or experience with hosting online events such as webinars or live streams.
Fluent English proficient.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
