CONSULTANT, SALES AND SERVICE (RUTGERS UNIVERSITY)

Piscataway, New Jersey

On Site

THE RUNDOWN 

Playfly Sports is looking for a Consultant, Sales and Service to join our team at Rutgers University.  

The Rutgers University Division of Athletics and Playfly Aspire seek a teachable, positive and passionate individual who is committed to becoming a sports sales industry leader. Sales and Service Consultant’s revenue will be generated primarily from outbound phone calls. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours. Day-to-day leadership and mentoring of this position will be provided by the Aspire Leadership.  

WHAT YOU’LL ACCOMPLISH  

• The implementation of “Next Practices” and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching
• Sales and Service Consultant’s revenue will be generated primarily from outbound phone calls
• These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours
• Day-to-day leadership and mentoring of this position will be provided by the Aspire Leadership
• Service Consultants will receive the tools, programs, and systems necessary to "BE GREAT."
• Duties include performing outbound calls and servicing inbound calls for Rutgers Athletics with a concentration on Football, Men’s & Women’s Basketball, Wrestling, and Men’s Lacrosse
• Inventory which is available for sale from the Rutgers FRMC include, but will not limited to: Season Tickets, Premium Seating Sales, Mini and Flex Plans, and Group Ticket Sales
• Manage and Retain Large Account Base of Premium Seating, Season Ticket Members, and a Group Sales clients
• Meet or exceed renewal percentage targets
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
• Grow sales significantly each week by attracting additional business leads
• Maintain computerized records of all prospects and customers within Ticketing/ CRM database
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans
• Make 60-80 outbound calls daily
• Additional responsibilities as assigned by Management

WHAT YOU’LL BRING 

• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Computer proficient (Microsoft Word, Excel, Outlook) and detail-oriented
• Excellent communication, presentation and listening skills
• Must be able to communicate equally well with executives, staff, and fans at all levels
• Professional image and demeanor at all times
• Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company
• Ability to work well with others and confidence when taking initiative
• Availability to work Athletic events including home games and special events in evenings and on weekends

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS   

• Availability to work outside typical office hours including nights and weekends as needed
• The work is sedentary in nature
• Walking, standing, bending and carrying of light office items is required
• The work is typically performed in an adequately lighted and climate-controlled office environment
• May require occasional travel

Compensation