About the Contract Member Marketing Events Coordinator at Headspace:

The Member Growth team at Headspace focuses on improving the health and happiness of the world by educating and connecting people to the mental health support they need.

We're looking for a creative and organized designer to fill a ~4 month contract position who can help support in both creative and administrative tasks associated with member content. In this role, you’ll partner closely with the Member Growth content lead to move quickly on live event facilitation, administrative event related tasks, and execution of all member-facing content packaging. This role requires agility, strong communication, cross-functional collaboration, and exceptional organization.

This is a ~3-4month contract position (through the end of January 2025), 21 hours/week. The ideal schedule will be 3 business days/week. 

What you will do:

• Manage live event operations: Oversee all aspects of live event reporting, including data pulls, data organization, testimonial clean-up, and contributions from care teams and teachers. Provide technical and logistical support, including scheduling rehearsals, live chat, Q&A support, and back-up hosting.
• Support event planning and execution: Build, schedule, and manage all 2025 live event details in Zoom, including organizing registration links and updating the live events page with past recordings and future registrations.
• Provide project management and process improvement: Utilize Asana to manage 2025 content and live events projects, identify opportunities to streamline operations, and recommend prioritized deliverables with appropriate timelines. Support creative requests, project management, packaging, and translation processes for member growth event content.
• Oversee asset management tool and documentation: Manage the Highspot asset management tool, including but not limited to building pages, file naming, asset uploads, and general organization for easier sharing. Create and update internal documentation to map processes and operational updates, using data and feedback to drive improvements in content development.

What you will bring:

• Regularly communicate and provide progress updates to keep team informed
• High level of attention to detail is crucial due to the repetitive nature of the role
• Ability to adapt and work within a team setting to achieve project goals
• Strong collaborative skills in working with team members 
• Exceptional organizational, project management, and planning skills
• Experience with project management tools like Asana, Monday, etc. are a plus
• Action-oriented with a focus on continuous process improvement with the end user in mind

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent Acquisition team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

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