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Los Angeles, United States

Wasserman powers the business of sports, music, entertainment and culture. We serve clients with exceptional insight, influence and creativity, while making a positive impact on our industry and each other. We are the power behind you.

Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, music artists, creators, brands and properties, empowering them to shape culture and captivate audiences worldwide.

Headquartered in Los Angeles, Wasserman operates globally across 27 countries and more than 62 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Job Purpose: Responsible for supporting the day-to-day needs of agents, clients and other client services team members to accomplish client related projects; support client relationships, internal-team relationships, and account operations during the development and execution of all client business affairs, including accounts receivable, marketing, PR, charitable, and social media. Provide high-level executive administrative support including organizing, scheduling, and coordinating administrative activities. Participates in new business development efforts such as recruitment and / or marketing material development. Under the direction of executive management, this position also prepares reports, presentations, and meeting agendas.

Duties:

Supports day-to-day schedules of clients, client service team, and agents, which includes managing calendars, appointments, travel logistics, interviews, family affairs, and marketing commitments.
Supports client “off field” relationships and communicates with their agents, keeping them informed on their clients’ needs.
Supports Client Services Managers and Directors in tasks concerning client management.
Manages requests from agents regarding client needs.
Process miscellaneous accounting and paperwork needs for agents and sponsors.
Serve as gatekeeper for incoming queries for executives; answer, screen, and direct incoming telephone calls ensuring a high level of professional customer service and confidentiality.
Coordinate and prioritize executive daily schedules; arrange meetings and conferences, act as a liaison between employees, clients, and executives.
Schedules appointments, coordinate on and off-site meetings and special events, make travel arrangements.
Prepares invoices, reports, memos, letters, financial statements and other documents, using Word, Excel spreadsheets, or presentation software.
Maintains department databases and generates reports as required.
Handles logistics leading up to and throughout major events, including the draft, All-Star, and performance showcases.
Plan travel itineraries, coordinate related arrangements, gather information and determine and negotiate complex scheduling issues; prepare expense reports.
Handle both company and Executive’s personal matters with discretion.

Requirements

Bachelor’s degree (sports management, business administration, comm., or finance a plus).
Must be customer service focused in order to provide the best possible support to clients and internal team members.
Requires considerable flexibility in scheduling and the willingness to work nights and weekends.
Requires a passion for sports and business.
Advanced skills in Microsoft Office. Proficient in Adobe Creative Suite a plus.
Strong understanding of social/digital media.
Well-developed communication skills and ability to interact with people of all demographics.
Strong analytical, organizational, and project management skills.
Requires self-management and project management abilities.
Ability to build strong and lasting relationships.
Ability to anticipate problems and manage expectations.
Ability to maintain confidentiality and professionalism in all situations. Ability to exercise discretion, sound judgment and significant initiative.

Benefits

Base salary range: $66,560K, plus bonus potential if applicable for role.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $45,000 - $60,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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