👈 Back to all jobs
Long Beach, CA
Seniority Level: Mid-Senior
About the role and about You:
Are you an experienced CRM expert with a passion for driving customer engagement and retention? At Zwift, we’re seeking a collaborative innovator with a solution-oriented, can-do mindset. In this role, you'll spearhead the planning and launch of dynamic multi-channel CRM campaigns that support our direct-to-consumer (DTC) products, e-commerce initiatives, and subscription services. You’ll take the lead in our mobile messaging strategy and execution, using your experience and mobile best practices to craft automations and user journeys that enhance every stage of the customer lifecycle.
In this role, you will have an immediate impact on evolving our audience strategy, segmentation, and personalization through data-driven creative, experimentation, and testing. You'll also be at the heart of helping our users discover the incredible value Zwift’s products and subscriptions offer, empowering them to fully embrace and delight in their fitness journey with us.
Your success will be defined by your ability to drive customer engagement and retention, effectively collaborating with diverse global teams, to build campaigns that achieve our business objectives. Join us at Zwift and make a tangible impact on the future of interactive fitness, all while enjoying the flexibility of working remotely. Let’s inspire, innovate, and achieve greatness together.
What you’ll do:
What we’re looking for:
Bonus points:
The base salary for this position ranges between $84,500 to $135,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits.
How to stand out among the rest:
Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.
We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing careers@zwift.com.
Zwift, Inc. is an Equal Opportunity Employer.
Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $80,000 - $100,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.