With the EGYM transformation towards a Process Driven Organization, partner data plays a crucial role in our success. We are looking for a data-driven professional who will help us structure and optimize our B2B customer data across multiple systems (Salesforce, SAP, Stripe, internal tools). As a Customer Master Data Manager (m/f/d), you will be part of the Operational Excellence team in Munich and work closely with global process and data owners to enhance the quality of our customer data and support the growth of our organization.
Data Optimization: You identify and improve customer data across departments
Process Management: You take responsibility for data cleanup and ensure data accuracy throughout the customer lifecycle – from creation to offboarding
Data Quality & Consistency: You ensure customer data is consistent across all systems and define additional data quality checks that you monitor regularly
Adjustments & Migrations: You handle customer account merge requests, data changes, and migrations, coordinating with the responsible experts
Data Governance: You collaborate with the Global Data Steward to shape customer data governance
Subject Matter Expertise: You act as the go-to person for all customer data related issues
Your fitness level
Working Experience: You have at least 3 years experience as a Master Data Specialist (m/f/d), Customer Master Data Coordinator (m/f/d) or in a similar role
Technical Experience: You have experience in data analysis, data cleansing, or data structures, as well as project and task management
Tooling: You have knowledge of SQL; basic experience with Salesforce is a plus
Analytical Skills: You have an analytical mindset and a strong focus on data quality
Structured Approach: You work accurately and are committed to continuously improving data quality
Language Skills: You are business fluent in English and ideally have a good command of German
Your training goal for your first 6 months
Improve Data Quality: You take over existing data quality reports and lead cleanup projects
Deep Dive into Data: You analyze customer data structures across multiple systems and create a cleanup plan
Lead the Process: You take a leading role in the Account Change Committee, responsible for customer data changes
Strengthen Relationships: You build strong connections with centralized data owners and become the go-to expert for customer data at EGYM
The equipment we provide
Modern & International: Be part of a modern and international company culture where talent and passion are welcome, heard, and part of the decision-making process
Work-Life-Balance: Benefit from flexible working hours, home office possibilities, and 30 days of vacation per year
Continuous Development: Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
Fit & Healthy: Train for free with EGYM Wellpass in several thousand sports and health facilities across Germany and/or use our in-house gym with EGYM products
Discounts: Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
Bike Leasing: Stay active and use our leasing bike offer on your way to work or in your spare time
Subsidized Pension: Profit from our employer-subsidized pension
Contact Information
Apply now with your documents (CV, salary expectations and earliest possible start date) and specify the job ID #1445.
