**Job Description**

• Responsible for providing technical assistance and support related to queries and workings of the Nielsen measurement application
• The specialist will work with the tech team/Engineering support team and product development team and will be part of the Panel Operations Management
• Will be directly reporting to the panel manager
• First point of contact for the user on emails
• Will need to coordinate with the tele-calling supervisor 
• Coordinating with partners (internal and external)  for smooth panel operations such as recruitment, incentive, etc.
• Raising PO & invoice submission in a timely manner
• Prepare reports & supporting documents for panel operations as per the panel manager's request

**Qualifications**

• 1-3 years of experience
• Microsoft Excel is a must
• Must know to use Google spreadsheets
• General awareness and workings of mobile apps
• Experience in email management and customer response is a bonus
• English speaking and writing skills are required 
• Education HSC or equivalent is desirable
• Should be comfortable working on weekends/holidays when required from the project end
• Comfortable working in both shift timings 9am IST to 6pm IST OR 12pm to 9pm IST

**Additional Information**

**Apply on the link and fill the form details

** Job will be unpublished from 11th Oct

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