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Nielsen is hiring a Customer Service Executive

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Guadalajara, Mexico
Posted a year ago
305 views
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Job Description

Are you passionate about building strong customer relationships and contributing to innovative research?

As a Customer Service Executive at Nielsen, you will play a vital role in shaping the future of media measurement. You will be the face of Nielsen, interacting with and supporting our valued panel families. This is an exciting opportunity to join a global leader and make a real impact.



Key responsabilities:
  • This position focuses on building and maintaining relationships with Nielsen panel families, conducting telephone interviews, guiding them through equipment setup and troubleshooting, ensuring data integrity, and exceeding performance goals related to sample quality and customer satisfaction.

    • What we offer:
  • We offer a monthly gross base salary from $16,200 to $21,000 mexican pesos (Based on English proficiency and experience)
  • 9% Grocery vouchers
  • 13% Savings fund
  • Major Medical Expenses coverage (spouse and children under 25 years of age)
  • Life insurance
  • 50% Vacation bonus
  • 30-day Christmas bonus
  • Flexible Hours (Hybrid Work): Choose the schedule that best suits your life! We offer a variety of shift options to meet diverse needs.

    • #L1-Yl1

    Skills & Technologies

    Customer Relationship ManagementTelephone InterviewingEquipment SetupTroubleshootingData IntegrityPerformance MetricsCustomer SatisfactionEnglish ProficiencyFlexible SchedulingHybrid Work
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    Salary Information

    Salary: $10,000 - $15,000

    🤖 This salary estimate is calculated by AI based on the job title, location, company, and market data. Use this as a guide for salary expectations or negotiations. The actual salary may vary based on your experience, qualifications, and company policies.

    Compare salaries in Guadalajara

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