At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

•Runner First  

We act in the best interest of the runner

•Word is Bond 

We do what we say we’ll do

•Champion Heart  

We give our all in everything we do  

 

•There is no “I” in Run

We stay generous with our humanity

•Keep Moving

We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.   

As the Customer Service Senior Specialist and Business Planning at Brooks Scandinavia you will partner with the Territory Director Scandinavia and Business Planning & Customer Service Manager EMEA to deliver best-in-class customer support and consumer experience to the Scandinavian Retailers and Distributors. 

The Customer Service Senior Specialist and Business Planning drives the annual Sales budgeting process for Scandinavia in partnership with the Territory Director Scandinavia. You will work with the Territory Director, Sales Managers and the Business Planning Manager EMEA to coordinate the sales planning process for Scandinavia including revenue planning, forecasting and outlook management. You will interface with Sales, Marketing and Product for Territory Director Scandinavia and regularly visit Key Accounts and provide accurate Sales & Inventory data based on monthly period reviews. 

You will implement the long-term Customer Service strategy across Scandinavia, with a focus on establishing best practices and ensuring that service level agreements (SLAs) and productivity goals are met. You will also be the main link between customer service in Scandinavia and the EMEA customer service Team.