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Playtech is hiring a Customer Success Manager

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Sao Paulo, br
Posted 3 hours ago
6 views

Job Description

  • Lead and coordinate client meetings regarding existing and new projects to ensure successful collaboration. 

  • Implement the company’s account management strategy. 

  • Effectively present data and promote the company’s products and services. 

  • Oversee and coordinate the work of teams involved in relevant projects. 

  • Collaborate with internal teams and partners to develop strategic plans and ensure Key Performance Indicators (KPIs) are met. 

  • Inform clients about the latest technical, networking, and IT tool enhancements that impact service quality. 

  • Understanding and practical knowledge of account management and business relationships. 

  • Strong networking, collaboration, and negotiation skills. 

  • The ability to analyze data and make data-driven decisions in your daily work. 

  • Effective problem-solving skills. 

  • The ability to learn quickly and work independently. 

  • Excellent presentation skills. 

  • A detail-oriented personality. 

  • Proficiency in MS Office (advanced user level). 

  • Strong English communication skills, including the ability to express ideas clearly in both speech and writing, and to communicate effectively with international colleagues and clients. 

  • Work experience in iGaming or a related field involving client relationship management will be considered an advantage. 

BENEFITS:  

  • Health Insurance – Bradesco (employee and direct dependents).  

  • Caju Multi Benefits Card. 

  • Prudential – Life Insurance. 

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