Director, Corporate Communications & Public Relations at Headway

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Remote

Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice.

Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role:

We’re hiring our first Corporate Comms Director (PR & media) to tell the story of Headway and grow our brand with key audiences. Reporting to our Head of Payer Marketing and Communications, you will shape our comms strategy and expand our reach via media, social channels, announcements, owned content, speaking opportunities, and more. We’re looking for a performance-driven leader with a proven capacity to build and execute against OKRs. This person must be a strategic yet tactical cross-functional collaborator. Moreover, the right candidate will be a phenomenal writer and messaging expert, with a keen ability to translate complex healthcare and technology concepts into accessible messages to distinct audiences. This is an exceptional opportunity to join the fastest growing mental health company in the country, leading ambitious portfolios and partnering with high-caliber teams.

You will…

Take a seat at the helm to grow a consistent and impactful drumbeat via Headway’s PR & communications function, taking one of the fastest growing companies and building a brand of deep trust across multiple audiences
Conceptualize and manage thought leadership and brand opportunities
Cultivate ongoing relationships with media and key public affairs stakeholders
Monitor the beat of the market, finding organic opportunities for Headway to lead the conversation
Maintain a critical eye, consistently weighing risk-reward with PR and media opportunities
Build a longitudinal strategy that impacts corporate goals, showing measurable impact via PR and comms tactics; be performance-obsessed, leading campaign recaps, and quantifying impact towards ambitious OKRs
Own pen on press releases, pitches, messaging points, FAQs, announcement collateral (e.g. social), awards and more
Develop well-written, effective content including blogs, thought leadership content (e.g. placed op-eds), and more
Own earned social media channels end-to-end, leading content creation and execution for corporate brand efforts across LinkedIn, Twitter, Facebook and Instagram
Staff executives and interface with advisors, Board members, partners and more
Ensure spokespeople are ready for public-facing opportunities, aligning on briefs for panels, media interviews, etc
Build deeply trusted relationships with colleagues across product, patient & provider marketing, clinical, business development, customer success, growth, CX, engineering, talent and more

You’d be a great fit if...

You have 10+ years of experience leading corporate communications in high-growth, tech-enabled companies (preferably within the healthcare space)
You are an exceptional written and verbal communicator, with an ability to translate Headway’s value proposition and insights into compelling narratives
You’re gritty, results-oriented, and excited by owning ambitious comms projects at an early-stage startup
You’re tenacious, creative, and persistent when identifying new media opportunities

Compensation and Benefits:

Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)

Group A: $185,000
Group B: $166,500
Group C: $148,000
Examples of cities located in each Compensation Grouping:

Group A = NYC/Tri-State Area, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
Group C = All remaining cities

Benefits offered include:

Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Unlimited PTO
Employee Assistance Program (EAP)
Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $90,000 - $115,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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