Director of Partnerships, Military at Charlie Health

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Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About The Role

In this strategic role, you will lead efforts to drive new business opportunities and expand Charlie Health’s presence within the Department of Defense (DoD), Military, and Special Forces sectors. As a key member of the team, you’ll develop and execute a targeted sales strategy to identify and secure partnerships with key stakeholders, including military leadership, healthcare providers, and veterans’ organizations. You will not only be responsible for generating new business but also for leading and mentoring a high-performing team to execute this vision effectively.

By building strong, long-term relationships and understanding the unique needs of these communities, you will position Charlie Health as a trusted partner in delivering life-saving mental health services to service members. This is a high-impact role where you will have the opportunity to shape strategy, drive growth, and lead a team committed to making a lasting difference in the lives of those who serve our country. While the work can be challenging, every interaction you have will directly impact the well-being of those who serve our country.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

Identify and evaluate partnership strategy opportunities within the Department of Defense (DoD), Military and Special Forces sectors
Conduct market research, analyze industry trends, and assess competitive landscapes to identify strategic opportunities with potential partners
Develop and execute a comprehensive prospecting strategy to generate new business opportunities through targeted channels including cold outreach, referrals, email campaigns, and networking events
Cultivate a deep understanding of the products and capabilities of both Charlie Health and potential partners to identify opportunities to create mutual value for both parties
Project manage the partnership funnel including scoping, contracting, and program design
Partner with internal teams to ensure partnerships are properly implemented and processes / operations are set up to drive a successful partnership
Serve as the primary point of contact between Charlie Health and partner organizations, ensuring ongoing needs are met and maintaining a client-centric focus
Utilize CRM tools such as Salesforce to accurately track partnership activities, communication, and market data
Establish key performance indicators (KPIs) to measure the success of partnership initiatives. Track and analyze performance metrics to evaluate the effectiveness of partnerships and identify areas for optimization and improvement
Represent Charlie Health at industry conferences, trade shows, and relevant events to enhance visibility and network with potential partners
Act as the in-house expert on relevant markets, providing insights and guidance to internal teams as needed

Requirements

10+ years of business development experience, 5+ years of experience with selling into the DoD, Veterans Affairs, or Military
Expert in advising, presenting to, and persuading senior corporate personnel
Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B setting
Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
Ability to energize, communicate, and build rapport at all levels within an organization
Willingness to travel as required to establish and maintain business relationships
Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
Work authorized in the United States and native or bilingual English proficiency

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $176,000 and $210,000 per year at the commencement of employment. The target total cash compensation range, including potential bonus, will be between $229,000 and $273,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

Our Values

Connection: Care deeply & inspire hope.

We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.

Congruence: Stay curious & heed the evidence.

We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.

Commitment: Act with urgency & don’t give up.

We work as swiftly as possible. The mental health crisis is relentless, and so are we.
Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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