Read by 272 job seekers.

Irvine, United States

Xponential Fitness is the curator of the best brands across every vertical in the boutique fitness industry - including Pilates, cycle, stretch, dance, rowing, running, and barre.

We are searching for one exceptional candidate to manage operations for our new cutting-edge video streaming service, Xponential+.

Our ideal candidate has a high technical acumen. Revenue hungry. Enjoys leaning in, contributing and knows how to develop quick to market, mid-weight, fully functional and sustainable solutions.

This position is a very high impact career opportunity for an experienced, smart and restless, accomplished operations professional.

Requirements

5 years of relevant experience
Previous experience in a SaaS business environment
Bachelor degree in business administration or relevant field
Strong leadership and communication skills
Familiarity with Hubspot, BigCommerce, Brightcove, Netsuite, and Intercom is a bonus
Understanding of the wellness market and digital fitness

Responsibilities

Product Management

Strong strategic thinking skills and capable of aligning product development initiatives with the company's overall business goals
Exceptional interpersonal skills, able to clearly articulate product visions and requirements, and collaborate effectively with engineering, design, marketing, and other stakeholders throughout the product lifecycle
Develop short and long-range operating objectives to prevent operational obstacles to new business development initiatives
Integrates activities between departments to solve problems and maximize throughput

Customer Experience

Conduct customer research
Increase engagement through content curation, offers, etc.
Perform ad-hoc analysis to understand the relationship between customer experience and customer value, including incorporating non-purchase related metrics/signals
Proactively lead and support customer-facing support desk team

Analysis

Harvest data from the company’s key business systems
Revise and/or formulate standard operating procedures and promote their implementation
Maintain system of record information

Benefits

100% employer-sponsored health insurance
Employee and eligible dependent dental and vision insurance available at low group pricing
Access to FSA and HSA
Matching 401K retirement plan
Flexible PTO package
Mission-driven team of colleagues who promote a positive mindset

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $120,000 - $150,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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