Director of Product, Payer at Headway

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Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

We’re looking for an entrepreneurial product leader to step into a Director of Product role to build and scale our product portfolio for Insurance Companies and Health Systems (collectively known as “Payers”).

The relationships we build with these partners lay the groundwork for our mission to increase affordable mental healthcare access. As the product leader overseeing this side of our marketplace, you’ll be responsible for executing on the vision and strategy of delivering exceptional products to our Payers. This work will include developing new features and products in close partnership with payers, leading innovative pilots for groundbreaking new initiatives, investing in cost and quality of care, and exploring new revenue opportunities among our payers.

If you’re motivated by ambiguous, complex problem spaces that have the potential to change the trajectory of an amazing business, then this is the role for you!

What you’ll do at Headway:

Build 0 to 1 product experiences that unlock new value for Payers in our network.
Deep customer discovery to identify and engage 10x opportunities with Payers.
Develop a vision and strategy for how we co-design programs and products with Payers, keeping quality and cost of care top of mind.
Work closely with design, engineering, data, and other cross-functional partners to learn and ship quickly.

You’ll be great for this role if you:

Have 0 -> 1 product experience: You have 7+ years of experience building net new products and 2+ years of experience managing people (Founder experience is a definite plus).
Enterprise / B2B experience: You love learning about the incentives, structure and goals of enterprise customers and uncovering novel value in their organizations.
Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude.
Customer-Centricity: You possess deep user empathy, have strong intuition on how they think, and love delighting them.
Experimental: You’re innately curious and eager to quickly test and learn how users will respond to new experiences.
Analytical & Decisive: There is a lot of green field here and one challenge will be clarifying what we do and don’t do. A sharp mind and appreciation for trade-offs is a must.
Results driven: You care deeply about creating impact and driving results for Headway’s mission.

Compensation and Benefits:

Salary information is based on a single salary target per role:

The starting salary for Director of Product, Payer is $290,000.

Benefits offered include:

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $120,000 - $150,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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