OVERVIEW

As Director of Retail Strategy & Operations, you are the strategic partner and right hand to the VP of Retail Operations. You turn complexity into compelling narrative. You take the cross-functional work of growing a global retailer and make it legible for the executive leadership team and for the teams who need to execute. You connect dots others miss, ask the question behind the question, and are just as comfortable building a P&L model as you are presenting it in a room full of senior leaders.

This role leads through influence, not authority. You will earn credibility through preparation, intellectual rigor, and the kind of operational fluency that only comes from genuinely understanding the inner workings of a retail business from end to end. You know when to speak and when to let the room breathe. You do not need the spotlight to feel like the work matters and take professional pride in operational excellence.

RESPONSIBILITIES  

Executive Storytelling & Updates

• Own the development of executive presentations for the broader Retail org, including C-suite reviews, founder briefings, and strategic business updates.
• Synthesize operational, financial, and cross-functional data into clear narratives that drive decisions, not just summarize activity.
• Connect the dots across Alo functions to build the full picture before anyone has to ask for it. \

Strategic Initiatives & Program Management

• Lead cross-functional program management for Alo’s most strategic retail initiatives, including international expansion, new country enablement, and new category launches.
• Define scope, build critical path, run working sessions, and drive visibility and accountability to milestones without being the loudest person in the room.
• Surface risks early, resolve ambiguity and restore clarity quickly, and keep initiatives moving from concept to execution.

Business Analysis & Problem/Opportunity Framing

• Partner with Retail leadership to pressure test strategic decisions with rigorous, fact-based analysis, including business case development and P&L modeling.
• Challenge the framing when needed to support ensuring that the organization is solving the right problem, not just the visible one.
• Bring financial and operational context together in a way that bridges insight and action.

Qualifications

• 8-12 years of experience with a meaningful foundation in top-tier management consulting and demonstrated retail industry exposure across multiple functions or verticals.
• Exceptional ability to build executive-level communications and presentations that inform decisions at the C-suite and founder level.
• Strong financial and business acumen. Comfortable with P&L analysis, business case development, and operational modeling.
• Proven track record of leading complex, cross-functional initiatives through ambiguity through execution.
• High emotional intelligence and professional maturity. Skilled at building influence across a matrixed organization without direct authority.
• Thrives in fast-paced, high accountability environments with significant executive visibility.

The base salary range for this position is $185,000-$210,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.