Apply now for a career that puts wellbeing first!

GET TO KNOW US

Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy. 

THE OPPORTUNITY

We are currently seeking a Director of Risk and Fraud to join our Business Transformation team in São Paulo. 

Our platform connects employers, employees, and well-being partners across 11 different countries. To continuously deliver value to all facets of our platform, we must maintain a robust ecosystem by identifying, mitigating, and preventing fraudulent activities. We are searching for an individual based in Brazil who will take the helm of our global fraud management efforts.

YOUR IMPACT

• Design and execute programs aimed at detecting, deflecting, and preventing abuse within our platform, directly influencing the overall health of our ecosystem
• Collaborate closely with various teams within the organization, including Product Development, Legal, Revenue, and Customer Experience, to design and implement alterations to products and processes that improve our defenses against fraud
• Assume responsibility for ensuring the successful implementation of initiatives to combat fraud across our entire ecosystem, including members, clients, and partners
• Lead, mentor, and nurture a team of fraud managers responsible for executing fraud identification and deflection initiatives
• Recognize that individual success is insufficient; the prosperity of the entire team and those around you is essential for sustainable growth
• Be a vocal advocate for fraud prevention, actively participating in the future development of our products and features
• Live the mission:  inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Possess a minimum of 8 years of experience spearheading fraud management initiatives within the tech industry, encompassing strategy development and execution, with a minimum of 2 years in a leadership position
• Demonstrate a compelling track record of making a significant impact on the business through the implementation of fraud prevention and deflection programs
• Excellent communication skills to effectively convey complex data and fraud-related concepts to non-technical stakeholders.
• Ability to collaborate with data engineers, IT staff, and other departments to integrate fraud detection tools into existing systems and business processes.
• Proficiency in both Portuguese and English is mandatory
• Commitment to staying abreast of the latest trends and technologies in AI, machine learning, and fraud detection methods.
• Uphold high ethical standards, exercise excellent judgment, and excel in constructive interactions with stakeholders from diverse functional areas
• Have a genuine enthusiasm for contributing to people's happiness and well-being
• Display exceptional discipline, self-organization skills, and the ability to efficiently prioritize tasks in the face of multiple demands
• Maintain a perpetually curious mindset, continuously striving for improvement in daily operations 
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your team’s. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance. 

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in Fraud management and English skills are mandatory requirements.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and well-being of our employees. Our flexible program allows you to customize your benefits, according to your needs! 

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: Choose when and where you work. For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: We understand that together, Gympassers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

GYMPASS: We believe in our mission and encourage our employees and their families to find their passion too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. 

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family.

100% paid parental leave of 6 weeks to all new parents, of both biological and adopted children, regardless of gender and parent's relationship with the co-parent, Also extended maternity leave under local legislation 

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of Life at Gympass… Follow us on Instagram @gympasscareers and LinkedIn!

Diversity, Equity, and Belonging at Gympass

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Gympass is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

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