OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
About OKX:
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
About the team:
The Core Engineering Team is at the forefront of driving user growth and supporting users globally as they embrace encrypted assets. The team is responsible for building innovative products and tools to support the customer journey and drive business growth in multiple regions. The incumbent would be part of our Customer Genius product team to help build, scale and create next level support products such as chat bots and related products essential to a Customer Genius center. Join our dynamic and growing platform team and help shape the future of our company and product.
Responsibilities:
Develop and implement company’s own next generation Customer Support System to support customers over telephony, chat, email, messaging, social channels, communities. The Customer Support System includes operation ticket management, instant messaging, chatbot, help centers and customer data analysis etc
Collaborate with cross-functional teams including Product, Design, and Marketing to drive innovation and execution
Design and implement high availability, high-performance distributed services
Contribute to technology best practices and perform code reviews for peers
Requirements:
Bachelor's degree in Science, Technology, Engineering, or Mathematics
Hands-on experience in Microservice/API development using Java/SpringBoot/SpringCloud
Strong knowledge of multi-threading and distributed architecture, and understanding of messaging frameworks such as Kafka
Proficient in relational database design and development
Comfortable working in a cloud-based Linux environment
Proven experience in automated testing and continuous integration
Knowledge of integrating with 3rd party software via APIs/SDKs
Perks & Benefits
Competitive total compensation
Comprehensive insurance coverage for employees and their dependants
