Position Summary
The Distribution Systems Lead (Manager) is a critical leadership role responsible for managing and evolving the company’s Warehouse Management Systems (WMS), ERP integrations, and distribution technology platforms. This role will serve as the bridge between Technology and Operations, ensuring business-critical systems are stable, scalable, and continuously optimized. The Distribution Systems Lead partners closely with Tech leadership, business stakeholders, and 3PL partners to deliver strategic initiatives, oversee incident response, and mentor a growing team of analysts and system/function owners.

This position is designed as a succession role for the current Distribution Operations & WMS leader, with responsibility for taking over day-to-day management, project execution, and people leadership.

Key Responsibilities

• Lead mid-sized ERP, WMS, and Distribution initiatives end-to-end, including solution design, project execution, and post-go-live support.
• Engage with technology and business stakeholders to clarify needs, challenge assumptions, propose effective solutions, and align resources.
• Mentor and coach Business Analysts, establishing standardized processes for root cause analysis, incident management, and solution delivery.
• Own the Distribution Systems development workstream, including prioritization, CAB participation, and implementation oversight.
• Act as the primary escalation point for WMS/Distribution incidents, ensuring timely resolution and stakeholder communication.
• Reduce reliance on executive leadership by independently handling strategic project leadership, solution design, and cross-functional pushback when appropriate.
• Provide operational technology expertise for both Tech and Business functions, eliminating bottlenecks and accelerating delivery.
• Lead knowledge transfer, documentation, and discovery efforts to ensure smooth collaboration with Architecture, Development, and Business teams.
• Manage and develop a team, including current Business Analysts and system support staff, fostering growth and capability-building.
• Partner with the 3PL Tech Lead and cross-functional teams to drive DC site and function expansion, including store replenishment and returns processing.

Qualifications

• Bachelor’s degree in Information Systems, Supply Chain, Operations Management, or related field; advanced degree preferred.
• 7–10+ years of experience in distribution technology, supply chain systems, or ERP/WMS implementation and support.
• Proven leadership experience managing technical or functional teams in distribution or logistics technology.
• Strong knowledge of WMS platforms, ERP integrations, and distribution operations processes.
• Demonstrated success in delivering cross-functional technology initiatives and leading change management.
• Exceptional problem-solving skills with the ability to design scalable, efficient solutions.
• Strong interpersonal and communication skills, capable of influencing stakeholders and coaching team members.
• Experience with 3PL partnerships and managing integrations with third-party logistics providers preferred.

Reporting Structure

• Reports directly to the VP of Business Technology - Distribution & Fulfillment (with clear path to Distribution Technology succession).
• Direct reports: Senior WMS Business Analyst, Business Analysts, and Latin American Business Technology Analyst support.
• Key partner to 3PL Tech Lead for DC function expansion.

The base salary range for this position is $175,000-$235,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.