Job Description

As the Enterprise Wellbeing Solutions Lead, you will lead the Enterprise Wellbeing Solutions team consisting of a dynamic group of high-performing Wellbeing Consultants within the Revenue department.

This team is responsible for driving consultative sales, solution development, and seamless implementation for our company’s key enterprise client segment. The role requires a unique blend of sales leadership and consulting expertise, specifically from individuals with a background in implementation and delivery consulting, as opposed to traditional SaaS sales.

Responsibilities:

• Sales Leadership and Training Mentorship:
• Lead and inspire the Enterprise Wellbeing Solutions team to achieve sales targets, pipeline growth, and deliver exceptional client experiences.
• Foster a collaborative, accountable, and results-driven team culture focused on consultative sales and solution development.
• Train and mentor the Wellbeing Consultants to continuously improve in their approach and ability to hit targets
• Sales Strategy and Execution:
• Develop and execute comprehensive sales strategies to drive client acquisition, revenue growth, and market expansion.
• Provide strategic guidance to the team in crafting tailored solutions that align with clients' strategic initiatives.
• Create playbooks over time of our effective consultative sales approach
• Consultative Approach:
• Ensure the team maintains a consultative approach in understanding client needs, co-creating tailored wellbeing solutions, and delivering value beyond traditional SaaS sales.
• Sales Activity, Pipeline Management, and Reporting:
• Implement effective sales activity tracking and management processes to ensure consistent progress towards revenue targets.
• Oversee the development and maintenance of a robust sales pipeline, identifying opportunities for growth and managing potential risks.
• Sales and Target Reporting with CRM Management:
• Develop and maintain regular sales reports and dashboards, providing insights into key performance indicators, sales metrics, and progress towards revenue goals.
• Oversee our CRM (Customer Relationship Management) platform management to ensure accurate and up-to-date information.
• Analyse data to identify trends, opportunities, and potential areas for improvement, presenting findings to leadership.
• Target Customer, Segments, and Territories Mapping:
• Define and refine target customer profiles, market segments, and territories to optimise resource allocation and maximise sales effectiveness.
• Collaborate with the team to implement targeted sales strategies for key customer segments.
• Internal Stakeholder Collaboration:
• Collaborate closely with internal stakeholders, including clinical experts, product development, and other departments, to ensure alignment between client requirements and internal capabilities.
• Client Relationship Management:
• Build and nurture strong relationships with key client stakeholders, acting as a strategic partner and trusted advisor.
• Oversee the smooth handover to the account management team post-implementation for ongoing relationship management.
• Process Improvement and Innovation:
• Drive continuous improvement initiatives related to sales, solution development, and client handovers.
• Encourage a culture of innovation within the team to stay ahead of industry trends and client expectations.

Requirements

• At least 6-10 years of experience in consulting or sales related capacities
• Minimum of a Bachelor’s degree in a related field
• Proven leadership experience in managing a team with a strong focus on consultative sales and solution development.
• Background in consulting with experience in implementation and delivery roles.
• Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
• Strong data driven background with a history of working with numbers and data comfortably to use them to aid your decision making and work
• Excellent communication and interpersonal skills to effectively lead a team and engage with clients and internal teams.
• Ability to balance sales targets with a commitment to delivering impactful solutions and maintaining client satisfaction.
• Open to candidates in Singapore and Malaysia

Benefits

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun