As a Competitive Operations Specialist, you will report to the Competition Manager of EMEA and be part of the Competitive Operations Department in Berlin. You will join a lean but impactful team of esports professionals to govern and operate Riot Games Esports ecosystems in EMEA.

Your focus will be to support live match operations, as well as the design, administration, and operation esports properties in EMEA. In collaboration with your colleagues, your goal is to operate a competition ecosystem in EMEA that offers best-in-class sports media entertainment for fans, an aspirational career opportunity for pro players, a healthy business environment for teams and partners, and a competition that meets the highest standards of competitive integrity.

This role will be based onsite in our Berlin Studio.

Responsibilities

• Direct and oversee match operations for Riot esports products in EMEA, and serve as Riot Match Operations lead for in-house productions of LEC and VCT EMEA, with a focus on the LEC. Maintain oversight of outsourced productions.
• Maintain in-depth understanding of rules and regulations of the competition
• Support the development of match operations procedures with our ecosystem partners, sharing best practices and learnings from in-house productions.
• Be a point of contact for our partner teams in relation to match operations topics such as in-game bugs, studio procedures and in-match disciplinary actions.
• Support the design, development and maintenance of our competition rules and policies to match the ever-changing needs of the ecosystem.
• Support our dispute resolution and investigation efforts to help resolve conflict and uphold the integrity of the competition
• Support pro-team and player relations in collaboration with our ecosystem partners.

Required Qualifications:

• You have 2+ years of experience or advanced degree in esports or sports league administration, sports media entertainment, or equivalent
• You have very good knowledge of League of Legends and VALORANT; you can tell if it’s a bug and not a feature
• You know how esports tournaments work and you have a solid knowledge about competition rules and operations
• You have experience in managing tournament partners
• You have strong knowledge of the esports industry in EMEA

Desired Qualifications:

• Fluency in additional language(s) beyond English, such as Turkish, Russian, Arabic, French, German, or Spanish
• You have a strong understanding of the esports and sports industry, league and team business

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.