Events Operations Manager at Infinitereality

Read by 7 job seekers.

Long Beach, California, United States

Infinite Reality (iR) is a global innovation company that powers the next generation of digital media and e-commerce through AI, spatial computing, XR, and other immersive technologies.

iR’s cutting-edge software, production, marketing services, and other capabilities empower brands and creators to craft inventive digital experiences that uplevel audience engagement, data ownership, monetization, and brand health metrics. Our portfolio includes a range of technology, sports, and entertainment assets that help customers achieve their goals. We offer customers features such as AI-assisted sales and customer service, the ability to leverage avatars, gamification and more.

Infinite Reality’s Enterprise division is a full service end-to-end solution for brands who want bespoke immersive experiences designed, built, and operated for them. iR Enterprise works with major worldwide brands and has powered programs for Warner Bros Discovery, Vodafone, LUSH, Hershey’s, and more.

Infinite Reality’s SaaS product, iR Studio, is a self service 3D immersive website builder that is designed to help creators and brands of all sizes enhance the customer purchase journey and drive deeper engagement with their communities and customers. No coding experience is required. Just design, publish, measure and monetize.

Location: Thunder Studios

Hours: Full-time

The role

The ideal Events Operations Manager is highly organized, adaptable, and has a strong background in logistics and event management, especially with high-profile, demanding clients. They thrive in high-pressure environments, remain calm under stress, and approach challenges with an owner’s mindset. This role requires a flexible schedule, including some weekends, and is on-site five days a week.

What you’ll do

Serve as the primary client liaison, meeting with clients to understand their needs and providing guidance on event setup and requirements
Manage vendor relationships by coordinating with vendors and ensuring smooth communication throughout events
Oversee the submission of bids, execution of contracts, and completion of necessary paperwork, including insurance documentation
Handle budgeting for events, including setting and managing budgets for food, beverages, and other logistical needs
Coordinate staffing by creating schedules, recruiting, and overseeing staff during events to ensure seamless operations
Supervise the setup, execution, and cleanup of events to guarantee successful outcomes
Ensure compliance with insurance, health, and safety standards across all event activities
Address and resolve issues that may arise during events with a calm, solution-oriented approach
Collect feedback and data post-event to guide improvements and future planning
Assist in event promotion efforts, maintaining open communication with clients throughout the planning and execution stages
Coordinate food, beverage, and supply orders for events, and manage inventory planning for bartending needs
Conduct regular inventory checks to ensure all food and beverage items are stocked (in partnership with an external vendor managing inventory)
Deliver high-quality customer service, addressing any concerns to enhance client satisfaction
Prepare performance reports on venue operations and event outcomes
Physical requirement: Lifting up to 50 lbs, or frequently lifting up to 25 lbs

What you’ll bring

10-15 years of experience in event operations or logistics management, ideally with a focus on high-profile clients in a fast-paced setting
Strong background in food and beverage (F&B) operations, with the ability to set budgets and manage logistical requirements for F&B needs
Proven experience working with high-demand clients (e.g., Pepsi, Diageo) and maintaining a professional, customer-focused demeanor
Excellent organizational skills, attention to detail, and a mindset that prioritizes ownership and accountability
Exceptional problem-solving abilities, maintaining composure and optimism even in high-pressure situations
Outstanding leadership, communication, and interpersonal skills for managing client relationships and event staff effectively
Willingness to work on-site five days a week with flexibility for occasional weekend commitments

Salary Range

$120,000—$130,000 USD

Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.

Benefits

Paid Time-Off: We offer flexible vacation time, 10 company holidays + we shut down Christmas to New Years
Health Plans: We offer robust medical, dental, and vision plans for you and your dependents. Disability, life insurance, and FSA benefits are also available
Wellness: Access to Teladoc and an EAP
Parental Leave: Paid leave
Retirement Savings: Contribute pretax earnings to our 401(k) Plan

Our Culture

Impact: Play a crucial role in our growth journey.
Culture: Join a vibrant team valuing creativity and collaboration.
Growth: Thrive in a fast-paced, dynamic environment.
Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
Ready to shape our future? Apply now and be part of something extraordinary!

We’re looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision — we’d love to hear from you! At Infinite Reality, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes.

Infinite Reality embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.

CCPA Notice for California Job Candidates: Please review our CCPA Notice.

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