Who we are

We work together to deliver the most wellness-centric employee experience in the technology industry. Our team moves fast. We embrace new ideas, benefits, and technologies to make the employment experience more inclusive, flexible, and engaging for team members across the globe. We support and inspire our employees to perform at the highest level so we can succeed in our mission together.   

About the right team member

Our Sheffield office is seeking a motivated, proactive, organised Workplace Services Specialist. This person will serve as the face of the office and will organise and plan communication and administrative office duties in support of Mindbody + ClassPass. This individual is responsible for establishing and maintaining departmental resources and is the single point of contact for our property manager on site. 

About the role

• This will be a temporary (6-month), Part-Time role. 
• Anticipate the needs of the office and the team members that work within the office, develop and present plans to address those needs in an equitable fashion.  
• Support assigned work order tickets, emails, letters, and voicemails to ensure office operations are being responded to and updated on a regular basis.  
• Support internal team members and site-specific property management contacts with effective communication and a high level of customer service.  
• Maintain event and food and beverage office areas to ensure items are stocked, coffee brewed and clean for team members to use.  
• Prepare agendas, take meeting minutes, and document follow-up items from meetings. 
• Coordinate office location moving processes and procedures. 
• Ensure that the office area is cleaned and maintained to our standards and requirements. 
• Be our first point of contact for visitors and vendors.  
• Receive, track and assemble packages and deliveries as they come into the office.  
• Distribute, update and print out badges for team members on site as needed. 
• Create, maintain and present Excel spreadsheets, space plan layouts, workflow charts, etc.  
• Act as back-up to all workplace services team tasks.  
• Works with other departments to help ensure that all company programs and initiatives are being properly updated, maintained and supplied as needed.  
• Create purchase orders, maintain databases, create reports, track spending, file paperwork and perform other administrative duties.  
• Write, post and maintain policies and procedures with direction from the Workplace Services Administrator and Workplace Services Manager.  
• All other duties as assigned.

Skills & experience

• 2-4 years’ experience in office administration, property maintenance or related field.  
• Excellent customer service skills for both internal and external customers; has high customer focus and diligence.  
• Ability to multitask, learn new skills quickly and help wherever needed. 
• Excellent organizational skills, attention to detail and time management.  
• Exhibits a positive attitude of continuous improvement and growth, both personally and for the organization.  
• Driven self-starter, with a proactive approach to work. Takes initiative to proactively perform tasks and handle unique issues with limited direction and supervision. 
• Effective communication and technology skills to stay connected with other departments, team members and office locations.  
• Ability to handle high-pressure situations with tact and professionalism.  
• Ability to perform and deliver quality results under tight deadlines and during escalated issues. 
• Basic knowledge of finance and accounting concepts; budgeting, P&L statements, etc.  
• Excellent verbal and written communication skills.  
• Intermediate proficiency with MS Office (Outlook, PowerPoint, Word, and Excel). 

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