The General Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader

• Develop and execute the brand's retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store and brand
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals

People Leader

• Ensure that the store team exudes Alo's mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do
• Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy

Operations Leader

• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met
• Oversee and support execution of key operational and visual guidelines
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation

Business Partner

• Collaborate with cross-functional business partners to support organizational goals
• Be a brand ambassador and create a culture that aligns with Alo’s mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store

General Manager Qualifications:

• Proven leadership experience within retail or related industry
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s values
• Proof of right to live and work in the UK

The General Manager role is a full-time role with a 40-hour workweek (5 days). Your time will consist of on the shop floor engaging with customers, coaching & developing the team and administrative duties. The split between these duties will vary on a week/monthly basis. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Candidate Data Protection Statement

As part of our recruitment process Alo Europe Limited will process your personal data.

In collecting and processing your personal data, we will comply with data protection law and principles, which means that your data will be:

• Used lawfully, fairly and in a transparent way.
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date.
• Kept only as long as necessary for the purposes we have told you about.
• Kept securely.

How is your personal information collected?

• We collect personal information about candidates from the following sources: You, the candidate.

How we will use information about you

• It is in our legitimate interests to decide whether to appoint you to the listed employment role since it would be beneficial to our business to appoint someone to that role.
• We also need to process your personal information to decide whether to enter into a contract of employment with you.

How we use particularly sensitive personal information

We will use your particularly sensitive personal information in the following ways:

• We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during an interview.
• We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.

We do not envisage that we will process information about criminal convictions.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a “data subject access request").
• Request correction of the personal information that we hold about you.
• Request erasure of your personal information.
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
• Request the restriction of processing of your personal information.
• Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Human Resources at hr@aloyoga.com in writing.

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law.